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- Tasks: Ensure smooth operation of mechanical, electrical, and plumbing systems in a luxury hotel.
- Company: Join Broadwick Soho, a vibrant hotel embracing the spirit of Soho.
- Benefits: Enjoy 30 days holiday, health plans, and great food during shifts.
- Why this job: Be part of a passionate team delivering exceptional guest experiences in a dynamic environment.
- Qualifications: Previous experience as a shift engineer in luxury hotels is essential; NVQ Level 2 preferred.
- Other info: Flexible hours required; we value diversity and inclusion in our workplace.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a Maintenance Shift Engineer to join our Engineering team @ Broadwick Soho.
What is in it for you?
- Inclusion in the Tronc scheme which includes Rooms and F&B service charge
- 30 days holiday inclusive of bank holidays increasing with the length of service
- Bravo Broadwick our bespoke reward and recognition scheme to recognise birthdays, anniversaries and exceptional service
- Pension scheme, Medicash Health plans, season ticket travel loan, cycle-to-work scheme
- Great food and drink during your shift
- Support from our Employee Assistance Programme and wellbeing initiatives
- Great incentives including refer a friend bonus (£1000 for chefs & £500 for all other roles)
As a Shift Engineer at the Broadwick Soho, you will drive the idea of being a glorious hotel that embraces the spirit of Soho, alongside making our guests feel as comfortable as we do through our beliefs of being independent, embracing, generous and playfully exquisite.
In this vital role, you will be responsible for ensuring the smooth and efficient operation of all mechanical, electrical, and plumbing systems throughout the property. Working as part of the Engineering team, you will conduct routine inspections, respond promptly to guest and operational maintenance requests, and carry out preventive and corrective maintenance to uphold the hotel's exceptional standards. The ideal candidate will have a strong technical background, a proactive approach to problem-solving, and a commitment to delivering outstanding guest service in a fast-paced luxury environment.
You will work with brilliant colleagues across the Hotel so that we are one team delivering a seamless and memorable guest experience.
Your Role:
- Conduct daily inspections of plant rooms, guest areas, and back-of-house facilities to ensure all systems are operating effectively.
- Carry out preventive maintenance on mechanical, electrical, HVAC, and plumbing systems according to the hotel's maintenance schedule.
- Respond promptly to guest room and public area maintenance requests, ensuring minimal disruption and maintaining the highest service standards.
- Diagnose and repair faults in equipment and systems including lighting, air conditioning, water systems, elevators, and fire safety systems.
- Log all maintenance activities accurately in the shift handover and maintenance management system.
- Assist with contractor supervision and ensure that all work carried out by third parties complies with hotel standards and health & safety regulations.
- Ensure compliance with all statutory and company health & safety policies, including fire safety checks and equipment testing.
- Provide engineering support during special events, ensuring all technical setups are in place and functioning.
What do we need from you?
- Previous experience as a shift engineer in a luxury hotel environment is essential
- NVQ Level 2 Electrical, mechanical, HVAC or plumbing is preferable and not essential
- You work well under pressure, are a multi-tasker and prioritise effectively
- You always look for ways to improve things and you have plenty of initiative
- You are flexible to be able to work evenings and some weekends if necessary so we can deliver exceptional service to our guests
- You work well with a team who are passionate, creative and have exceptional attention to detail
We are bringing the spirit of Soho to life in a glorious hotel. Join us for the opportunity to be part of a like-minded community of individuals from various backgrounds, at an exciting hotel, restaurant and rooftop dining bar in the heart of Soho. We are enthusiastic, generous, respectful and committed to delivering exceptional and brilliant service to other colleagues and guests.
If you love people and creating new memories for them through personalised service and diligence; we look forward to receiving your application - apply now.
If you are interested in collaborating with us, please apply online or on our website: broadwicksoho.com/careers
Broadwick Soho is committed to responding to every single application. However, due to the high volume of applications, please bear with us for a few days. All applicants must be eligible to work in the UK.
Contact Detail:
Broadwick Soho Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Engineer
✨Tip Number 1
Familiarise yourself with the specific systems and equipment used in luxury hotels. Understanding HVAC, plumbing, and electrical systems will give you an edge during interviews, as you'll be able to discuss your experience and knowledge confidently.
✨Tip Number 2
Network with current or former employees of Broadwick Soho or similar establishments. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills during the interview. Think of specific examples where you've successfully diagnosed and repaired faults in a fast-paced environment, as this is crucial for the Shift Engineer role.
✨Tip Number 4
Show your enthusiasm for the hospitality industry and the unique spirit of Soho. Research the hotel's values and mission, and be ready to express how your personal values align with theirs during your conversation.
We think you need these skills to ace Shift Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Shift Engineer, particularly in luxury hotel environments. Emphasise your technical skills in mechanical, electrical, HVAC, and plumbing systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your commitment to delivering exceptional guest service. Mention specific examples of how you've successfully handled maintenance issues in the past.
Highlight Relevant Qualifications: If you have any qualifications like NVQ Level 2 in Electrical, Mechanical, HVAC, or Plumbing, make sure to include these prominently in your application. This will demonstrate your technical expertise.
Showcase Your Problem-Solving Skills: In your application, provide examples of how you've proactively solved problems in previous roles. This is crucial for a Shift Engineer, as you'll need to respond quickly to maintenance requests and ensure minimal disruption.
How to prepare for a job interview at Broadwick Soho
✨Showcase Your Technical Skills
As a Shift Engineer, it's crucial to demonstrate your technical expertise. Be prepared to discuss your experience with mechanical, electrical, HVAC, and plumbing systems. Highlight specific examples of how you've successfully diagnosed and repaired faults in previous roles.
✨Emphasise Problem-Solving Abilities
The role requires a proactive approach to problem-solving. During the interview, share instances where you've identified issues before they escalated and the steps you took to resolve them. This will show your potential employer that you're not just reactive but also forward-thinking.
✨Demonstrate Teamwork and Flexibility
Since you'll be working closely with other team members, it's important to convey your ability to collaborate effectively. Discuss experiences where you've worked as part of a team, especially in high-pressure situations, and your willingness to adapt to changing tasks or schedules.
✨Align with Company Values
Broadwick Soho values diversity, inclusion, and exceptional service. Research the company culture and be ready to explain how your personal values align with theirs. Share your passion for creating memorable guest experiences and how you embody their spirit of generosity and respect.
