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- Tasks: Support the Clubhouse Manager in daily operations and staff management.
- Company: Join Brocket Hall, a prestigious estate known for luxury and hospitality.
- Benefits: Enjoy pension plans, certified training, and complimentary access to golf and leisure facilities.
- Why this job: Be part of a dynamic team creating memorable experiences in a stunning environment.
- Qualifications: Previous supervisory experience in hospitality and strong leadership skills required.
- Other info: Flexible hours, including weekends, are essential for this role.
The predicted salary is between 28800 - 43200 £ per year.
Brocket Hall is seeking a passionate and driven Assistant Clubhouse Manager to join our exceptional team at one of the UK\’s most prestigious estates. This role provides an exciting opportunity to support the Clubhouse Manager in overseeing the operations of our stunning clubhouses, offering high-quality dining and event experiences to our members and guests. As the Assistant Clubhouse Manager, you will assist in managing staff, ensuring impeccable service standards are upheld, and helping to create memorable experiences within the clubhouse. Your dedication to service excellence and attention to detail will play a pivotal role in maintaining our reputation for luxury and hospitality.
Responsibilities
- Assist the Clubhouse Manager in the daily operations of the clubhouse, ensuring all services and areas are maintained to the highest standards.
- Lead, motivate, and train the clubhouse staff, fostering a positive work environment that emphasizes teamwork and communication.
- Support in organizing events, coordinating logistics, and ensuring seamless service during functions and member gatherings.
- Handle guest inquiries and feedback professionally, striving to exceed expectations and address any issues that may arise.
- Assist in maintaining inventory and managing supplies to ensure the clubhouse is well-stocked for operations.
- Monitor service standards and implement improvements where necessary to enhance the guest experience.
- Collaborate with the culinary team to ensure the quality of food and beverage offerings meets our high standards.
- Implement and enforce policies and procedures related to clubhouse operations and guest safety.
- Assist with financial management tasks such as budgeting, expense tracking, and reporting.
- Be available to step in to deputise for the Clubhouse Manager role when they are not on shift.
- Previous experience in a supervisory or managerial role within the hospitality industry, ideally in a club or resort setting.
- Strong leadership skills with a passion for developing and mentoring a diverse team.
- Outstanding customer service skills with a keen eye for detail and ability to create memorable guest experiences.
- Excellent communication and interpersonal skills, capable of building rapport with both staff and guests.
- Ability to work flexible hours, including weekends and holidays, to meet the operational needs of the clubhouse.
- Strong organizational skills with the ability to multitask, prioritize, and manage time effectively.
- Basic financial acumen with experience in budget management and inventory control.
- Familiarity with event planning and coordination is highly desirable.
- Pension Plans
- Certified Training & Development
- Enrolment in Brocket Hall staff benefits program
- Complimentary use of golf and leisure facilities
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Assistant Clubhouse Manager employer: Brocket Hall Holding Limited
Contact Detail:
Brocket Hall Holding Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Clubhouse Manager
✨Tip Number 1
Familiarise yourself with Brocket Hall's values and mission. Understanding their commitment to luxury and hospitality will help you align your approach during interviews and discussions, showcasing how you can contribute to their reputation.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in club or resort settings. Attend relevant events or join online forums to connect with others who might provide insights or referrals for the Assistant Clubhouse Manager position.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your leadership skills and ability to enhance guest experiences. Being able to share these stories will make you stand out as a candidate who is ready to take on the responsibilities of the role.
✨Tip Number 4
Research current trends in the hospitality industry, particularly in event planning and service excellence. Showing that you are knowledgeable about the latest practices will impress the hiring team and indicate your commitment to continuous improvement.
We think you need these skills to ace Assistant Clubhouse Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and any supervisory roles you've held. Emphasise your leadership skills and customer service achievements to align with the responsibilities of the Assistant Clubhouse Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your commitment to service excellence. Mention specific experiences where you have successfully led a team or enhanced guest experiences, demonstrating how you would contribute to Brocket Hall.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, ability to multitask, and experience with event planning. These are crucial for the role, so provide examples of how you've successfully managed similar tasks in previous positions.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work at one of the UK's prestigious estates. Mention why you admire Brocket Hall and how you can contribute to maintaining its reputation for luxury and hospitality.
How to prepare for a job interview at Brocket Hall Holding Limited
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you motivate and train staff. Highlight any past experiences where you successfully led a team, especially in a fast-paced environment like a clubhouse or resort.
✨Be Ready to Discuss Event Coordination
Since event planning is a key part of the role, come prepared with examples of events you've organised or supported. Talk about the logistics involved and how you ensured everything ran smoothly.
✨Highlight Your Attention to Detail
Emphasise your keen eye for detail, especially when it comes to service standards and guest experiences. Provide examples of how your attention to detail has positively impacted customer satisfaction in your previous roles.
