Sales and Events Manager in London

Role: Sales and Events Manager

Reports into: Senior Sales and Event Manager

Location: Landing Canary Wharf, London

Contract Type: Full Time, Permanent (42.5 hours per week)

Who we are:

Broadwick is a multifaceted international company with headquarters in London who create, develop, own and operate a diverse portfolio of spaces, events and experiences. We believe in redefining spaces and how people experience music, art, culture and recreation by breaking down the traditional barriers. Our history and heritage is deeply rooted in music, building a portfolio of 20 global festivals before selling the portfolio in 2019 to focus on our growing portfolio of venues that includes Printworks London, Depot Mayfield Manchester, Exhibition White City, Landing Forty Two and Magazine London. Collectively we strive to push boundaries and disrupt the cultural landscape by combining big thinking, bold ideas and commercial intelligence to produce spaces and experiences for discerning audiences in inspiring locations.

About Landing Canary Wharf

Landing Canary Wharf is the second venue in Broadwick’s Landing Collection, following the firmly established success of Landing Forty Two in the City of London. The venue combines architectural elegance, refined hospitality, and state-of-the-art AV technology, with a private waterside terrace boasting panoramic views across Eden Dock. With capacity for up to 450 guests, Landing Canary Wharf has been purpose-built to host a wide range of events, from leadership summits and conferences to brand launches, receptions, and private dinners.

What we’re looking for:

We’re looking for a talented Sales and Event Manager to deliver and execute our sales strategy in collaboration with the Head of Space and Senior Sales and Events Manager at Landing Canary Wharf. This person will lead on the day-to-day handling and conversion of incoming enquiries while executing sales strategies for growth across their spaces. They will be accountable for the sales performance targets and KPI’s for their spaces.

What you’ll be responsible for:

• Sales
  • Successfully delivering the sales strategies with the support of the sales team including:
  • diary management
  • identifying new events, opportunities, and markets
  • data recording via CRM software
  • business development and proactive sales
  • relationship management
• Marketing initiatives
  • Ensuring all sales targets are achieved and KPIs are constantly monitored based on metrics adopted across the business.
  • Ensuring the highest standards of sales operations for the space are met.
  • Working with the line manager and Spaces & Stories to deliver proactive sales strategies and tactics that best support the long and short term sales performance of the space.
  • Confidently negotiate contracts in order to meet conversion KPI’s.
  • Carrying out site visits with clients at every opportunity, accurately explaining the space and options for various events, identifying upselling opportunities, including our suppliers, as well as logistics relating to install and derig.
• Marketing
  • Working with the line manager, central Marketing team and other space leaders to deliver data and evidence based marketing strategies across the space.
  • Ensuring marketing strategies are delivered and targets and that KPIs are constantly monitored based on metrics adopted across the business.
  • Ensuring the highest standard of marketing operations.
  • Ensuring you act as brand guardian and grow the brands across your space as agreed with the brand team.
• Finance
  • Ensuring compliance with Broadwick group policies, procedures and metrics across the space.
  • Raising event invoices when required, pre and post event, including chasing late invoices/debt management.
  • Working alongside the operations team to ensure all events are fully reconciled within 2 weeks post event.
  • Providing reports to the line manager when required.
  • Educating your team in sales when required, ensuring they fully understand the expected standards and their role in delivering them.
• Operations
  • Working with the operations team to ensure compliance with Broadwick group policies, procedures and metrics across the spaces.
• Team
  • Communicating your training needs and actively participating in your own development in line with the line manager’s expectations.
  • Creating a work environment that aligns with Broadwick values and principles.
• Other
  • Carrying out ad hoc duties when required.

You’ll need to have:

• A proven track record of delivering on sales targets and KPI’s for complex, multifaceted venues.
• At least 2 years of experience working within an event venue sales team or similar.
• Can demonstrate commerciality through experience of selling profitably, sales negotiations, maximising sales, achieving targets and writing sales strategies.
• Demonstrable knowledge of the local venue market and key venue finding agents.
• Ability to work with clients on all levels and with all areas of the business.
• With a specific ability to stay calm and focused under pressure.
• Strong understanding of how to intelligently collaborate with marketing, brand and venue leaders to deliver evidence based marketing strategies.
• Ability to successfully manage multiple venue projects simultaneously through effective prioritisation and multi-tasking.
• Exceptional commercial acumen demonstrated through the alignment of business mission, strategies and objectives.
• An open, honest communication style.
• Endless positivity, and a proactive approach to your work.
• Excellent communication skills - you need to be great at communication to a wide range of people.
• Proficient in the use of Mac computers, G-Suite and Microsoft Office packages.

Nice to have:

• Proficient in the use of Salesforce, Hubspot or other similar CRM software.
• Proficient in the use of Event Works or other similar diary management software.