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Ensuring operational process and property management is of the highest standard across all of your spaces.
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Ensuring the smooth handover of events from the sales to the operations team and developing the best practice for each space.
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Being responsible for the sign off of clients and their suppliers’ documentation and licences to ensure all are in line with the spaces and their requirements.
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Leading in creating and developing processes and procedures for use internally, by suppliers and clients to ensure that planning and communication between all parties is smooth and effective.
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Identifying and leading on longer term internal projects such as building a reliable bank of freelance talent or wider supplier SLAs.
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Having oversight of each spaces’ staffing and service requirements for security, cleaning, crew and stewarding.
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Manage the running of allocated events. Support or lead with the planning and operations on multiyear, key high value clients or complex contracts.
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Collating and devising required documentation, activation budgets, compiling competitor analysis and other relevant tasks.
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Maintaining strong relations with our Landlords and other stakeholders.
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Overseeing the day-to-day running of the spaces.
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Being a support to the other Broadwick Spaces’ operational teams when required.
Finance
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Being responsible for keeping the operations team to budget, ensuring commercial best practice is implemented throughout the team to maximise yield.
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Managing the operations & space overheads section of the P&L for each space.
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Ensuring we are being given the best possible rates from suppliers.
Sales
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Working with the Head of Spaces to ensure operational compliance and championing and enabling growth across Broadwick Spaces.
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Attending site visits pre-contract where necessary to lend support to the sales team.
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Maximising sales and upselling at all opportunities.
New Spaces
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Consulting and advising on operations for new space acquisitions as and when required.
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Assisting the Director of Spaces and Head of Spaces in the delivery of new space activations as and when required.
Team
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Liaising with the People team and company payroll across salaries, overtime, new starters/leavers and management of the bonus in partnership with the line manager.
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Supporting the line manager with resource planning and leading on operations and property management recruitment for your team.
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Leading on the performance management and development of direct line reports.
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Managing People/HR proceedings as required.
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Working with the line manager to identify training needs and guiding team development.
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Creating a work environment that aligns with Broadwick values and principles.
Other
- Carrying out ad hoc duties when required to.
We are looking for an exceptional business leader to define the operational plan, in collaboration with the Head of Spaces., * Minimum of 5 years of event operations experience, ideally in a high volume events venue or portfolio.
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Previous experience of managing, influencing and inspiring venue operation teams.
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Exceptional knowledge of industry legislations, general event licensing and documentation required pre-event.
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Exceptional organisational and planning skills.
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Ability to keep calm, work under pressure and problem solve quickly.
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Experience of producing, managing and delivering an operational budget, P+Ls and financial reports in conjunction with finance teams.
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Exceptional organisational and planning skills.
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Confidence in briefing contractors and suppliers.
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An excellent understanding of H&S, compliance and environmental legislation and codes of practice.
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A reasonable level of competency using Microsoft and Google Drive software, particularly Word, Outlook and Excel.
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Self-motivation in addition to a positive and ‘can-do’ attitude in order to achieve tasks efficiently and to deadlines.
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Great understanding and knowledge of the local event and venue industry.
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Availability to work late nights and weekends as and when required.
Contact Detail:
Broadwick Recruiting Team