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For Companies At a Glance
- Tasks: Assist students with queries and provide excellent customer service.
- Company: Brockenhurst College is a vibrant educational institution focused on student success.
- Benefits: Enjoy a competitive salary, part-time hours, and a local government pension scheme.
- Why this job: Join a supportive team and make a positive impact on students' lives.
- Qualifications: No specific qualifications required; just a passion for helping others.
- Other info: Term time only role, perfect for students or those seeking flexible work.
The predicted salary is between 14133 - 14133 £ per year.
Brockenhurst College are seeking a part-time, term time only permanent Student Services Adviser / Administrator. Required Monday to Thursday mornings and 7 hours on Friday. This forward-facing post has a competitive salary of £23,556 per annum pro rata and the opportunity to join a local government pension scheme.
You will provide a high standard of friendly and welcoming customer service.
Student Services Adviser / Administrator employer: Brockenhurst College
Contact Detail:
Brockenhurst College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Services Adviser / Administrator
✨Tip Number 1
Familiarise yourself with Brockenhurst College's values and mission. Understanding their approach to student services will help you align your responses during the interview, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare examples of how you've provided excellent customer service in previous roles. Being able to share specific instances where you've gone above and beyond will demonstrate your capability in a forward-facing position.
✨Tip Number 3
Research common challenges faced by student services advisers. Being knowledgeable about these issues will allow you to discuss potential solutions and show your proactive approach during the interview.
✨Tip Number 4
Network with current or former employees of Brockenhurst College if possible. They can provide insights into the work culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Student Services Adviser / Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Student Services Adviser / Administrator position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Compelling CV: Create a CV that showcases your relevant experience in customer service and administration. Use clear headings, bullet points, and quantify your achievements where possible to make your CV stand out.
Write a Personal Statement: Include a personal statement or cover letter that reflects your passion for providing excellent customer service. Mention specific examples from your past experiences that demonstrate your ability to engage with students and handle administrative tasks effectively.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Brockenhurst College
✨Showcase Your Customer Service Skills
As a Student Services Adviser, you'll be the first point of contact for students. Be prepared to share examples of how you've provided excellent customer service in the past, highlighting your ability to handle queries and resolve issues effectively.
✨Demonstrate Your Organisational Abilities
This role requires strong administrative skills. Discuss your experience with managing schedules, maintaining records, or any relevant software you’ve used. Showing that you can keep things organised will impress the interviewers.
✨Understand the College's Values
Research Brockenhurst College and understand its mission and values. During the interview, express how your personal values align with theirs, and how you can contribute to creating a welcoming environment for students.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and the college's future plans. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
