At a Glance
- Tasks: Plan and manage unforgettable events, ensuring every detail aligns with client expectations.
- Company: Join Salt Hospitality Studio, a fresh and innovative hospitality brand in London.
- Benefits: Full-time role with opportunities for growth in a dynamic environment.
- Other info: Collaborate with creative teams and thrive in a fast-paced, exciting atmosphere.
- Why this job: Shape memorable experiences while building lasting relationships and maximising event value.
- Qualifications: Experience in event planning and strong client relationship management skills required.
Company: Salt Hospitality Studio
Role: Event Planner
Reports into: Event Planning Team
Location: London
Contract Type: Full Time, Permanent
Who Salt Hospitality are:
Salt Hospitality Studio is a new hospitality business, launched as a joint venture between Smart Group and Broadwick. Salt is the exclusive catering and hospitality partner across Broadwick's 12 London venues, including Magazine London, Troxy, Exhibition White City, Control Room A, OXO2, Banking Hall, Landing Forty Two, Drumsheds, Landing Canary Wharf, Broadwick Studio, 26 Leake Street and The Pelligon. Salt exists to do things differently: to move beyond the idea of "in-house catering" and build a hospitality brand in its own right, with its own team, kitchens, identity and standards, built around exceptional food, beverage and service.
What we’re looking for:
As Event Planner, you will take ownership of the client journey once an event has been confirmed, transforming initial briefs into exceptional, high-performing events from handover through to delivery. Acting as the primary client contact, you will bring every brief to life with flair and precision, curating memorable experiences while driving strong commercial outcomes, building lasting relationships and maximising revenue through thoughtful, strategic upselling. While Salt's Operations team leads delivery on the day, you remain the strategic lead for the client, guiding decisions, maintaining momentum, and ensuring every element aligns both creatively and commercially, from initial planning through to final delivery. This is a genuine opportunity for someone who thrives on ownership and relationship-building to help shape Salt's Planning function as the brand’s portfolio and team continue to grow, delivering events that are as profitable as they are unforgettable.
What you’ll be responsible for:
- Event Management
- Manage a portfolio of clients through the planning journey, acting as their dedicated point of contact from confirmation through to delivery.
- Act as the onsite client point of contact, resolving issues calmly and ensuring delivery matches the agreed brief.
- Work closely with Sales, Kitchen, Operations and Kitchens to ensure every event brief is executed with precision and flair.
- Create and embed systems and procedures that drive efficiency, clarity and high performance across every stage of the planning cycle.
- Monitor planning KPIs and client feedback, using insights to drive continuous improvement.
- Creative and Product Development
- Support in overseeing event design and styling, ensuring creative direction stays aligned with current trends and client aspirations.
- Support the Head Event Planner in maintaining and evolving stock of styling and eventware, carrying out regular audits and submitting replenishment requests.
- Contribute to tastings, pitch presentations, photoshoots and social content that support Salt's brand positioning.
- Cross-Functional Collaboration
- Partner with the Sales team to support proposals for high-value or creative catering briefs.
- Drive post-confirmation upselling, introducing clients to enhanced catering options, premium products and experiential add-ons that maximise event value.
- Promote and coordinate upselling of third-party services, such as floristry, furniture hire and entertainment, through Salt's trusted partner network.
- Ensure a seamless handover between Sales and Planning, keeping clients fully informed and confident at every step.
You’ll need to have:
- Proven experience planning and managing events within a fast-paced events, venue, catering or hospitality environment.
- Experience managing the client journey from confirmed booking through to event delivery, acting as the primary point of contact throughout.
- Strong client relationship management skills, with the confidence to advise, influence and guide clients while managing expectations.
- Excellent organisational skills and attention to detail, with the ability to manage multiple events, clients and competing priorities at the same time.
- A strong commercial mindset, with experience identifying upselling opportunities and maximising event value while keeping the client experience front of mind.
- The ability to work collaboratively across Sales, Operations and Kitchen teams to turn event briefs into clear, deliverable plans.
- Strong communication skills and the confidence to work with a wide range of clients, suppliers and internal stakeholders.
- A proactive, solutions-focused approach, with the ability to remain calm and make sound decisions in a live event environment.
- A good understanding of food, beverage and hospitality and how these elements come together to create an exceptional guest experience.
Nice to haves:
- Experience working within a premium catering, hospitality or venue environment.
- Experience planning a varied mix of events, from corporate events and dinners to brand activations and larger-scale experiences.
- Experience using event planning, CRM or project management systems.
- A strong interest in food, beverage and wider hospitality trends.
Event Planner in London employer: Broadwick Live
Salt Hospitality Studio is an innovative employer that champions a unique approach to hospitality, offering Event Planners the chance to thrive in a dynamic and creative environment. With a focus on exceptional food, beverage, and service, employees benefit from a collaborative work culture that encourages ownership and relationship-building, alongside opportunities for professional growth as the brand expands across London's premier venues. Located in the vibrant city of London, Salt provides a stimulating backdrop for those looking to make a meaningful impact in the events industry.
StudySmarter Expert Advice🤫
We think this is how you could land Event Planner in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Broadwick Live. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Broadwick Live
Don't be shy about reaching out to Broadwick Live directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Event Planner in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Broadwick Live and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Broadwick Live
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
