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- Tasks: Lead operational excellence and client satisfaction across EMEA service centres.
- Company: Dynamic financial technology company focused on innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Drive strategic initiatives and make a real impact in the fintech industry.
- Qualifications: 15+ years in operations management with expertise in Capital Markets.
- Other info: Join a diverse team dedicated to operational leadership and excellence.
The predicted salary is between 54000 - 84000 £ per year.
A financial technology company is seeking a VP, EMEA BPO & Business Development to lead operational excellence and client satisfaction across multiple EMEA service centers. This role requires 15+ years of experience in operations management, with strong expertise in Capital Markets and Securities Operations. The successful candidate will drive strategic initiatives while managing large, multi-site teams and delivering quality services consistently. If you are dedicated to fostering an inclusive environment and are passionate about operational leadership, consider joining our team.
EMEA BPO & Business Growth Leader in City of Westminster employer: Broadridge Trading & Connectivity Solutions
Contact Detail:
Broadridge Trading & Connectivity Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EMEA BPO & Business Growth Leader in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend relevant events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want to show that you’re not just a fit for the role, but also for the team. Tailor your answers to reflect their values and mission.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. We can’t stress enough how important it is to be confident and articulate when discussing your experience in operations management.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace EMEA BPO & Business Growth Leader in City of Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of EMEA BPO & Business Growth Leader. Highlight your 15+ years of experience in operations management and any specific achievements in Capital Markets and Securities Operations that align with what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for operational leadership and how you can contribute to fostering an inclusive environment at our company. Be genuine and let your personality come through!
Showcase Your Leadership Skills: In your application, don’t forget to showcase your experience managing large, multi-site teams. We want to see examples of how you've driven strategic initiatives and delivered quality services consistently in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Broadridge Trading & Connectivity Solutions
✨Know Your Stuff
Make sure you brush up on your knowledge of Capital Markets and Securities Operations. Be ready to discuss specific examples from your 15+ years of experience that showcase your operational excellence and leadership skills.
✨Showcase Your Leadership Style
Prepare to talk about how you've managed large, multi-site teams in the past. Think of a few key stories that highlight your ability to drive strategic initiatives and foster an inclusive environment.
✨Understand Their Needs
Research the company’s current challenges and successes in the EMEA region. This will help you tailor your responses to demonstrate how you can specifically contribute to their goals and enhance client satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about their vision for operational excellence and how they measure success in client satisfaction across their service centres.
