At a Glance
- Tasks: Join our team to manage pensions and support clients with their queries.
- Company: Broadstone, a top-rated pensions consultancy with a supportive culture.
- Benefits: Competitive salary, hybrid work options, wellness programmes, and generous holiday allowance.
- Other info: Inclusive environment with opportunities for professional development and social events.
- Why this job: Be part of an award-winning team making a real difference in people's financial futures.
- Qualifications: A Level education or equivalent, with experience in pensions administration.
The predicted salary is between 30000 - 40000 £ per year.
Looking for the next step in your career? Broadstone are growing and need experienced Pensions Administrators to help support the journey!
Location: Sheffield
Who are we? Broadstone is a thriving consultancy offering a wide range of services in pensions, investments, and employee benefits. Established in 1989, the business has grown from a small team to a workforce of around 850, brought together by a desire to provide a personal, expert service to all who put their faith in us. Our values are at the heart of everything we do and drive us forward every day. We strive to attract, develop, and retain high quality talent to work together to provide the best possible client outcomes. Our team feel empowered to share ideas to continuously improve our business. Broadstone promote an inclusive working environment and recruitment process, valuing diversity, equity and inclusion based on age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.
The role: You will join a large and growing organisation, working in a friendly, supportive environment where you will quickly become an integral and valuable part of our Pensions Administration team; a team that really value the quality of work they do for our clients. Broadstone invest in our people to ensure that they have the time and systems to do a proper, fulfilling job.
Key responsibilities:
- Completing calculations in relation to member benefit entitlements
- Responding to queries from various stakeholders
- Preparing and collating information as requested
You:
- Educated to A Level standard or equivalent
- Previous experience carrying out a similar role with a third‑party administrator or in‑house occupational pension scheme
- Experience working with DB Pension Schemes
- Proven ability to deliver an exceptional customer experience
- Excellent written and verbal communication skills
- Numeracy skills and strong attention to detail
- Solutions driven individuals with a focus on continuous improvement
- Studying towards or completed relevant professional qualifications is desirable
Benefits:
- Competitive salary and discretionary annual bonus
- 25 days holiday plus bank holidays (with option of buying more)
- Work‑Life balance. Hybrid work options, family friendly policies and a comprehensive wellness program
- Group Life Assurance
- Income Protection
- Fully supported study programme, including membership of the Pensions Management Institute (PMI), exam fees and exam leave
- Additional optional benefits (including holiday purchase, carbon offsetting and tech discounts)
- Social events
- Volunteering opportunities
To submit your CV for our Pensions Administrator opportunity, please press ‘Apply’ now.
If you are interested in this opportunity and wish to have a confidential conversation about the scope and expectations, please contact ewan.wood@broadstone.co.uk.
Broadstone reserves the right to close our vacancies early and will endeavour to respond to all applicants. However, if for any reason you have not heard back within 28 days of applying, please assume that you have been unsuccessful on this occasion.
Pensions Administrator employer: Broadstone
Broadstone is an excellent employer for those seeking to kickstart their careers in pensions administration, offering a supportive and inclusive work culture in Sheffield. With a commitment to employee development and a focus on personal growth, staff are encouraged to share ideas and contribute to the company's success, all while enjoying competitive salaries and a collaborative environment that values diversity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Pensions Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions industry, especially those who work at Broadstone. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of DB Pension Schemes and the latest trends in pensions administration. We want you to shine and show that you're not just a candidate, but the right fit for our team!
✨Tip Number 3
Showcase your customer service skills during interviews. At Broadstone, we pride ourselves on delivering exceptional client experiences, so be ready to share examples of how you've gone above and beyond in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our amazing team at Broadstone.
We think you need these skills to ace Pensions Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Pensions Administrator role. Highlight your relevant experience with DB Pension Schemes and any customer service achievements. We want to see how you can bring your skills to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about pensions and how your background makes you a great fit for Broadstone. Let us know what excites you about joining our award-winning team.
Showcase Your Attention to Detail:As a Pensions Administrator, attention to detail is key. In your application, include examples of how you've successfully managed complex calculations or resolved queries. We love seeing candidates who are solutions-driven!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our fantastic team at Broadstone!
How to prepare for a job interview at Broadstone
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of DB Pension Schemes and member benefit entitlements. Being able to discuss specific calculations or recent changes in pension regulations will show that you're not just familiar with the basics, but that you’re genuinely passionate about the field.
✨Showcase Your Customer Service Skills
Since delivering an exceptional customer experience is key for Broadstone, prepare examples from your past roles where you’ve gone above and beyond for clients. Think about how you handled difficult queries or improved processes to enhance client satisfaction.
✨Demonstrate Attention to Detail
Pensions administration requires a keen eye for detail. During the interview, highlight instances where your attention to detail made a significant difference in your work. You could even bring along a sample of your work (if appropriate) to showcase your meticulousness.
✨Embrace Continuous Improvement
Broadstone values solutions-driven individuals who focus on continuous improvement. Be ready to discuss how you've identified areas for improvement in previous roles and what steps you took to implement changes. This will align perfectly with their ethos of empowering employees to share ideas.
