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- Tasks: Lead clients through complex implementations and ensure seamless onboarding experiences.
- Company: Join Broadridge, a company dedicated to empowering others and fostering collaboration.
- Benefits: Inclusive culture, career development opportunities, and a supportive work environment.
- Why this job: Make a real impact by guiding clients to successful outcomes in a dynamic industry.
- Qualifications: 10+ years in project lifecycle, regulatory knowledge, and strong communication skills.
- Other info: Embrace a culture of inclusion and continuous improvement at Broadridge.
The predicted salary is between 48000 - 72000 £ per year.
At Broadridge, we have built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career while helping others along the way, come join the Broadridge team. We are looking for a Conversion Manager to join our BRMA team. In this role, you will lead clients through complex implementation activities, coordinating project launches, ensuring regulatory go-lives, and delivering a seamless end-to-end onboarding experience. You will combine technical expertise, regulatory knowledge, and strong communication skills to guide clients and internal teams toward successful, high-quality outcomes.
Responsibilities
- Conduct comprehensive business analysis to understand client goals, gather requirements, and identify optimization opportunities.
- Design, document, and execute structured testing plans to validate system requirements and ensure accuracy.
- Partner closely with Sales on design proposals, RFP responses, pre-sales discussions, and recommending product configurations.
- Develop coding solutions, build integrations, and ensure seamless system alignment following software development lifecycle methodologies.
- Communicate proactively with clients and internal teams, manage enhancements and escalations, and influence stakeholders to drive alignment.
- Advise on holistic end-to-end solutions that consider regulatory changes, market needs, and technical design; support solution whiteboarding and product discussions.
- Coordinate release deployments with DevOps for hosted clients; manage build tools to produce release artifacts and documentation; support installation across multiple environments.
- Maintain deep functional and regulatory knowledge, applying concepts across disciplines to troubleshoot and resolve technical, operational, and organizational issues.
- Ensure service quality, adherence to policies, and timely delivery across all project phases to meet client expectations and business targets.
- Lead and mentor direct reports through regular check-ins, feedback, coaching, and continuous improvement practices; ensure release processes are followed and scalable solutions are delivered.
Minimum Qualifications
- 10+ years of full project lifecycle experience, ideally in an investment bank or capital markets software environment.
- Detailed knowledge of at least three of the following regulatory reporting regimes with MiFID being required: MiFID II (RTS 1, 2 and 22), EMIR, Dodd-Frank (CFTC/SBSR), Canadian, SFTR, MAS, HKMA, ASIC.
- 3+ years delivering commercial products via service organizations/financial institutions.
- Understanding of ETL tools, SaaS middleware implementations (e.g., AWS), and issue-management workflows (Jira, Remedy, HP).
- Strong project governance abilities across all lifecycle stages.
- Consulting and senior stakeholder management experience.
- Experience with Git source control and code management practices.
Preferred Qualifications
- Experience in Linux OS/Bash.
- Proficiency in SQL or another relational database language.
- At least one scripting language (Python, Perl, JavaScript).
- Proficiency in Word, Excel, and PowerPoint.
Broadridge Commitment to Inclusion
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognises and celebrates everyone’s unique perspective.
Use of AI in Hiring
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
Implementation Manager in City of London employer: Broadridge
Contact Detail:
Broadridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. We want you to show them that you’re not just a fit for the role, but also for the team and the company as a whole.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences make you the perfect candidate for the Implementation Manager role. We suggest rehearsing with a friend or in front of a mirror to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board!
We think you need these skills to ace Implementation Manager in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Implementation Manager role. Highlight your experience with regulatory reporting and project management, as these are key to what we’re looking for at Broadridge.
Showcase Your Skills: Don’t just list your skills—demonstrate them! Use specific examples from your past experiences that align with the responsibilities mentioned in the job description. We want to see how you’ve successfully led projects and managed client relationships.
Be Honest and Transparent: Remember, honesty is crucial in our hiring process. Be upfront about your skills and experiences. If there’s something you’re not familiar with, it’s better to acknowledge it than to misrepresent yourself.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re genuinely interested in joining our team!
How to prepare for a job interview at Broadridge
✨Know Your Regulations
Make sure you brush up on the regulatory reporting regimes mentioned in the job description, especially MiFID II. Being able to discuss these in detail will show that you understand the complexities of the role and can navigate them effectively.
✨Showcase Your Technical Skills
Prepare to talk about your experience with ETL tools, SaaS middleware, and coding solutions. Bring examples of how you've used these skills in past projects to demonstrate your technical expertise and problem-solving abilities.
✨Communicate Clearly
Since strong communication skills are key for this role, practice articulating your thoughts clearly and concisely. Think about how you would explain complex concepts to clients or stakeholders who may not have a technical background.
✨Demonstrate Leadership Experience
Be ready to discuss your experience in leading teams and mentoring others. Share specific examples of how you've guided direct reports through challenges and contributed to their professional growth, as this aligns with the responsibilities of the position.
