Implementation Manager in City of London

At Broadridge, we\’ve built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

We are looking for a Conversion Manager to join our BRMA team. In this role, you will lead clients through complex implementation activities, coordinating project launches, ensuring regulatory go‑lives, and delivering a seamless end‑to‑end onboarding experience. You will combine technical expertise, regulatory knowledge, and strong communication skills to guide clients and internal teams toward successful, high‑quality outcomes.

Responsibilities

• Conduct comprehensive business analysis to understand client goals, gather requirements, and identify optimization opportunities.
• Design, document, and execute structured testing plans to validate system requirements and ensure accuracy.
• Partner closely with Sales on design proposals, RFP responses, pre‑sales discussions, and recommending product configurations.
• Develop coding solutions, build integrations, and ensure seamless system alignment following software development lifecycle methodologies.
• Communicate proactively with clients and internal teams, manage enhancements and escalations, and influence stakeholders to drive alignment.
• Advise on holistic end‑to‑end solutions that consider regulatory changes, market needs, and technical design; support solution whiteboarding and product discussions.
• Coordinate release deployments with DevOps for hosted clients; manage build tools to produce release artifacts and documentation; support installation across multiple environments.
• Maintain deep functional and regulatory knowledge, applying concepts across disciplines to troubleshoot and resolve technical, operational, and organizational issues.
• Ensure service quality, adherence to policies, and timely delivery across all project phases to meet client expectations and business targets.
• Lead and mentor direct reports through regular check‑ins, feedback, coaching, and continuous improvement practices; ensure release processes are followed and scalable solutions are delivered.

Minimum Qualifications

• 10+ years of full project lifecycle experience, ideally in an investment bank or capital markets software environment.
• Detailed knowledge of at least three of the following regulatory reporting regimes with MiFID being required: MiFID II (RTS 1, 2 and 22), EMIR, Dodd-Frank (CFTC/SBSR), Canadian, SFTR, MAS, HKMA, ASIC.
• 3+ years delivering commercial products via service organizations/financial institutions.
• Understanding of ETL tools, SaaS middleware implementations (e.g., AWS), and issue‑management workflows (Jira, Remedy, HP).
• Strong project governance abilities across all lifecycle stages.
• Consulting and senior stakeholder management experience.
• Experience with Git source control and code management practices.

Preferred Qualifications

• Experience in Linux OS/Bash.
• Proficiency in SQL or another relational database language.
• At least one scripting language (Python, Perl, JavaScript).
• Proficiency in Word, Excel, and PowerPoint.

Broadridge Commitment to Inclusion

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.