At a Glance
- Tasks: Lead global operations, optimise efficiency, and drive innovation in a dynamic environment.
- Company: Join Broadridge, a company that empowers others and values diverse perspectives.
- Benefits: Enjoy a collaborative culture, competitive salary, and opportunities for career growth.
- Other info: Embrace a culture of transformation and continuous improvement.
- Why this job: Make a real impact by leading multi-locational teams and driving operational excellence.
- Qualifications: Proven leadership experience in global operations and strong communication skills.
The predicted salary is between 90000 - 110000 £ per year.
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.
We are seeking a seasoned leader for our Bank and Broker Dealer International (BBDI) team. The primary purpose of the role will be to oversee operations, with a focus on optimisation and driving efficiency. The successful candidate must have a strong and successful background leading multi-locational operational and highly matrixed teams – working in coordination and collaboration with multiple business stakeholders, including shared service functions and clients.
Responsibilities
- Executive Leadership Team Member of the BBDI ELT with ownership of all direct and matrixed operations
- Deliver against business operational expense and risk strategic objectives
- Set internal department SLAs and KPI and ensuring adherence
- Provide operational support where required to internal sales and support functions
- Provide meaningful operational qualitative and quantitative executive reporting to GM
- Own, provide direction and oversee all BBDI operational governance forums
- Test and provide executive sign-off for all operational related change
- Maintain a culture of transformation for operations by improving automation opportunities to scale the business
- Oversee and direct outsourced operations; work closely with relevant senior leaders to drive service delivery excellence across end-to-end processes and platforms
- Ensure the organization meets and exceeds financial goals; work in partnership with supporting functions to identify opportunities and optimise operational expenses
- Implement robust internal controls and compliance procedures to ensure operational integrity and regulatory compliance
- Ensure that the compliance environment can rapidly adapt to the continually changing client and market needs
- Identify operational risks and develop strategies to mitigate them
- Own operational risk register and oversee DR/BCP
- Act as BBDI BISO and coordinate with corporate risk, internal and external audit teams as and when required
People management
- Lead, direct and set objectives to all direct and matrixed operational functions
- Build talent development and retention programs; implement succession planning for key roles; create dynamic diverse teams
- Drive compliance with applicable laws, rules and regulations, adhering to corp policy, applying sound ethical judgment regarding personal behavior, conduct and business practices
- Create accountability with those who fail to maintain these standards
- Own, manage and report issues
- Promote transparency and effectively supervise the activity of others to do the same
Your profile
- Have a broad knowledge and proven expertise in the following areas:
- Exceptional communication and interpersonal skills, with the ability to build strong relationships and influence stakeholders at all levels in a matrixed environment
- In depth understanding of global and local custody eco systems related to Proxy and or Asset Services
- Proven experience in a senior leadership role involving global highly matrixed teams
- Proven ability to manage and execute large operational offshoring projects
- Knowledge of relevant industry regulations and compliance requirements
Qualifications
- University honors degree preferred
- Professional finance, legal and or regulatory qualifications desirable
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.
Use of AI in Hiring: As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
Head of Operations - Global Proxy in London employer: Broadridge
At Broadridge, we pride ourselves on fostering a collaborative and empowering work environment where innovation thrives. As a Full Stack Java Developer, you will not only enhance your technical skills but also contribute to meaningful projects that impact the financial services industry. With a strong focus on employee growth, flexible hybrid working arrangements, and a commitment to high coding standards, Broadridge is an excellent employer for those looking to make a difference while advancing their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations - Global Proxy in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Broadridge. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Head of Operations - Global Proxy in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Broadridge.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Broadridge's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Broadridge
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Broadridge.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Broadridge will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Broadridge employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
