At a Glance
- Tasks: Deliver warm, attentive service and create memorable experiences for guests.
- Company: Join the vibrant Dear Jackie team at Broadwick Soho.
- Benefits: Earn up to £38,000 per year with great perks like 30 days holiday and health plans.
- Other info: Flexible roles with opportunities for growth and a supportive work environment.
- Why this job: Be part of a passionate team in a lively Soho hotel and restaurant.
- Qualifications: Experience in luxury dining, excellent communication, and a can-do attitude.
The predicted salary is between 38000 - 38000 £ per year.
We are looking for a Restaurant Waiter to join our Dear Jackie team @Broadwick Soho. The on target earning potential for this role is £38,000 per annum (£18.21 per hour) based on working 40 hours over 5 days a week - comprising a base salary of £13.58 per hour plus a qualified estimate of £9,676 per annum in gratuities and service charge. Please note this is a projected tronc and OTE.
What is in it for you?
- Inclusion in the Tronc scheme which includes Rooms and F&B service charge.
- 30 days holiday inclusive of bank holidays increasing with the length of service.
- Bravo Broadwick - our bespoke reward and recognition scheme to recognise birthdays, anniversaries and inspirational service.
- Pension scheme, season ticket travel loan, cycle-to-work scheme, Medicash health plan.
- Great food and drink during your shift.
- Designer outfits that represent our spirit and personality that are fresh and ready for your shift.
- Support from our Employee Assistance Programme, wellbeing initiatives and company discretionary sick pay scheme after 6 months length of service.
- Great incentives including refer a friend bonus (£1000 for chefs & £500 for all other roles) and friends & family discounts, and a Guest Experience after successful completion of probationary period.
Why You?
As part of a passionate and talented front of house team, you will be responsible for delivering warm, attentive, and knowledgeable service from the moment a guest is seated to the moment they leave, guiding them through our menus with genuine enthusiasm and expertise. You will build real connections with our guests, anticipate their needs before they are voiced, and create the kind of effortless, personal experience that keeps people coming back. We believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues. You will work with brilliant colleagues across the Hotel so that we are one team delivering a seamless and memorable guest experience.
What do we need from you?
- Experience in a similar role in a luxury bar or restaurant.
- Excellent verbal and written communication and ability to build rapport with people easily.
- A creative thinker with a can-do attitude and meticulous attention to detail.
- A confident, energetic, and passionate team player who thrives in a fast-paced environment.
- Strong organisational skills with the ability to juggle multiple tasks under pressure.
- Passion for delivering exceptional service and hospitality.
- Ability to work 40 hours over 5 days per week including some evenings and weekends on a rotated basis.
Why us?
We are bringing the spirit of Soho to life in a glorious hotel. Join us for the opportunity to be part of a like-minded community of individuals from various backgrounds, at an exciting hotel, restaurant and rooftop dining bar in the heart of Soho. We are enthusiastic, generous, respectful and committed to delivering exceptional and brilliant service to other colleagues and guests. We also enjoy and take immense pride in doing so. The way we treat others is how we would like to be treated ourselves and is at our core. We want our hotel to reflect Soho in all its glory. We praise diversity, inclusion and forward-thinking. If you love people and creating new memories for them through personalised service and diligence; we look forward to receiving your application - apply now.
If you are interested in collaborating with us, please click apply. Kindly note, we do not accept any applications directly. Broadwick Soho is committed to responding to every single application. However, due to the high volume of applications, please allow us two weeks to review and respond. All applicants must be eligible to work in the UK.
Waiter/Waitress employer: Broadwick Soho
At Broadwick Soho, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates diversity and inclusion. Our team members enjoy competitive earnings, generous holiday allowances, and a range of benefits including a bespoke reward scheme and health plans, all while working in the heart of Soho's dynamic atmosphere. Join us to be part of a passionate community dedicated to delivering outstanding service and creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress
✨Tip Number 1
Get to know the restaurant vibe! Before you apply, pop in for a coffee or a meal. This way, you can chat with staff and get a feel for the atmosphere. Plus, it shows your genuine interest when you mention your visit during the interview!
✨Tip Number 2
Network like a pro! Reach out to friends or acquaintances who might know someone at Broadwick Soho. A personal recommendation can go a long way in landing that interview. We love seeing familiar faces!
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how you’d handle tricky situations in a busy restaurant. Show us your problem-solving skills and passion for service – we want to see that spark!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in our minds and shows your enthusiasm for joining the team!
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and your passion for creating memorable experiences.
Tailor Your Experience:Make sure to highlight any relevant experience you have in luxury bars or restaurants. We’re looking for those who can deliver exceptional service, so share specific examples of how you've done this in the past!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured writing that’s easy to read. Avoid fluff and focus on what makes you a great fit for our team at Dear Jackie.
Apply Through Our Website:Remember, we only accept applications through our website. So, make sure to submit your application there to ensure it gets to us. We can’t wait to hear from you!
How to prepare for a job interview at Broadwick Soho
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu and any special dishes. Being able to discuss ingredients, preparation methods, and wine pairings will show your enthusiasm and expertise, which is crucial for a waiter or waitress role.
✨Showcase Your People Skills
Prepare to demonstrate your ability to connect with guests. Think of examples from your past experience where you’ve gone above and beyond to create a memorable dining experience. This will highlight your passion for exceptional service.
✨Dress to Impress
Since you'll be representing the restaurant's spirit and personality, make sure to dress smartly for the interview. A polished appearance reflects your professionalism and respect for the role you're applying for.
✨Prepare for Scenario Questions
Anticipate questions about how you would handle specific situations, like dealing with difficult customers or managing multiple tables. Practising your responses will help you feel more confident and ready to impress during the interview.
