At a Glance
- Tasks: Assist patients and manage queries in a busy GP practice environment.
- Company: Friendly and high-achieving GP Practice with a supportive team.
- Benefits: Full training provided, flexible hours, and a chance to make a difference.
- Other info: Opportunity for career growth in a fast-paced, rewarding environment.
- Why this job: Join a dynamic team and develop essential skills in healthcare.
- Qualifications: No prior experience needed; good communication and IT skills are a plus.
The predicted salary is between 23970 - 26483 £ per year.
We have a vacancy, either full time or part time, ideally working over 5 days, hours to be agreed. After training the shifts will be the afternoon shift working until 6.30pm. You may also be required to provide cover for sickness and holidays at short notice.
Our busy, well organised reception team are looking for a new member. Previous experience not essential as full training will be given. A knowledge of Emis Web would be a great advantage and the ideal candidate should have IT skills, possess good communication, accuracy to detail and confidentiality essential at all times. The position can be very demanding and fast moving so an ability to learn new skills quickly and easily and to prioritise workload are essential skills. The applicants will be based in reception dealing with patients and their queries.
We are a high achieving very friendly GP Practice. The Partners are supported by 2 salaried GPs, 4 highly skilled and experienced Nurse Practitioners, 5 Practice Nurses, and 2 HCA's. We are also a training practice for trainee doctors.
Job Responsibilities:
- Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
- Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
- The post holder is responsible for promoting and safeguarding the welfare of a child or adult he/she is responsible for or comes into contact with.
Person Specification:
Experience:
- Experience of working in a public reception environment.
- Experience of dealing with the public/patient both face to face and on the telephone.
- Experience of using a clinical computerised database system.
- Experience of Microsoft office software.
- Experience of working in a GP practice or primary care.
Knowledge and Skills:
- Excellent keyboard and computer skills.
Qualities and Attributes:
- An understanding, acceptance and adherence to the need for strict confidentiality.
- Ability to use own judgement, resourcefulness and common sense.
- Ability to work without direct supervision and determine own workload priorities.
- Ability to build and maintain effective working relationships with all members of the practice team.
- Ability to communicate well and have a pleasant and articulate manner.
- Able to work under pressure.
- Able to work in a changing environment.
- Able to use own initiative.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Medical Receptionist employer: Broadway Medical Centre
Join our friendly and high-achieving GP Practice as a Medical Receptionist, where you'll be part of a supportive team dedicated to providing excellent patient care. We offer comprehensive training, opportunities for personal growth, and a dynamic work environment that values communication and teamwork. Located in a welcoming community, we pride ourselves on fostering a culture of respect and collaboration, making it an ideal place for those seeking meaningful employment in healthcare.
