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- Tasks: Join our team to manage member benefit calculations and respond to queries.
- Company: Broadstone, a top-rated pensions consultancy with a supportive culture.
- Benefits: Competitive salary, 25 days holiday, hybrid work options, and wellness programmes.
- Why this job: Be part of an award-winning team making a real difference in pensions administration.
- Qualifications: A Level education, experience in pensions, and strong communication skills.
- Other info: Inclusive environment with opportunities for professional development and social events.
The predicted salary is between 30000 - 40000 £ per year.
Looking for the next step in your career? Broadstone are growing and need experienced Pensions Administrators to help support the journey!
Location: Sheffield
Who are we? Broadstone is a thriving consultancy offering a wide range of services in pensions, investments, and employee benefits. Established in 1989, the business has grown from a small team to a workforce of around 850, brought together by a desire to provide a personal, expert service to all who put their faith in us. Our values are at the heart of everything we do and drive us forward every day. We strive to attract, develop, and retain high quality talent to work together to provide the best possible client outcomes. Our team feel empowered to share ideas to continuously improve our business. The impressive results of both client and staff surveys are a source of great pride. Broadstone promote an inclusive working environment and recruitment process, valuing diversity, equity and inclusion based on age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation. Please let us know if you require reasonable adjustments.
The role: You will join a large and growing organisation, working in a friendly, supportive environment where you will quickly become an integral and valuable part of our Pensions Administration team; a team that really value the quality of work they do for our clients. Broadstone invest in our people to ensure that they have the time and systems to do a proper, fulfilling job and this has been recognised in our client and employee satisfaction scores as well as industry awards.
Key responsibilities:- Completing calculations in relation to member benefit entitlements
- Responding to queries from various stakeholders
- Preparing and collating information as requested
- Educated to A Level standard or equivalent
- Previous experience carrying out a similar role with a third‑party administrator or in‑house occupational pension scheme
- Experience working with DB Pension Schemes
- Proven ability to deliver an exceptional customer experience
- Excellent written and verbal communication skills
- Numeracy skills and strong attention to detail
- Solutions driven individuals with a focus on continuous improvement
- Studying towards or completed relevant professional qualifications is desirable
- Competitive salary and discretionary annual bonus
- 25 days holiday plus bank holidays (with option of buying more)
- Work‑Life balance. Hybrid work options, family friendly policies and a comprehensive wellness program
- Group Life Assurance
- Income Protection
- Fully supported study programme, including membership of the Pensions Management Institute (PMI), exam fees and exam leave
- Additional optional benefits (including holiday purchase, carbon offsetting and tech discounts)
- Social events
- Volunteering opportunities
To submit your CV for our Pensions Administrator opportunity, please press ‘Apply’ now. If you are interested in this opportunity and wish to have a confidential conversation about the scope and expectations, please contact ewan.wood@broadstone.co.uk. Broadstone reserves the right to close our vacancies early and will endeavour to respond to all applicants. However, if for any reason you have not heard back within 28 days of applying, please assume that you have been unsuccessful on this occasion.
Pensions Administrator in Manchester employer: Broadstone
Contact Detail:
Broadstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Administrator in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions industry and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a role at Broadstone or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching Broadstone's values and recent achievements. Show us that you’re not just another candidate, but someone who genuinely aligns with our mission and is excited about contributing to our award-winning team.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to customer experience and problem-solving. We want to see how you handle real-life scenarios, so think of examples from your past roles that highlight your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind as we make our decisions.
We think you need these skills to ace Pensions Administrator in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Pensions Administrator role. Highlight your relevant experience with DB Pension Schemes and any customer service achievements. We want to see how you can bring your skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about pensions and how your background makes you a great fit for Broadstone. Let us know what excites you about joining our award-winning team.
Showcase Your Attention to Detail: As a Pensions Administrator, attention to detail is key. In your application, include examples of how you've successfully managed complex calculations or resolved queries. We love seeing candidates who are solutions-driven!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves. Don’t miss out on this opportunity!
How to prepare for a job interview at Broadstone
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of DB Pension Schemes and the specific calculations related to member benefit entitlements. Being able to discuss these topics confidently will show that you're not just familiar with the role, but genuinely passionate about it.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer experiences in previous roles. Broadstone values a personal touch, so be ready to share stories that highlight your communication skills and ability to resolve queries effectively.
✨Emphasise Continuous Improvement
Think about times when you've contributed to process improvements or suggested new ideas in your past roles. Broadstone is all about empowering their team to share ideas, so demonstrating your solutions-driven mindset will resonate well with them.
✨Ask Thoughtful Questions
Prepare some insightful questions about Broadstone's approach to employee development and their inclusive working environment. This shows that you're not only interested in the role but also in how you can grow within the company and contribute to its values.