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- Tasks: Lead and train the reception team while ensuring a positive patient experience.
- Company: A supportive healthcare practice in Gloucester focused on well-being.
- Benefits: Competitive salary and opportunities for staff development.
- Why this job: Make a difference in patient care and lead a dedicated team.
- Qualifications: Experience in customer service and team management in healthcare settings.
- Other info: Join a dynamic environment with a focus on staff well-being.
The predicted salary is between 36000 - 60000 £ per year.
A healthcare practice in Gloucester seeks a Reception Manager responsible for leading and training the reception team while ensuring patient and staff well-being. The ideal candidate will have extensive experience in customer service, healthcare settings, and team management.
Responsibilities include:
- Managing daily operations
- Complying with NHS protocols
- Handling administrative duties
This role offers a competitive salary and a supportive environment, providing opportunities for staff development.
Patient Experience & Reception Lead in Gloucester employer: Brockworth Surgery
Contact Detail:
Brockworth Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Experience & Reception Lead in Gloucester
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who know the practice you're applying to. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on NHS protocols and patient care best practices. We want you to show that you’re not just a fit for the role but also passionate about improving patient experiences.
✨Tip Number 3
Don’t forget to showcase your leadership skills! Think of examples where you’ve successfully managed a team or improved customer service. We want to see how you can lead the reception team to greatness.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Patient Experience & Reception Lead in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and healthcare settings. We want to see how your skills align with the role of Patient Experience & Reception Lead, so don’t be shy about showcasing your team management experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about patient care and how you can contribute to our supportive environment. We love hearing personal stories that connect you to the role.
Showcase Your Leadership Skills: As a Reception Manager, leading a team is key. In your application, give us examples of how you've successfully trained or managed a team in the past. We’re looking for those standout moments that demonstrate your leadership style!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Brockworth Surgery
✨Know Your Stuff
Make sure you brush up on NHS protocols and the specific operations of the healthcare practice. Familiarise yourself with common patient experience challenges and think about how you would address them.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you trained staff or improved team performance, as this will demonstrate your capability to manage the reception team effectively.
✨Emphasise Customer Service Experience
Since the role requires extensive customer service experience, be ready to discuss your previous roles in detail. Highlight any relevant experiences in healthcare settings and how you ensured patient satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions about the practice's approach to patient care and team development. This shows your genuine interest in the role and helps you assess if the environment aligns with your values.
