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- Tasks: Join our team to manage pensions and ensure members receive their benefits accurately.
- Company: Broadstone, a top-rated pensions consultancy with a focus on personal service.
- Benefits: Competitive salary, hybrid work options, wellness programmes, and generous holiday allowance.
- Why this job: Be part of a winning team and make a real difference in people's financial futures.
- Qualifications: A Levels or equivalent, experience in pensions, and strong communication skills.
- Other info: Inclusive culture with opportunities for professional development and community engagement.
The predicted salary is between 30000 - 40000 £ per year.
Looking for the next step in your career? Voted Best Pensions Administrator in the Country for the 4th year in a row, and Administration provider of the year 2025, Broadstone are growing and need experienced Pensions Administrators to help support the journey!
Location: Redditch
Who are we? Broadstone is a thriving consultancy offering a wide range of services in pensions, investments, and employee benefits. Established in 1989, the business has grown from a small team to a workforce of around 850, brought together by a desire to provide a personal, expert service to all who put their faith in us. We take pride in assisting small and medium sized pension schemes who lack the time or resources to address increasingly challenging issues themselves. Our values are at the heart of everything we do and drive us forward every day. We strive to attract, develop, and retain high quality talent to work together to provide the best possible client outcomes. Our team feel empowered to share ideas to continuously improve our business. The impressive results of both client and staff surveys are a source of great pride. Broadstone promote an inclusive working environment and recruitment process, valuing diversity, equity and inclusion based on age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation. Please let us know if you require reasonable adjustments. We operate out of 13 regional hubs stretching from London to Glasgow.
Pensions Administrator – The role: Due to continued growth, Broadstone have an exciting opportunity for an experienced Pensions Administrator to join the De-risking and Endgame Solutions (DES) team. The DES Team carries out a range of functions, such as helping schemes ready themselves for buyout to supporting schemes with insolvent employers through the PPF assessment period. A fundamental goal for the team is to provide exceptional service whilst ensuring members of these schemes are paid correct benefits and achieve the best possible outcome, whether that is buyout with an insurance company or transfer to the PPF.
Pensions Administrator – Key responsibilities:
- Completing calculations in relation to member benefit entitlements
- Responding to queries from various stakeholders
- Preparing and collating information as requested
Pensions Administrator – You:
- Educated to A Level standard or equivalent
- Previous experience carrying out a similar role with a third‑party administrator or in‑house occupational pension scheme
- Experience working with DB Pension Schemes
- Proven ability to deliver an exceptional customer experience
- Excellent written and verbal communication skills
- Numeracy skills and strong attention to detail
- Solutions driven individuals with a focus on continuous improvement
- Studying towards or completed relevant professional qualifications is desirable
Pensions Administrator – Benefits:
- Competitive salary and discretionary annual bonus
- 25 days holiday plus bank holidays (with option of buying more)
- Work‑Life balance. Hybrid work options, family friendly policies and a comprehensive wellness program
- Generous pension scheme
- Group Life Assurance
- Income Protection
- Fully supported study programme, including membership of the Pensions Management Institute (PMI), exam fees and exam leave
- Health cash plan (Level 1)
- Additional optional benefits (including holiday purchase, carbon offsetting and tech discounts)
- Social events
- Volunteering opportunities
To submit your CV for our Pensions Administrator opportunity, please press ‘Apply’ now. If you are interested in this opportunity and wish to have a confidential conversation about the scope and expectations, please contact ewan.wood@broadstone.co.uk. Broadstone reserves the right to close our vacancies early and will endeavour to respond to all applicants. However, if for any reason you have not heard back within 28 days of applying, please assume that you have been unsuccessful on this occasion.
Pensions Administrator in Redditch employer: Broadstone Corporate Benefits Limited
Contact Detail:
Broadstone Corporate Benefits Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Administrator in Redditch
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions industry and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a role at Broadstone or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of DB Pension Schemes and the latest trends in the industry. Show us that you're not just a candidate, but someone who's genuinely passionate about making a difference in the pensions world.
✨Tip Number 3
Don’t forget to showcase your customer service skills! In your conversations with potential employers, highlight how you've gone above and beyond to deliver exceptional service in previous roles. We love candidates who put clients first!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you're serious about joining the Broadstone team and ready to contribute to our mission.
We think you need these skills to ace Pensions Administrator in Redditch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Pensions Administrator role. Highlight your experience with DB Pension Schemes and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about pensions and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since excellent written communication is key for this role, make sure your application is clear and free of errors. We appreciate attention to detail, so take the time to proofread before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Broadstone Corporate Benefits Limited
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of defined benefit pension schemes and the specific responsibilities of a Pensions Administrator. Familiarise yourself with common calculations and queries that might come up during the interview, as this will show your expertise and confidence in the field.
✨Showcase Your Customer Service Skills
Since delivering an exceptional customer experience is key for Broadstone, prepare examples from your past roles where you successfully handled client queries or resolved issues. This will demonstrate your ability to provide top-notch service and align with their values.
✨Prepare Questions That Matter
Think of insightful questions to ask about the De-risking and Endgame Solutions team and how they measure success. This not only shows your interest in the role but also helps you understand if the company culture aligns with your career goals.
✨Highlight Your Continuous Improvement Mindset
Broadstone values individuals who are solutions-driven and focused on continuous improvement. Be ready to discuss any initiatives you've taken in previous roles to enhance processes or improve service delivery, showcasing your proactive approach.