At a Glance
- Tasks: Lead and manage change activities to ensure successful project delivery and adoption.
- Company: Dynamic organisation focused on innovative change management.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Fast-paced environment with opportunities for continuous improvement and career advancement.
- Why this job: Make a real impact by driving change and improving processes across the organisation.
- Qualifications: Experience in business change and strong stakeholder management skills.
The predicted salary is between 50000 - 65000 £ per year.
Key Responsibilities
- Lead and manage business change activities across projects and programmes.
- Develop and implement change management strategies, plans, and interventions to support successful delivery and adoption.
- Conduct change impact assessments to identify how people, processes, systems, and ways of working will be affected.
- Work with stakeholders across the business to understand needs, concerns, and readiness for change.
- Build strong relationships with senior leaders, project managers, and business teams to ensure alignment and engagement.
- Design and deliver stakeholder engagement plans, communication plans, and adoption strategies.
- Support the development and coordination of training plans and user support materials.
- Identify change risks, resistance, and barriers to adoption, and develop mitigation plans.
- Monitor business readiness and adoption levels throughout the change lifecycle.
- Track and report on change progress, stakeholder engagement, and benefits realisation.
- Ensure change activities are integrated with project delivery plans and organisational objectives.
- Facilitate workshops, briefings, and feedback sessions to support understanding and engagement.
- Champion a people-focused approach to change and continuous improvement across the organisation.
- Support post‑implementation reviews to assess adoption, lessons learned, and ongoing improvement needs.
Skills & Competencies
- Knowledge of market connectivity solutions including ISO20022 MX, API, and SFTP.
- Initiative and innovative approach to solutions.
- Proven experience in a business change, organisational change, or transformation role.
- Experience supporting large‑scale change programmes, including process, technology, or operating model changes.
- Strong stakeholder management and influencing skills across all levels of an organisation.
- Excellent communication and interpersonal skills.
- Ability to assess change impacts and develop practical mitigation plans.
- Experience creating and delivering change management plans, communications, and engagement activities.
- Strong facilitation and workshop delivery skills.
- Ability to manage multiple priorities in a fast‑paced environment.
- Analytical mindset with the ability to interpret feedback, risks, and adoption metrics.
- Good understanding of project and programme environments.
Operational Change Manager employer: Broadridge Financial Solutions
As an Operational Change Manager, you will thrive in a dynamic environment that prioritises employee growth and development. Our company fosters a collaborative work culture where innovative ideas are encouraged, and we offer comprehensive training programmes to enhance your skills. Located in a vibrant area, we provide unique opportunities for networking and professional advancement, making us an excellent employer for those seeking meaningful and rewarding careers.
Contact Details:
Broadridge Financial Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operational Change Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who are already working in change management roles. Attend events, webinars, or even local meetups to make connections that could lead to job opportunities.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website where you can showcase your experience with change management strategies and successful projects. This gives potential employers a tangible way to see what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to change management. Think about how you've handled resistance or implemented training plans in the past. We want you to be ready to impress with real-life examples!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace Operational Change Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in change management. Use keywords from the job description to show us you understand what we're looking for.
Showcase Your Skills:Don’t just list your skills; give us examples of how you've used them in past roles. Whether it’s stakeholder management or delivering training plans, we want to see how you’ve made an impact.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us see your potential right away!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Broadridge Financial Solutions
✨Know Your Change Management Strategies
Make sure you brush up on various change management strategies and frameworks. Be ready to discuss how you've implemented these in past roles, especially in large-scale change programmes. This will show your understanding of the role and your ability to lead change effectively.
✨Engage with Stakeholders
Prepare to talk about your experience in stakeholder management. Think of specific examples where you've built strong relationships with senior leaders or project managers. Highlight how you’ve understood their needs and concerns, as this is crucial for the Operational Change Manager role.
✨Demonstrate Your Analytical Skills
Be ready to showcase your analytical mindset. Discuss how you've assessed change impacts and developed mitigation plans in previous roles. Use metrics or feedback from past projects to illustrate your ability to track progress and report on change adoption levels.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare to demonstrate your interpersonal skills. Bring examples of how you've designed and delivered communication plans or facilitated workshops. This will help convey your ability to engage and inform stakeholders effectively.
