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- Tasks: Support sourcing teams and ensure excellent service for members in a dynamic environment.
- Company: Join a global healthcare company based in Central London, making a real impact.
- Benefits: Enjoy competitive salary, bonuses, hybrid working, and great corporate perks.
- Why this job: Be at the heart of member engagement, driving value and enhancing processes through technology.
- Qualifications: Bachelor's degree in Finance or Economics; key account management experience preferred.
- Other info: Opportunity to work with senior leadership and improve operational efficiency.
The predicted salary is between 36000 - 60000 £ per year.
My client, a global healthcare company based in Central London, is looking to recruit an Account Associate - Member Engagement. You will be playing an important part in providing insight and direction to our sourcing teams, who can then work across the global supply base to secure the right products at the right price. Member Engagement is a team of 6 associates but you will be sitting right at the heart of the action. As an Account Associate, you will primarily be working to support the business with an objective of maximising the value the company can deliver.
Key responsibilities:
- Working alongside the Senior Account Manager to ensure that the company's day-to-day operational requirements are met and information is made available to our Member to ensure that the business receives excellent service;
- Ensure that day to day sourcing requests are resolved on a timely basis, acting as a bridge between the JV sourcing teams and the parent teams, enabling speed of decision making and accurate execution.
- Review reporting on a monthly basis to ensure that the parent company is achieving its objective of lowest cost in procurement. Following the review of these documents, actions should be put in place to ensure their speedy resolution;
- Working with the Senior Account Manager to ensure that the company formulary is maintained and driving the right purchasing decisions in the Members. This will involve liaising with the Sourcing teams to ensure that the system of record (ARK) reflects the accurate position as this drives the production of the formulary.
- Maintain a high level of Member satisfaction by collaborating with various teams within the business to ensure that enquiries, questions, and concerns are dealt with promptly.
- Investigation and review of the service level issues for the business, particularly those items purchased via the JV partner.
- Support in the preparation of monthly performance results to be fed into a monthly report for senior leadership.
- Seek opportunities to improve and enhance processes through technology that reduce effort and support Sourcing, the Member or the customer in generating more immediate value. This may include undertaking testing work and the rollout of any system changes so that they are fit for purpose for our Members.
Key skills:
- Bachelor's degree, preferably in Finance, Economics or equivalent.
- Key account management experience.
- Highly motivated self-starter: ability to initiate and manage work with a sense of urgency.
- Ability to perform in a fast-paced, results-driven environment that is constantly changing.
- Ability to build and maintain long-term relationships.
- Strong analytical and problem-solving skills.
- Excellent communication skills and able to work with all levels of management and internal/external customers to get results quickly - able to communicate complex data to stakeholders in a simplified and action-oriented manner.
- Knowledge and usage of statistical and data manipulation packages is desirable e.g. Alteryx, Tableau, Excel.
Account Associate employer: Broadstone Resourcing
Contact Detail:
Broadstone Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Associate
✨Tip Number 1
Familiarise yourself with the healthcare industry and the specific challenges it faces. Understanding the nuances of member engagement and procurement processes will help you stand out during discussions.
✨Tip Number 2
Network with professionals in the healthcare sector, especially those involved in account management or sourcing. Attend relevant events or webinars to make connections that could lead to valuable insights or referrals.
✨Tip Number 3
Brush up on your analytical skills, particularly with tools like Excel, Tableau, or Alteryx. Being able to demonstrate your proficiency in data manipulation can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you've successfully managed relationships in previous roles. Be ready to share specific examples of how you've resolved issues or improved processes, as this aligns closely with the responsibilities of the Account Associate role.
We think you need these skills to ace Account Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Account Associate role. Emphasise your key account management experience, analytical skills, and any familiarity with data manipulation tools like Excel or Tableau.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and how your background fits the company's needs. Mention specific examples of how you've successfully managed accounts or improved processes in previous roles.
Highlight Communication Skills: Since excellent communication is crucial for this position, provide examples in your application that demonstrate your ability to convey complex information clearly and effectively to various stakeholders.
Showcase Problem-Solving Abilities: In your application, include instances where you've successfully identified issues and implemented solutions. This will illustrate your strong analytical and problem-solving skills, which are essential for the Account Associate role.
How to prepare for a job interview at Broadstone Resourcing
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Account Associate. Familiarise yourself with key tasks such as supporting sourcing teams and maintaining member satisfaction. This will help you demonstrate your knowledge during the interview.
✨Showcase Analytical Skills
Since strong analytical and problem-solving skills are crucial for this role, prepare examples from your past experiences where you've successfully used these skills. Be ready to discuss how you can apply them in a fast-paced environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle day-to-day operational challenges. Think about how you would resolve sourcing requests or improve processes through technology, and be prepared to share your thought process.
✨Highlight Communication Skills
Excellent communication is key for this position. Prepare to discuss how you've effectively communicated complex data to various stakeholders in the past. Use specific examples to illustrate your ability to simplify information for better understanding.
