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- Tasks: Join us as an Office Sales and Front Desk Agent, handling sales and administrative tasks.
- Company: Portway Mot Centre is a friendly, small repair and MOT station in Andover.
- Benefits: Enjoy competitive salary, company pension, free on-site parking, and referral programmes.
- Why this job: Be part of a dynamic team, enhance your skills, and contribute to our community.
- Qualifications: GCSE or equivalent preferred; 3 years customer service and 1 year in motor vehicle trade required.
- Other info: This role offers a chance to grow in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Andover MOT and Servicing Limited is hiring an Office Sales and Front Desk Agent.
Location: Andover
Type: Full-Time
Company Description:
Portway Mot Centre is a small but perfectly formed repair, service & MOT station. We take pride in caring for all makes & models of vehicles, including cars, motorcycles, scooters, motorhomes, horseboxes, and garden machinery.
Job Summary:
You will play a crucial role in ensuring the smooth operation of our administrative processes. You will be responsible for handling a variety of clerical tasks to support our daily operations and maintain efficient office procedures.
Duties:
- Sales and up-sales of MOT work and repairs.
- Perform general administrative tasks such as data entry, filing, and document management.
- Coordinate with the team to schedule appointments and maintain calendars.
- Assist in organising and maintaining paper and electronic files.
- Handle incoming calls and emails with professionalism and excellent phone etiquette.
- Support the team with any necessary administrative tasks to facilitate efficient workflow.
This role is varied and the duties above are only part of what is required.
Skills:
- Proven experience in an administrative role with strong organisational skills.
- Excellent communication skills and professional phone etiquette.
- Strong attention to detail with the ability to multitask effectively.
- Ability to Sell - vital role within our business.
- Ability to work independently as well as part of a team.
If you are a dedicated individual with a passion for administrative work and wish to contribute to the seamless operation of Portway Mot Centre, we welcome you to apply for the Office Administrator position.
In return, we offer a very competitive salary, which is offered subject to experience.
Job Type: Full-time
Company pension
Free Parking
On-site parking
Referral programme
Education: GCSE or equivalent (preferred)
Experience: Customer service: 3 years (required), Motor Vehicle trade: 1 year (required)
Language: English (required)
Licence/Certification: Driving Licence (preferred)
Work authorisation: United Kingdom (required)
Work Location: In person
Office Sales and Front Desk Agent employer: Broadway Garage Andover
Contact Detail:
Broadway Garage Andover Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Sales and Front Desk Agent
✨Tip Number 1
Familiarise yourself with the automotive industry, especially the services offered by Portway Mot Centre. Understanding the basics of MOTs and vehicle servicing will help you engage more effectively with customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your communication skills, particularly phone etiquette. Since you'll be handling incoming calls and emails, being able to convey information clearly and professionally is crucial. Consider role-playing scenarios with a friend to build confidence.
✨Tip Number 3
Showcase your sales abilities by preparing examples of how you've successfully upsold products or services in previous roles. This will highlight your capability to contribute to the business's growth and align with the job's requirements.
✨Tip Number 4
Network within the local automotive community. Attend events or join online forums related to vehicle servicing and repairs. Building connections can provide insights into the industry and may even lead to referrals for the position.
We think you need these skills to ace Office Sales and Front Desk Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative roles, customer service, and sales. Emphasise skills like organisation, communication, and attention to detail that are crucial for the Office Sales and Front Desk Agent position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for administrative work and your ability to contribute to the team at Portway Mot Centre. Mention specific examples of how you've successfully handled similar tasks in previous roles.
Highlight Relevant Experience: In your application, clearly outline your experience in customer service and any familiarity with the motor vehicle trade. This will demonstrate your suitability for the role and your understanding of the industry.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for this role.
How to prepare for a job interview at Broadway Garage Andover
✨Showcase Your Sales Skills
Since the role involves sales and upselling, be prepared to discuss your previous sales experiences. Share specific examples of how you've successfully sold products or services in the past, and highlight any techniques that worked well for you.
✨Demonstrate Organisational Abilities
The job requires strong organisational skills. During the interview, mention any systems or methods you use to stay organised, such as digital tools or filing systems. You could also provide examples of how you've managed multiple tasks effectively in a previous role.
✨Exhibit Professional Communication
Excellent communication is key for this position. Practice your phone etiquette and ensure you can articulate your thoughts clearly. Consider role-playing common scenarios, like handling customer inquiries or scheduling appointments, to demonstrate your professionalism.
✨Prepare for Teamwork Questions
As the role involves working both independently and as part of a team, be ready to discuss your experiences in both settings. Think of examples where you contributed to a team project or took the initiative on your own, and how those experiences shaped your work ethic.
