At a Glance
- Tasks: Provide top-notch technical support and assist clients with IT solutions.
- Company: Established IT solutions provider with a focus on customer satisfaction.
- Benefits: Part-time hours, mileage allowance, hybrid working options, and flexible schedule.
- Other info: Immediate start available; great opportunity for career progression.
- Why this job: Join a reliable team and make a real difference in IT support.
- Qualifications: Experience in IT support, excellent communication skills, and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
Part-time with the potential to progress to full-time hours.
A great place to work in a quality, established business.
Mileage allowance.
Possibility of some hybrid working, depending on business requirements.
We are recruiting for an IT Support Engineer on behalf of our long-established client who offers bespoke IT solutions to businesses across the UK. Their reliable team have extensive knowledge of hardware, software and maintaining IT infrastructure, from legacy systems to the latest technologies.
If you are an IT Engineer with a range of IT support experience and a thorough, professional approach to providing IT support on-site and via phone and email, we are waiting to hear from you!
To be considered for this position candidates should meet the required criteria and be based within reasonable commutable distance of Cullen, NE Scotland, as some working from the office will be required.
Key Duties & Responsibilities for our IT Support Engineer:- Provide technical support; answering support queries either on-site or via phone or email.
- Assist with customer implementations either remotely or on-site.
- Respond to enquiries from clients and help them resolve any hardware or software problems.
- Support users in the use of computer equipment by providing the necessary training and advice.
- Basic understanding of PC hardware set-up and configuration.
- Knowledge of networking, backup software and accounts software would be advantageous.
- Excellent telephone manner and face-to-face communication skills.
- Experience in diagnosing hardware and software faults.
- Broad range of IT support experience.
- An advocate for customer satisfaction as a key value for themselves and the IT Team.
Schedule: Ideally 3 days per week with some flexibility towards working hours as these may change subject to requirements, pro-rata salary for part-time hours.
Early interview and immediate start date available for the successful candidate.
Senior Technical Support Engineer - Network in Buckie employer: Broadwood Resources Limited
Join a well-established business that values quality and offers a supportive work environment for its employees. With flexible working options, including the potential for hybrid arrangements, and a commitment to employee growth, this role as a Senior Technical Support Engineer in Cullen, NE Scotland, provides an excellent opportunity to develop your skills while contributing to a reliable team dedicated to customer satisfaction.
Contact Details:
Broadwood Resources Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Technical Support Engineer - Network in Buckie
✨Get Involved in Local IT Meetups
One of the best ways to land a part-time gig in IT consulting is to dive into local tech meetups or industry events. These gatherings are goldmines for networking and can put you in touch with potential employers looking for fresh talent like you!
✨Join Online Communities & Forums
Check out online platforms such as Reddit, Stack Overflow, or even specific Facebook groups focusing on IT consulting. Engaging in discussions there can help you build a reputation and might even lead you to part-time opportunities shared by members.
✨Showcase Your Skills on GitHub or a Personal Blog
Don’t shy away from showcasing your technical skills! Create a GitHub repository or write blog posts about your consulting projects. This not only builds your portfolio but also demonstrates your capability to Broadwood Resources Limited when you apply for the Senior Technical Support Engineer - Network role.
✨Apply Through Broadwood Resources Limited's Website
Make sure you apply through Broadwood Resources Limited's website. Part-time roles can sometimes fly under the radar, so don’t hesitate to follow up with a connection to express your interest. We’re here to help you get your foot in the door!
We think you need these skills to ace Senior Technical Support Engineer - Network in Buckie
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, it's crucial to highlight your technical skills and tools you're familiar with. Make sure your CV lists relevant programming languages, software tools, and any specific methodologies like Agile or Scrum that you've worked with. This shows you're not just theory, but you can handle the practical side too!
Include Real-World Projects:If you've done any consulting projects—be it through internships, university, or freelance work—include them in your application. Describe the challenges you faced, the solutions you implemented, and the actual impact of your work. This kind of hands-on experience speaks volumes to potential employers like Broadwood Resources Limited.
Tailor Your Application for Part-Time:Since this is a part-time role, emphasise your time management skills in your cover letter. Explain how you can balance your studies or other commitments alongside the job. We're looking for someone who can be flexible yet dedicated, so make that clear!
Convey Your Passion for Consultancy:In your application, share why you’re interested in IT consulting specifically. Talk about any relevant experiences that sparked your passion for guiding businesses through tech challenges. Your enthusiasm will stand out and resonate with the values of Broadwood Resources Limited, showing that you're a good fit.
How to prepare for a job interview at Broadwood Resources Limited
✨Brush Up on Your Tech Stack
For a part-time role in IT consulting, it’s essential to be up to speed with the tools and technologies commonly used in the industry. Make sure you can talk confidently about your experience with systems, programming languages, or software relevant to the projects Broadwood Resources Limited is tackling.
✨Demonstrate Your Problem-Solving Skills
Expect to face scenario-based questions that assess your analytical skills. Be ready to tackle case studies or real-world problems that the company has faced, articulating your thought process clearly. We should think of examples that highlight our problem-solving abilities in previous roles or projects.
✨Show Your Flexibility and Adaptability
Part-time positions often require us to juggle multiple tasks and schedules. Be ready to discuss times when you successfully managed conflicting priorities, and how your approach to adaptability can benefit Broadwood Resources Limited. Let’s show them we can handle diverse challenges on a flexible basis!
✨Have a Portfolio Ready
While we might not be going for a full-time gig, having a portfolio of our work can give us an edge. Pull together case studies, project summaries, or client feedback that showcase our consulting prowess, and have it ready to share during the interview. Presenting concrete evidence of our capabilities can really set us apart!
