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- Tasks: Provide friendly information services at the Tourist Information Centre.
- Company: Join the Broads Authority, dedicated to preserving and promoting the beautiful Broads.
- Benefits: Enjoy a flexible work schedule with opportunities for job sharing.
- Why this job: Engage with diverse visitors while sharing your passion for wildlife and the Broads.
- Qualifications: Good knowledge of the Broads and excellent interpersonal and IT skills required.
- Other info: Fixed term contract from March 24 to November 7, 2025; applications close on February 27.
The predicted salary is between 24790 - 25183 £ per year.
Visitor Services Officer
£24,790 to £25,183 pro rata per annum
Grade B
Fixed term contract 24 March to 7 November 2025
24 hours per week working Wednesday, Thursday and Friday
The purpose of this role is to provide a flexible and comprehensive information service at the Broads Authority’s Tourist Information Centre at Hoveton.
The successful candidate will need good knowledge of the Broads and its wildlife. Excellent interpersonal skills are essential to communicate verbally with a wide range of people in a warm and friendly manner. IT skills are required to operate the computer and till. Job share applications will be considered for this role.
The closing date for applications is 12 noon on Thursday 27 February.
Interviews will be held at Yare House, Norwich on Friday 7 March.
If you would like to discuss either post prior to applying, please contact Sam Bates.
For further information, please visit our website. To apply, please select the apply button shown to be taken to our website where you can download an electronic application form can be downloaded.
Alternatively, please contact our team for an information pack.
The Broads Authority encourages applications from all sections of the community.
Visitor Services Officer employer: Broads Authority
Contact Detail:
Broads Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Services Officer
✨Tip Number 1
Familiarize yourself with the Broads and its wildlife. This knowledge will not only help you in the interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your interpersonal skills by engaging with a variety of people. Consider volunteering or participating in community events to enhance your ability to communicate warmly and effectively.
✨Tip Number 3
Brush up on your IT skills, especially with operating computers and tills. You might want to take a short online course or tutorial to ensure you're comfortable with the technology you'll be using.
✨Tip Number 4
Reach out to Sam Bates before applying to discuss the role. This shows initiative and can give you valuable insights that may help you stand out during the selection process.
We think you need these skills to ace Visitor Services Officer
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Visitor Services Officer. Familiarize yourself with the Broads and its wildlife, as this knowledge will be crucial in your application.
Highlight Interpersonal Skills: In your application, emphasize your excellent interpersonal skills. Provide examples of how you've effectively communicated with diverse groups of people in a friendly and approachable manner.
Showcase IT Proficiency: Mention your IT skills clearly in your CV. Highlight any experience you have with operating computers and tills, as these are essential for the role.
Follow Application Instructions: Ensure you follow the application instructions carefully. Download the electronic application form from our website and fill it out completely before submitting it by the deadline.
How to prepare for a job interview at Broads Authority
✨Know Your Broads
Make sure you have a solid understanding of the Broads and its wildlife. Research local attractions, flora, and fauna to demonstrate your knowledge during the interview.
✨Showcase Your Interpersonal Skills
Prepare examples of how you've effectively communicated with diverse groups of people. Highlight your ability to engage warmly and friendly, as this is crucial for the role.
✨Demonstrate IT Proficiency
Familiarize yourself with basic computer operations and till systems. Be ready to discuss any relevant experience you have with technology in customer service settings.
✨Ask Questions
Prepare thoughtful questions about the role and the Tourist Information Centre. This shows your genuine interest in the position and helps you understand if it's the right fit for you.
