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- Tasks: Lead clients through complex implementations and ensure seamless onboarding experiences.
- Company: Join Broadridge, a company dedicated to empowering others and fostering collaboration.
- Benefits: Enjoy a supportive culture with opportunities for career growth and development.
- Why this job: Make a real impact by guiding clients to successful outcomes in a dynamic environment.
- Qualifications: 10+ years of project lifecycle experience and strong regulatory knowledge required.
- Other info: Broadridge values inclusion and celebrates diverse perspectives in the workplace.
The predicted salary is between 36000 - 60000 £ per year.
At Broadridge, we have built a culture where the highest goal is to empower others to accomplish more. If you are passionate about developing your career while helping others along the way, come join the Broadridge team. We are looking for a Conversion Manager to join our BRMA team. In this role, you will lead clients through complex implementation activities, coordinating project launches, ensuring regulatory go-lives, and delivering a seamless end-to-end onboarding experience. You will combine technical expertise, regulatory knowledge, and strong communication skills to guide clients and internal teams toward successful, high-quality outcomes.
Responsibilities
- Conduct comprehensive business analysis to understand client goals, gather requirements, and identify optimization opportunities.
- Design, document, and execute structured testing plans to validate system requirements and ensure accuracy.
- Partner closely with Sales on design proposals, RFP responses, pre-sales discussions, and recommending product configurations.
- Develop coding solutions, build integrations, and ensure seamless system alignment following software development lifecycle methodologies.
- Communicate proactively with clients and internal teams, manage enhancements and escalations, and influence stakeholders to drive alignment.
- Advise on holistic end-to-end solutions that consider regulatory changes, market needs, and technical design; support solution whiteboarding and product discussions.
- Coordinate release deployments with DevOps for hosted clients; manage build tools to produce release artifacts and documentation; support installation across multiple environments.
- Maintain deep functional and regulatory knowledge, applying concepts across disciplines to troubleshoot and resolve technical, operational, and organizational issues.
- Ensure service quality, adherence to policies, and timely delivery across all project phases to meet client expectations and business targets.
- Lead and mentor direct reports through regular check-ins, feedback, coaching, and continuous improvement practices; ensure release processes are followed and scalable solutions are delivered.
Minimum Qualifications
- 10+ years of full project lifecycle experience, ideally in an investment bank or capital markets software environment.
- Detailed knowledge of at least three of the following regulatory reporting regimes with MiFID being required: MiFID II (RTS 1, 2 and 22), EMIR, Dodd-Frank (CFTC/SBSR), Canadian, SFTR, MAS, HKMA, ASIC.
- 3+ years delivering commercial products via service organizations/financial institutions.
- Understanding of ETL tools, SaaS middleware implementations (e.g., AWS), and issue-management workflows (Jira, Remedy, HP).
- Strong project governance abilities across all lifecycle stages.
- Consulting and senior stakeholder management experience.
- Experience with Git source control and code management practices.
Preferred Qualifications
- Experience in Linux OS/Bash.
- Proficiency in SQL or another relational database language.
- At least one scripting language (Python, Perl, JavaScript).
- Proficiency in Word, Excel, and PowerPoint.
Broadridge Commitment to Inclusion
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognises and celebrates everyone's unique perspective.
Use of AI in Hiring
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
Implementation Manager in London employer: Broadridge
Contact Detail:
Broadridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. We want you to show up not just as a candidate, but as someone who genuinely fits into their team and mission.
✨Tip Number 3
Practice your pitch! You need to be able to clearly articulate your experience and how it relates to the role of Implementation Manager. We suggest rehearsing with a friend or in front of a mirror until you feel confident and natural.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in keeping you top of mind. We believe it shows your enthusiasm and professionalism, which are key traits for any role.
We think you need these skills to ace Implementation Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Implementation Manager role. Highlight your experience with regulatory reporting and project management, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Showcase Your Technical Skills: Don’t forget to mention your technical expertise, especially in areas like ETL tools and coding languages. If you’ve got experience with Git or SQL, make it stand out! We love seeing candidates who can bring that extra tech-savvy edge to the table.
Communicate Clearly: Since strong communication is crucial for this role, ensure your application reflects that. Use clear and concise language, and don’t shy away from sharing examples of how you've effectively communicated with clients and stakeholders in the past. We appreciate clarity!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Broadridge!
How to prepare for a job interview at Broadridge
✨Know Your Regulatory Stuff
Make sure you brush up on the regulatory reporting regimes mentioned in the job description, especially MiFID II. Being able to discuss these confidently will show that you understand the complexities of the role and can navigate them effectively.
✨Showcase Your Project Management Skills
Prepare examples from your past experiences where you've successfully managed projects from start to finish. Highlight your governance abilities and how you've ensured timely delivery while meeting client expectations. This will demonstrate your capability to handle the responsibilities of an Implementation Manager.
✨Communicate Like a Pro
Since strong communication skills are key for this role, practice articulating your thoughts clearly and concisely. Think about how you would explain complex technical concepts to clients or stakeholders who may not have a technical background. This will help you stand out during the interview.
✨Be Ready to Discuss Technical Solutions
Familiarise yourself with the tools and technologies mentioned, like ETL tools and Git. Be prepared to discuss how you've used these in previous roles, and think about potential coding solutions or integrations you could suggest for the company’s needs. This shows you're proactive and ready to contribute.
