Director of Account Management

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

Role Overview

• Manages the overall sales efforts domestically and/or globally, including planning and sales service activities (where applicable).
• Successfully executes sales strategies, maintains operating budgets/sales forecasts, builds and grows relationships, works collaboratively across Broadridge regions, products and services.
• Establishes and maintains the strategic aspect of enterprise-wide relationships with clients to ensure client satisfaction while also working to identify opportunities for maximum revenue retention, renewal of existing products/services, and up-sell/cross-sell/new sales.
• Identifies opportunities for market segment, product, and/or solutions sellers to engage with and further penetrate clients.
• Applies theoretical knowledge-base of concepts within sales discipline.
• Characterized by negotiation skills and specific experience and/or general awareness of the products, services and financials in the market.
• Owns and proactively manages a quota and is measured and rewarded financially against achievement to that quota target.
• Works with complex or large territory/account, products/services, sales or account management processes.
• May be recognized as an expert in one area.
• Has authority/opportunity to set and negotiate product/service term.
• Plans own territory or account approach and manages own resources.
• Possesses a minimum of seven years' related job experience.

Functional knowledge

• Requires understanding and application of procedures and concepts within own discipline and basic knowledge of other disciplines.

Business Expertise

• Has extensive experience working in the securities services industry, with an established network of contacts.
• Good, working technical knowledge of the entire investment lifecycle preferably with practical experience in a variety of business line roles.
• Has a solid understanding of sales related business, financials, products/services, the market as well as the needs of assigned accounts; is aware of competitors and the factors that differentiate them in the market.

Leadership

• Consistently displays role model behavior, aligned to Broadridge values and ethics.
• Acts as a resource for colleagues with less experience; may help develop colleagues' understanding; work effort is periodically reviewed in detail.

Problem Solving

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information.

Impact

• Meaningfully impacts a range of customer, project or service activities within own team and other related teams; works within broad guidelines and policies.

Interpersonal Skills

• Guides, influences and persuades others; explains complex information; works to build consensus.

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective.