Broadland Housing Association is seeking a Complaints Handler in Norwich to manage the end-to-end process for complaints and related enquiries. The role supports compliance with complaint-handling requirements and operates within a hybrid homeworking model, with the office base in Norwich.
The position is a full-time, 37-hour per week contract. The successful candidate will have strong customer service experience in social housing, superb organizational skills and effective written and verbal
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Resident Complaints Specialist | Hybrid Homeworking in Norwich employer: Broadland Housing
Broadland Housing Association is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With competitive salaries, generous benefits including enhanced annual leave, a contributory pension scheme, and extensive training opportunities, employees are encouraged to grow within their roles while making a meaningful impact in the community. Located in Norwich, the company fosters a collaborative environment where team members can thrive and contribute to providing quality homes across Norfolk and North Suffolk.
