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- Tasks: Deliver exceptional service in a vibrant riverside restaurant setting.
- Company: Join Brocket Hall, a historic estate reimagining its dining experience.
- Benefits: Enjoy tips, discounts, and access to leisure facilities.
- Why this job: Be part of an exciting launch in a stunning location with a passionate team.
- Qualifications: Previous experience in hospitality and strong communication skills are essential.
- Other info: Flexibility for evenings and weekends is required.
The predicted salary is between 24000 - 36000 £ per year.
Brocket Hall is reimagining its iconic riverside restaurant into a vibrant new dining destination set within the historic 18th-century hunting lodge, beside the tranquil River Lea. Overlooking the breathtaking grounds of the Brocket Hall estate, the new restaurant will pair contemporary design, mood-lit interiors, and a stylish modern bar with a fresh culinary direction. We’re creating an atmosphere that is relaxed yet refined, modern yet respectful of its heritage, offering a sophisticated and energetic guest experience in a truly majestic setting. This is a rare opportunity to be part of an exciting launch that blends timeless character with a bold, new perspective on hospitality.
We are looking for professional, enthusiastic and guest-focused Front of House team members to deliver exceptional service across restaurant dining, private events, and estate functions. Whether you’re greeting guests, serving tables, or assisting with setup and breakdown, you’ll play a key role in creating a warm and memorable experience.
Job tasks:
- Providing warm, professional service in line with the restaurant’s relaxed yet refined atmosphere.
- Accurately taking and delivering food and beverage orders, with clear communication between floor, kitchen, and bar teams.
- Maintaining clean and well-presented dining areas, including table setups, service stations, and guest spaces.
- Supporting the setup and breakdown of restaurant service, private dining areas, and event spaces.
- Maintaining working knowledge of the menu, including key ingredients, allergens, and daily specials.
- Assisting with service across a variety of estate functions, including weddings, private events, and corporate bookings.
- Ensuring compliance with hygiene, health and safety, and service standards at all times.
Requirements:
- Previous experience in a quality restaurant, hotel, or event setting is essential.
- Strong communication skills and a natural ability to engage with guests in a warm, confident manner.
- A positive, team-oriented attitude with a professional approach to service.
- Good personal presentation and attention to detail, with pride in delivering consistent standards.
- Ability to work efficiently during busy periods while maintaining composure and courtesy.
- Willingness to learn, adapt, and support colleagues across a variety of service areas.
- Flexibility to work evenings, weekends, and special events as required.
- Be part of an innovating new restaurant in a stunning riverside location on one of the UK’s most iconic estates.
- Join a welcoming, professional team with strong values and a passion for excellence.
- Staff benefits include service tips, estate-wide discounts, and access to leisure facilities.
- Opportunities for training, development, and progression within a dynamic hospitality operation.
Experienced Restaurant Waiter & Waitress employer: Brocket Hall (UK) Ltd
Contact Detail:
Brocket Hall (UK) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Restaurant Waiter & Waitress
✨Tip Number 1
Familiarise yourself with Brocket Hall's history and the new restaurant concept. Understanding the blend of modern and traditional elements will help you connect with the interviewers and demonstrate your enthusiasm for their vision.
✨Tip Number 2
Showcase your previous experience in quality dining settings by preparing specific examples of how you've delivered exceptional service. Highlighting your ability to engage with guests warmly will resonate well with the team.
✨Tip Number 3
Be ready to discuss your knowledge of food and beverage, including allergens and menu items. This shows that you're proactive and serious about providing a high standard of service in line with their expectations.
✨Tip Number 4
Demonstrate your flexibility and willingness to adapt by sharing past experiences where you've successfully managed busy periods. This will highlight your composure under pressure, which is crucial for a role in a vibrant restaurant environment.
We think you need these skills to ace Experienced Restaurant Waiter & Waitress
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in quality restaurants or event settings. Emphasise your communication skills and any previous roles that required guest interaction.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the restaurant's vision. Mention specific experiences that demonstrate your ability to provide warm, professional service and your adaptability in busy environments.
Showcase Your Knowledge: In your application, mention your understanding of food and beverage service, including menu knowledge and attention to detail. This will show that you are prepared to maintain high standards in line with the restaurant's ethos.
Highlight Teamwork and Flexibility: Discuss your ability to work as part of a team and your willingness to support colleagues across various service areas. Mention any experience you have with events or functions, as this is crucial for the role.
How to prepare for a job interview at Brocket Hall (UK) Ltd
✨Showcase Your Experience
Be prepared to discuss your previous roles in quality restaurants or event settings. Highlight specific examples of how you provided exceptional service and handled busy periods, as this will demonstrate your suitability for the role.
✨Know the Menu
Familiarise yourself with the restaurant's menu, including key ingredients and potential allergens. This knowledge will not only impress the interviewers but also show your commitment to providing informed service to guests.
✨Demonstrate Communication Skills
Practice clear and confident communication. During the interview, engage with the interviewer as if they were a guest, showcasing your ability to create a warm and welcoming atmosphere.
✨Emphasise Teamwork
Highlight your team-oriented attitude and willingness to support colleagues. Share examples of how you've collaborated with others in past roles to ensure smooth service, especially during busy events.
