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- Tasks: Support the Clubhouse Manager in daily operations and staff management.
- Company: Join Brocket Hall, one of the UK's most prestigious estates.
- Benefits: Enjoy pension plans, certified training, and complimentary leisure facilities.
- Why this job: Be part of a luxury hospitality team creating memorable experiences.
- Qualifications: Previous supervisory experience in hospitality and strong leadership skills required.
- Other info: Flexible hours, including weekends and holidays, are essential.
The predicted salary is between 28800 - 43200 £ per year.
Brocket Hall is seeking a passionate and driven Assistant Clubhouse Manager to join our exceptional team at one of the UK\’s most prestigious estates. This role provides an exciting opportunity to support the Clubhouse Manager in overseeing the operations of our stunning clubhouses, offering high-quality dining and event experiences to our members and guests. As the Assistant Clubhouse Manager, you will assist in managing staff, ensuring impeccable service standards are upheld, and helping to create memorable experiences within the clubhouse. Your dedication to service excellence and attention to detail will play a pivotal role in maintaining our reputation for luxury and hospitality.
Responsibilities
- Assist the Clubhouse Manager in the daily operations of the clubhouse, ensuring all services and areas are maintained to the highest standards.
- Lead, motivate, and train the clubhouse staff, fostering a positive work environment that emphasizes teamwork and communication.
- Support in organizing events, coordinating logistics, and ensuring seamless service during functions and member gatherings.
- Handle guest inquiries and feedback professionally, striving to exceed expectations and address any issues that may arise.
- Assist in maintaining inventory and managing supplies to ensure the clubhouse is well-stocked for operations.
- Monitor service standards and implement improvements where necessary to enhance the guest experience.
- Collaborate with the culinary team to ensure the quality of food and beverage offerings meets our high standards.
- Implement and enforce policies and procedures related to clubhouse operations and guest safety.
- Assist with financial management tasks such as budgeting, expense tracking, and reporting.
- Be available to step in to deputise for the Clubhouse Manager role when they are not on shift.
- Previous experience in a supervisory or managerial role within the hospitality industry, ideally in a club or resort setting.
- Strong leadership skills with a passion for developing and mentoring a diverse team.
- Outstanding customer service skills with a keen eye for detail and ability to create memorable guest experiences.
- Excellent communication and interpersonal skills, capable of building rapport with both staff and guests.
- Ability to work flexible hours, including weekends and holidays, to meet the operational needs of the clubhouse.
- Strong organizational skills with the ability to multitask, prioritize, and manage time effectively.
- Basic financial acumen with experience in budget management and inventory control.
- Familiarity with event planning and coordination is highly desirable.
- Pension Plans
- Certified Training & Development
- Enrolment in Brocket Hall staff benefits program
- Complimentary use of golf and leisure facilities
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Assistant Clubhouse Manager employer: Brocket Hall (UK) Ltd
Contact Detail:
Brocket Hall (UK) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Clubhouse Manager
✨Tip Number 1
Familiarise yourself with Brocket Hall's values and mission. Understanding their commitment to luxury and hospitality will help you align your approach during interviews and discussions, showcasing your passion for the role.
✨Tip Number 2
Network with current or former employees of Brocket Hall. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the Assistant Clubhouse Manager position.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your leadership skills and ability to enhance guest experiences. Being able to articulate these stories will make you stand out as a candidate who can contribute positively to the team.
✨Tip Number 4
Showcase your flexibility and willingness to work varied hours. Highlighting your readiness to adapt to the operational needs of the clubhouse will reassure the hiring team that you're committed to supporting their service excellence.
We think you need these skills to ace Assistant Clubhouse Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and management. Emphasise any supervisory roles you've held, particularly in club or resort settings, and showcase your leadership skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the hospitality industry. Mention specific experiences that demonstrate your ability to create memorable guest experiences and your commitment to service excellence.
Highlight Relevant Skills: In your application, focus on key skills such as customer service, team leadership, event planning, and financial management. Use examples to illustrate how you've successfully applied these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Assistant Clubhouse Manager role.
How to prepare for a job interview at Brocket Hall (UK) Ltd
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in leading and motivating teams. Highlight instances where you successfully trained staff or improved team dynamics, as this role requires strong leadership capabilities.
✨Be Ready to Discuss Event Coordination
Since event planning is a key part of the role, come equipped with examples of events you've organised or supported. Talk about the logistics involved and how you ensured everything ran smoothly.
✨Emphasise Attention to Detail
This position demands a keen eye for detail. Be prepared to share how you've maintained high service standards in past roles and how you handle guest feedback to improve experiences.
