At a Glance
- Tasks: Support daily operations of a vibrant cultural venue in North London.
- Company: Join Project Farm, a dynamic partner of Broadwick.
- Benefits: Full-time role with competitive salary and opportunities for overtime.
- Other info: Great opportunity for career growth in a lively cultural setting.
- Why this job: Be part of exciting events and make a real impact in a fast-paced environment.
- Qualifications: Experience in facilities or operations, strong organisational skills, and a proactive attitude.
The predicted salary is between 30000 - 40000 € per year.
The Venue Operations Assistant plays a key role in supporting the day-to-day running of a busy cultural venue in North London. This is a dynamic and varied position, combining administrative responsibilities with hands-on operational involvement across the site. You’ll work closely with the Property Management and Building/Facilities Management teams to ensure the venue, offices and event spaces are maintained to a high standard, fully compliant, and operating efficiently. The role involves a balance of desk-based coordination and on-site activity, requiring strong organisation, adaptability and a proactive approach. This is a fast-paced environment where no two days are the same. You’ll be expected to switch between tasks, respond to challenges quickly, and take ownership of your work while supporting the wider team.
What we’re looking for
We’re looking for a proactive, organised and hands-on individual who enjoys working in a fast-paced, ever-changing environment. You’ll be equally comfortable managing administrative tasks as you are being on-site, solving problems and supporting day-to-day operations. You’ll have a strong sense of ownership, a can-do attitude, and the ability to prioritise effectively. A confident communicator with great attention to detail, you’ll take pride in maintaining high standards and contributing to a smooth and professional environment for both internal teams and external visitors.
What you’ll be responsible for
- Support the smooth running of the venue, offices and event spaces alongside facilities and operations teams
- Ensure compliance across the venue in line with building and operational requirements
- Maintain high standards of repair, cleanliness and presentation across all areas
- Monitor and meet maintenance deadlines in collaboration with the Facilities Management team
- Act as a key holder and assist with opening the venue as required
- Be a point of contact for emergency call-outs
- Manage deliveries, post, couriers and general logistics
- Oversee consumables, including stock checks and restocking
- Manage access control systems, including issuing and programming passes
- Carry out regular building walk rounds, reporting and tracking issues to resolution
- Coordinate contractors, including scheduling, inductions and on-site supervision
- Support meeting room set-up and general space management
- Provide reception cover when required and assist with visitor management
- Order equipment and materials as needed
Operations and Health & Safety
- Support the Facilities Manager with Health & Safety processes, including walk-rounds and testing
- Deliver H&S inductions for new starters and maintain H&S documentation
- Monitor and restock first aid equipment and ensure signage is up to date
- Ensure plant, equipment and infrastructure are safe, secure and well maintained
- Carry out regular compliance checks and maintain accurate records
- Support business continuity by ensuring the venue remains fully operational
- Manage cleaning contractors and ensure high standards are upheld
- Assist with reception and site security operations
- Ensure all security procedures are followed correctly
- Support with general operational and ad-hoc tasks as required
Venue and Events
- Support preparation of the venue for live events, including opening procedures and system checks
- Assist with on-day facilities requirements to ensure smooth event delivery
- Act as a point of contact for facilities-related issues during events
- Support emergency procedures, including evacuations if required
- Work closely with Venue Operations and Event teams across music and corporate events
- Assist with client site visits and venue readiness
You’ll need to have
- Experience in a similar role or environment (facilities, venue or operations)
- Strong organisational and time management skills
- Ability to prioritise workload and manage multiple tasks
- Good understanding of general building maintenance
- Experience working with contractors or external suppliers
- Knowledge or experience of Health & Safety processes
- Proficiency in Microsoft Office and Google Workspace tools
- Excellent communication and customer service skills
- A proactive, flexible and positive approach to work
Nice to haves
- Experience working within a live events or cultural venue environment
- Familiarity with access control or building management systems
- First Aid or Fire Marshal training
- Experience supporting large-scale events or multi-use venues
Venue Operations Assistant employer: Broadwick
Project Farm, in partnership with Broadwick, offers an exciting opportunity for a Venue Operations Assistant in Tottenham, London. As an employer, we pride ourselves on fostering a dynamic work culture that values adaptability and teamwork, providing employees with the chance to grow within a vibrant cultural venue. With a focus on professional development, competitive benefits, and a supportive environment, we ensure that our team members thrive while contributing to memorable events and experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Venue Operations Assistant
✨Tip Number 1
Get to know the venue! Before your interview, visit the location if possible. Familiarising yourself with the space and its operations can give you a leg up in discussions and show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can provide insider info about the company culture and might even lead to a referral. We love seeing familiar faces!
✨Tip Number 3
Show off your organisational skills! During interviews, share specific examples of how you've managed multiple tasks or solved problems in fast-paced environments. This will highlight your adaptability and proactive approach.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team at Project Farm!
We think you need these skills to ace Venue Operations Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Venue Operations Assistant role. Highlight any relevant experience in facilities management or event operations, and don’t forget to showcase your organisational skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this fast-paced environment. Share specific examples of how you've tackled challenges in previous roles and how you can contribute to our team.
Show Off Your Communication Skills:As a Venue Operations Assistant, communication is key! Make sure your application showcases your ability to communicate effectively. Whether it's through your writing style or by mentioning past experiences where you’ve excelled in this area, let us see your confident communicator side!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which is exactly what we’re looking for!
How to prepare for a job interview at Broadwick
✨Know the Venue Inside Out
Before your interview, do some research on Project Farm and its venue. Familiarise yourself with their events, facilities, and any recent news. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Organisational Skills
Prepare examples from your past experiences that highlight your organisational and time management skills. Think of specific situations where you successfully managed multiple tasks or solved problems under pressure, as this role requires a proactive approach.
✨Demonstrate Your Communication Skills
As a Venue Operations Assistant, you'll need to communicate effectively with various teams. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask the interviewer about team dynamics or communication processes.
✨Be Ready for Scenario Questions
Expect questions that assess how you'd handle real-life scenarios, like managing an emergency or coordinating an event. Think through potential challenges you might face in the role and how you would address them, showcasing your problem-solving abilities.
