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- Tasks: Troubleshoot hardware issues and manage technical incidents at Heathrow Airport.
- Company: Leading engineering solutions firm with a strong reputation.
- Benefits: Competitive pay, hands-on experience, and opportunities for growth.
- Why this job: Be part of a dynamic team in a fast-paced airport environment.
- Qualifications: Diploma or degree in IT, knowledge of Windows Servers and networking.
- Other info: Fully on-site role with early morning to late evening shifts.
The predicted salary is between 36000 - 60000 £ per year.
A leading engineering solutions firm is seeking an On-Site Support Specialist to represent the company at Heathrow Airport. This role involves troubleshooting hardware issues, managing SmartSuite technical incidents, and working closely with customers in the airport environment.
Candidates should have a diploma or degree in IT or a related field, with knowledge in Windows Servers and basic networking. The position is fully on-site, covering early morning to late evening shifts.
Onsite Airport IT Support Specialist - Real-Time Ops employer: Brock Solutions
Contact Detail:
Brock Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite Airport IT Support Specialist - Real-Time Ops
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and any news related to them. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your troubleshooting skills! Since this role involves handling hardware issues, brush up on your technical knowledge and be ready to demonstrate your problem-solving abilities during interviews or assessments.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Onsite Airport IT Support Specialist - Real-Time Ops
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant IT skills and experience, especially with Windows Servers and networking. We want to see how your background fits the Onsite Airport IT Support Specialist role!
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for IT support and your ability to work in a fast-paced airport environment. Let us know why you’re the perfect fit for our team at Heathrow!
Showcase Problem-Solving Skills: In your application, mention specific examples of how you've successfully troubleshot hardware issues in the past. We love seeing candidates who can think on their feet and resolve technical incidents efficiently.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process smoothly. We can’t wait to hear from you!
How to prepare for a job interview at Brock Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Servers and basic networking. Be prepared to discuss specific troubleshooting scenarios you've encountered in the past, as this will show your practical experience and problem-solving skills.
✨Understand the Airport Environment
Familiarise yourself with the unique challenges of working in an airport setting. Think about how you would handle high-pressure situations or technical incidents while ensuring minimal disruption to operations. This will demonstrate your ability to adapt and thrive in a dynamic environment.
✨Customer Service is Key
Since you'll be working closely with customers, think about examples where you've provided excellent support. Prepare to discuss how you handle difficult situations and ensure customer satisfaction, as this will highlight your interpersonal skills and commitment to service.
✨Be Ready for Shift Work
As the role involves early morning to late evening shifts, be prepared to discuss your flexibility and willingness to work varied hours. Show that you understand the demands of the job and are ready to commit to the schedule required.
