Key Responsibilities
- Provide general administrative support throughout the employee lifecycle, from onboarding to offboarding, ensuring all required documentation, including contracts and right-to-work checks, is completed and filed
- Maintain accurate and up-to-date employee records in Planday, ensuring compliance with GDPR and right-to-work regulations
- Respond to routine employee queries regarding payroll, holidays and benefits, referring more complex matters to the COO or appropriate manager
- Assist with the administration of employee benefits, including pensions and other applicable schemes, ensuring records and enrolment information are kept up to date
- Monitor and maintain employee attendance records in Planday, ensuring shift data, absences and holidays are accurately recorded
- Work with department heads to verify and resolve any discrepancies in recorded working hours before payroll submission
- Assist with preparing and checking payroll information from Planday, including hours worked, overtime, absences and leave adjustments, for review and processing
- Support the payroll timetable by collecting information from department managers and liaising with the management accountant as directed
Employee Administration
- Provide general administrative support throughout the employee lifecycle, from onboarding to offboarding, ensuring all required documentation, including contracts and right-to-work checks, is completed and filed
- Maintain accurate and up-to-date employee records in Planday, ensuring compliance with GDPR and right-to-work regulations
- Respond to routine employee queries regarding payroll, holidays and benefits, referring more complex matters to the COO or appropriate manager
- Assist with the administration of employee benefits, including pensions and other applicable schemes, ensuring records and enrolment information are kept up to date
Payroll & Attendance
- Monitor and maintain employee attendance records in Planday, ensuring shift data, absences and holidays are accurately recorded
- Work with department heads to verify and resolve any discrepancies in recorded working hours before payroll submission
- Assist with preparing and checking payroll information from Planday, including hours worked, overtime, absences and leave adjustments, for review and processing
- Support the payroll timetable by collecting information from department managers and liaising with the management accountant as directed
Recruitment Support
- Support the team with recruitment administration, including organising candidate documentation, scheduling interviews and preparing offer letters and contracts as directed
- Assist Heads of Department with recruitment for departmental roles, including posting job adverts, managing applications via Workable, and coordinating interview logistics where required
- Maintain and update Workable, ensuring job postings, candidate records, and recruitment workflows are accurate and up to date
- Ensure new starters have completed all necessary documentation (e.g. right-to-work checks, contracts)
- Work with Heads of Department to coordinate smooth inductions, including setting up new employees in Planday and providing essential HR materials (e.g. policies, name badges)
Operational HR Support
- Ensure company policies on attendance, dress code, and conduct are clearly documented, up to date, and effectively communicated to employees
- Provide general administrative support to the COO and Heads of Department in communicating and implementing policies consistently across all teams
- Maintain HR documentation, including employment letters, policies, handbooks and procedural records, and coordinate updates as directed by the COO
- Assist with HR reporting, including absenteeism, holiday balances, and workforce data, to support management decision-making
General Estate Administration
- Maintain a structured tracking system for estate licences, insurance policies, and compliance records, ensuring timely renewals and adherence to regulations
- Ensure accurate record-keeping of essential compliance checks, such as food safety, health & safety audits, and operational certifications
- Liaise with department heads to keep them informed of upcoming renewals and compliance deadlines, providing administrative support as needed
- Handle straightforward administrative tasks related to estate operations, while operational matters are managed by the relevant departments
Requirements
- Previous HR experience and strong general administration experience
- Ability to work at fast pace, manage changing priorities and deliver accurate work within deadlines
- A proactive approach, anticipating requirements, taking ownership of tasks and following them through to completion without constant supervision
- Prefer experience supporting recruitment, onboarding, employee records and payroll preparation
- Excellent organisation and attention to detail, with the confidence to chase outstanding information and keep managers on track
- Professional communication skills and discretion when handling confidential information
- Strong Microsoft Office skills, particularly Excel, Word and Outlook, and confidence learning new systems. Experience with Planday or Workable would be an advantage
Benefits
- Pension Plans
- Access to golf facilities
- Staff discount on leisure membership
- Staff discounts on retail and food & beverage
- Opportunities for training and development
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Estate Administrator in Hatfield employer: Brocket Hall Estate
As a Membership Manager at our prestigious golf and leisure facility, you will thrive in a dynamic work culture that prioritises exceptional member experiences and professional growth. We offer comprehensive training, competitive benefits, and a supportive environment where your contributions directly enhance member satisfaction and engagement. Located in a vibrant community, our club not only fosters teamwork and innovation but also provides unique opportunities to connect with fellow enthusiasts through engaging events and activities.