At a Glance
- Tasks: Deliver exceptional service in a stunning riverside restaurant and assist with events.
- Company: Join Brocket Hall, a historic estate reimagining its dining experience.
- Benefits: Enjoy tips, discounts, and access to leisure facilities while working in a vibrant team.
- Other info: Flexible hours with opportunities for training and career progression.
- Why this job: Be part of an exciting launch blending heritage with modern hospitality.
- Qualifications: Experience in quality service, strong communication skills, and a positive attitude.
The predicted salary is between 25000 - 31200 £ per year.
Brocket Hall is reimagining its iconic riverside restaurant—formerly Auberge du Lac—into a vibrant new dining destination set within the historic 18th-century hunting lodge, beside the tranquil River Lea. Overlooking the breathtaking grounds of the Brocket Hall estate, the new restaurant will pair contemporary design, mood-lit interiors, and a stylish modern bar with a fresh culinary direction. We're creating an atmosphere that is relaxed yet refined—modern yet respectful of its heritage—offering a sophisticated and energetic guest experience in a truly majestic setting. This is a rare opportunity to be part of an exciting launch that blends timeless character with a bold, new perspective on hospitality.
We are looking for professional, enthusiastic and guest-focused Front of House team members to deliver exceptional service across restaurant dining, private events, and estate functions. Whether you're greeting guests, serving tables, or assisting with setup and breakdown, you'll play a key role in creating a warm and memorable experience.
- Providing warm, professional service in line with the restaurant's relaxed yet refined atmosphere
- Accurately taking and delivering food and beverage orders, with clear communication between floor, kitchen, and bar teams
- Maintaining clean and well-presented dining areas, including table setups, service stations, and guest spaces
- Supporting the setup and breakdown of restaurant service, private dining areas, and event spaces
- Maintaining working knowledge of the menu, including key ingredients, allergens, and daily specials
- Assisting with service across a variety of estate functions, including weddings, private events, and corporate bookings
- Ensuring compliance with hygiene, health and safety, and service standards at all times
Requirements
- Previous experience in a quality restaurant, hotel, or event setting is essential
- Strong communication skills and a natural ability to engage with guests in a warm, confident manner
- A positive, team-oriented attitude with a professional approach to service
- Good personal presentation and attention to detail, with pride in delivering consistent standards
- Ability to work efficiently during busy periods while maintaining composure and courtesy
- Willingness to learn, adapt, and support colleagues across a variety of service areas
- Flexibility to work evenings, weekends, and special events as required
Benefits
- Be part of an innovating new restaurant in a stunning riverside location on one of the UK's most iconic estates
- Join a welcoming, professional team with strong values and a passion for excellence
- Staff benefits include service tips, estate-wide discounts, and access to leisure facilities
- Opportunities for training, development, and progression within a dynamic hospitality operation
Experienced Restaurant Waiter & Waitress employer: Brocket Hall Estate
Brocket Hall offers an exceptional working environment for those passionate about hospitality, set against the stunning backdrop of a historic estate. As part of our dedicated Front of House team, you'll enjoy a vibrant atmosphere that values professionalism and guest engagement, alongside benefits such as service tips, discounts across the estate, and opportunities for personal growth within a dynamic culinary setting. Join us in creating memorable experiences in a unique riverside restaurant that blends modern elegance with rich heritage.
StudySmarter Expert Advice🤫
We think this is how you could land Experienced Restaurant Waiter & Waitress
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Brocket Hall Estate. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Brocket Hall Estate
Don't be shy about reaching out to Brocket Hall Estate directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Experienced Restaurant Waiter & Waitress
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Brocket Hall Estate and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Brocket Hall Estate
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
