At a Glance
- Tasks: Lead a dynamic team to deliver top-notch boat services and manage client relationships.
- Company: Join a thriving marine company in beautiful Cornwall with exciting projects across Europe.
- Benefits: Enjoy a competitive salary, performance bonuses, and opportunities for professional growth.
- Other info: Be part of a supportive team focused on continuous improvement and safety.
- Why this job: Make waves in the marine industry while developing your leadership and project management skills.
- Qualifications: 5 years in ship and boat repair, strong communication, and project management skills required.
The predicted salary is between 40000 - 55000 £ per year.
Responsible to: Managing Director
Responsible for: Foremen and service delivery staff
Location: Cornwall based - projects abroad (Europe) as required.
Remuneration: £45k - £50k plus benefits & performance related bonus
Job description, role and responsibilities:
The main purpose of this role is to manage and deliver the company’s service offering to our clients in a high quality, timely, effective and profitable manner. In association with the Managing Director and support staff, these are the essence of our business offering – their smooth and efficient running is critical to the business’s growth ambitions.
Client management responsibilities
- Meet clients, inspect their craft, promote the services of the company and underpin their confidence in our activities.
- Appraise the client’s requirements and assess the work methods to be deployed, detailing and pricing the same.
- Present the solution in a timely, understandable and within brand manner for the clients consideration and subsequent instruction.
- Schedule the work through the company systems and instruct departments/staff/contractors to undertake the same.
- Adjust and communicate the schedule to meet the work/client requirements.
- Monitor the progress against estimated costs through the company systems and communicate this and any modification to specification and prices to the client for additional instruction prior to proceeding.
- On conclusion of the work, compile and communicate the final account to the owner for their acceptance.
Staff management responsibilities
- Manage all shop floor staff activities through a formal Foreman/staff structure to deliver company and clients expectations.
- Ensure staff activities are compliant with the company’s policies and procedures and accordingly manage discipline within these frameworks as required.
- Ensure quality of service is on a continuously improving basis.
- Promote continuous improvement in the staff activities and training providing opportunities with associated support organisations.
- Ensure all activities are compliant with company Health and Safety rules and regulations.
Corporate management responsibilities
- Be responsible for the budgets in the service aspect of the business being met or exceeded to deliver the profitability required.
- Constantly review, develop and/or change systems within the company to assist both with the delivery and performance monitoring of the service sector of the company.
- Assist with recruitment within the service sector as required.
- Contribute to the development of additional services and facilities within the company.
- Contribute to the business development plans of the company in all aspects.
- Contribute to both the promotion and marketing of the company, its brand, reputation and activities.
- Represent the business and our values in your general conduct and dealings with all our stakeholders.
Functions essential
- Good understanding of business strategy and planning.
- Excellent written, verbal communication and presentation skills.
- In depth and current knowledge of repair systems in all substrates.
- Strong project management skills and experience with a track record of managing multiple projects at the same time.
- Strong budget management skills and experience with track record of delivery against budget.
- Strong IT skills with a particular knowledge of MS Office suite products.
- Deep awareness of Health and Safety principals and policies within a similar organisation.
- Full driving licence.
Functions desirable
- Hands on experience of systems of repair.
- RYA Sailing qualifications.
- Boat owner.
- VHF Qualifications.
- Knowledge of the marine market in the local service sector.
- Experience of MS Project.
- Track record of customer service skills and or training.
- Complimentary marketing skills.
Job Types: Full-time, Permanent
Pay: £40,000.00-£55,000.00 per year
Experience: Ship & Boat repair and refit: 5 years (required)
Work authorisation: United Kingdom (required)
Work Location: In person
Locations
Boat Yard Manager in Cornwall, Helston employer: Broadreach Limited
Join a dynamic team in Cornwall as a Boat Yard Manager, where you will play a pivotal role in delivering high-quality service to our clients while enjoying a supportive work culture that prioritises employee growth and development. With competitive remuneration, performance-related bonuses, and opportunities for continuous improvement and training, this position offers a rewarding career path in the thriving marine industry. Experience the unique advantage of working in a picturesque location with projects across Europe, fostering both professional and personal fulfilment.
StudySmarter Expert Advice🤫
We think this is how you could land Boat Yard Manager in Cornwall, Helston
✨Tip Number 1
Get to know the company inside out! Research their projects, values, and client base. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for impressing the hiring team.
✨Tip Number 3
Prepare for the interview by practising common questions related to project management and client relations. Use real-life examples from your experience to demonstrate your skills and how you can add value.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Boat Yard Manager in Cornwall, Helston
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Boat Yard Manager role. Highlight your experience in managing projects, budgets, and teams, as well as any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that relate to client management and service delivery, and don’t forget to show your passion for the marine industry.
Showcase Your Communication Skills:Since this role involves a lot of client interaction, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional, while still showing a bit of your personality. We love a good story!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates about your application status. Plus, it’s super easy!
How to prepare for a job interview at Broadreach Limited
✨Know Your Craft
Make sure you brush up on your knowledge of boat repair systems and the marine market. Be ready to discuss specific projects you've managed, showcasing your project management skills and how you've delivered on budget.
✨Client-Centric Approach
Prepare to demonstrate your client management skills. Think of examples where you've successfully inspected craft, appraised client requirements, and presented solutions that built confidence in your services.
✨Showcase Leadership Skills
Since this role involves managing staff, be ready to talk about your experience with team management. Highlight how you've promoted continuous improvement and ensured compliance with health and safety regulations in previous roles.
✨Be Financially Savvy
Understand the importance of budget management in this role. Prepare to discuss how you've previously met or exceeded budgets and how you plan to contribute to the profitability of the service aspect of the business.
