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- Tasks: Lead operations for live events, ensuring seamless coordination and execution at Drumsheds.
- Company: Join Broadwick Live, a dynamic company redefining music and cultural experiences.
- Benefits: Full-time role with a passionate team and opportunities for growth in a vibrant environment.
- Why this job: Shape unforgettable experiences in a fast-paced, creative setting while leading a dedicated team.
- Qualifications: Proven leadership in large-scale venues, strong communication skills, and a passion for live music.
- Other info: Flexible hours with a focus on safety, excellence, and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Role: Head of Operations
Reports into: Director of Live Operations
Location: London
Contract Type: Full Time, Permanent, 42.5 hours per week
Who we are
Broadwick Live is a multifaceted international company with headquarters in London who create, develop, own and operate a diverse portfolio of venues, spaces, events and experiences. We believe in redefining spaces and how people experience music, art, culture and recreation by breaking down the traditional barriers. Our history and heritage is deeply rooted in music, building a portfolio of 20 global festivals before selling the portfolio in 2019 to focus on our growing portfolio of venues that includes Printworks, Drumsheds, Exhibition and Magazine in London, Depot in Manchester and Brooklyn Storehouse in New York. Collectively we strive to push boundaries and disrupt the cultural landscape by combining big thinking, bold ideas and commercial intelligence to produce spaces and experiences for discerning audiences in inspiring locations.
Our team
Broadwick Live are home to a passionate and dedicated team of event professionals who take immense pride in delivering world-class events in exceptional venues. Our goal is to create unforgettable experiences that leave a lasting impact on the thousands of guests we welcome. We are a close-knit team driven by excellence, working in a dynamic environment surrounded by like-minded, committed individuals.
What we’re looking for
We’re looking for an exceptional and highly organised Head of Operations to join the Broadwick Live team and play a critical leadership role in the delivery of our flagship venue, Drumsheds. Reporting directly to the Director of Live Operations, you will be the operational lead responsible for planning and delivering live events at scale, ensuring seamless coordination across internal departments, external promoters, and suppliers. You’ll oversee all aspects of show operations at Drumsheds from initial planning through to delivery and debrief acting as the strategic lead for end-to-end event execution. You’ll manage a growing operations team, take ownership of documentation and compliance, and drive a culture of safety, excellence, and continuous improvement across the venue. As a senior leader within the Live Operations team, you’ll play a key role in shaping the operational model of Drumsheds and influencing the experience of artists, guests, and teams alike.
You’ll need to have
- Significant experience in a senior operational leadership role at a large-scale venue or festival environment
- Deep understanding of UK licensing regulations and operational best practices for music and cultural events.
- Proven ability to lead multidisciplinary teams in high pressure, fast paced environments.
- Strong interpersonal and stakeholder management skills, particularly with promoters, local authorities, and emergency services.
- A passion for live music, combined with strong commercial and customer-service acumen.
- A calm, solutions focussed approach to crisis management, with the ability to make considered decisions in real time.
- Strong verbal and written communication skills; confident with internal briefings and external representation.
- High proficiency in GDrive, Excel, Google Docs, Slack, and event management tools.
- Flexibility to work evenings, weekends, and extended periods on site during shows.
Nice to have
- Familiarity with electronic music events and youth culture audiences.
- Experience managing documentation for licensed premises or outdoor events.
Head of Operations in City of London employer: Broadwick
Contact Detail:
Broadwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand what makes Broadwick Live tick and think about how your experience aligns with their mission. This will help you stand out and show that you’re genuinely interested in being part of the team.
✨Tip Number 3
Practice your pitch! Be ready to talk about your past experiences and how they relate to the Head of Operations role. Highlight your leadership skills and ability to manage teams under pressure – this is key for a fast-paced environment like Drumsheds.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Broadwick Live family. Let’s make some unforgettable experiences together!
We think you need these skills to ace Head of Operations in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Operations role. Highlight your experience in operational leadership, especially in large-scale venues or festivals. We want to see how your background aligns with our mission at Broadwick Live!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for live music and detail how your skills can contribute to the success of Drumsheds. We love hearing about your unique experiences and insights, so don’t hold back!
Showcase Your Communication Skills: Strong verbal and written communication skills are key for this role. Make sure your application reflects your ability to communicate effectively, whether it’s through clear language in your CV or a well-structured cover letter. We’re all about clarity and professionalism!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Broadwick Live!
How to prepare for a job interview at Broadwick
✨Know Your Venue Inside Out
Before the interview, make sure you research Drumsheds thoroughly. Understand its layout, past events, and any unique features that set it apart. This will not only show your genuine interest but also help you discuss how you can enhance operations there.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in high-pressure environments. Be ready to discuss specific challenges you've faced and how you navigated them. This will demonstrate your capability to manage a growing operations team effectively.
✨Understand Licensing Regulations
Brush up on UK licensing regulations relevant to live events. Being able to speak knowledgeably about compliance and operational best practices will impress the interviewers and show that you're prepared for the responsibilities of the role.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, especially when discussing your experience with stakeholders like promoters and local authorities. Strong communication skills are crucial for this role, so be sure to convey your ideas confidently during the interview.
