At a Glance
- Tasks: Join our team to deliver high-quality repairs in empty homes and occupied properties.
- Company: Broadland Housing Association, a top-rated housing organisation in the UK.
- Benefits: Enjoy competitive salary, generous leave, company vehicle, and wellness perks.
- Other info: Great opportunities for career development and progression within a supportive team.
- Why this job: Make a real difference in people's lives by providing excellent service to residents.
- Qualifications: Experience in Carpentry/Plumbing and other trades, with a positive can-do attitude.
The predicted salary is between 33806 - 37494 € per year.
Based in East Norfolk, but travel throughout Norfolk and North Suffolk will be required.
Full time (40 hours per week) – Monday to Friday.
Salary between £33,806 and £37,494 per annum, depending on skill set and future progression opportunities. Plus, company vehicle and call out opportunities. Permanent Contract.
About the role:
We have an exciting opportunity for a Multi Skilled Operative, with a main trade of Carpentry/Plumbing to join our Reactive and Empty Homes Team in the East of Norfolk. This role will work to help deliver an effective and efficient repairs service to our residents, working on our empty homes to ensure they are fit for relet and dealing with reactive repairs in our occupied properties as well. You will ensure that repairs are carried out in a timely manner and to ensure a high standard of work to our properties. This plays a key role in being responsible in providing an excellent service to our residents.
The main focus of the roles will be:
- To be responsible for effective and efficient repairs to our homes, carrying out repairs to a high standard in empty homes and occupied properties.
- To complete allocated work within carpentry/plumbing trade/skill set as well as any additional trade/skills such as tiling, painting/decorating and plastering etc.
- To help us provide an excellent service to our residents, minimising call backs and maximising first time fixes.
- Maintain high standards of health & safety and compliance.
- Accurately record works completed using job management system.
- Provide cover and support to the Responsive Repairs team when required.
About You:
The successful candidate will have the following:
- Minimum of either full trade Apprenticeship or NVQ level two or appropriate trade experience in Carpentry/Plumbing.
- Skilled in other trades such as tiling, plastering, painting and decorating etc.
- Dealing with customers directly.
- A full UK driving licence as travel throughout Norfolk and North Suffolk will be required.
- Experience of working in Property Maintenance or within the social housing sector.
- Good IT, literacy and communication skills.
- A positive can-do attitude and the ability to work independently and problem solve.
- Ability to work independently and manage your workload effectively.
- Good understanding of health & safety requirements.
All staff and volunteers working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours. The successful candidate will be required to undertake a basic Disclosure and Barring Service (DBS) check and will join our on-call rota.
About Us:
Broadland Housing Association offers more than 5,700 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring, effective and high-quality service that is fair to everyone. We are one of the top 25 Housing Organisations to work for in the UK and feature in the top 50 organisations to work for in the East of England. As the role requires attendance at Broadland premises candidates must live within a 45-minute commute of their base.
We offer staff many great benefits such as:
- Enhanced annual leave starting from 22 days, plus a day off for your birthday, a volunteering day and a personal day.
- Generous contributory pension scheme.
- Access to an Employee Assistance Programme to support you when you need it.
- Health Cash Plan – claiming for things such as eye tests and prescriptions as well as many other wellness and money saving perks.
- Company vehicle provided.
- Uniform, PPE and power tools all provided.
- Additional earning opportunities through call out.
- Opportunities for development and progression across services.
For full details or if you have any questions regarding this role or any other vacancies at Broadland Housing Association, please contact our recruitment line on 01603 750109 and leave a message or email: recruitment@broadlandgroup.org.
Closing date: Midnight on Monday 25 May 2026.
Multi Skilled Operative - Empty Homes in Norwich employer: Broadland Housing
Broadland Housing Association is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With competitive salaries, generous benefits including enhanced annual leave, a contributory pension scheme, and opportunities for development, employees are empowered to make a meaningful impact in the community while enjoying a fulfilling career in property maintenance across Norfolk and North Suffolk.
StudySmarter Expert Advice🤫
We think this is how you could land Multi Skilled Operative - Empty Homes in Norwich
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local job fairs, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you can, visit potential employers and introduce yourself. A friendly face can make a lasting impression, and it shows you're genuinely interested in the role.
✨Tip Number 3
Prepare for interviews by practising common questions and showcasing your skills. Be ready to discuss your experience in carpentry and plumbing, and how you can help improve their service to residents.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and benefits we offer, making it easier for you to land that dream job.
We think you need these skills to ace Multi Skilled Operative - Empty Homes in Norwich
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your skills in Carpentry and Plumbing, as well as any other trades you’re skilled in. We want to see how your experience aligns with the role, so don’t hold back!
Show Off Your Customer Skills:Since you'll be dealing directly with residents, it’s important to showcase your communication skills. Share examples of how you've provided excellent service in the past – we love a good story!
Highlight Your Problem-Solving Abilities:We’re looking for someone who can think on their feet. Include instances where you’ve tackled challenges independently or managed your workload effectively. This will show us you have that positive can-do attitude we value.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly and gives you a chance to explore more about us and the benefits we offer.
How to prepare for a job interview at Broadland Housing
✨Know Your Trades
Make sure you brush up on your carpentry and plumbing skills before the interview. Be ready to discuss specific projects you've worked on, including any challenges you faced and how you overcame them. This will show your practical knowledge and problem-solving abilities.
✨Showcase Your Customer Service Skills
Since you'll be dealing with residents directly, it's crucial to demonstrate your customer service experience. Prepare examples of how you've handled difficult situations or provided excellent service in the past. This will highlight your ability to maintain a positive attitude and communicate effectively.
✨Understand Health & Safety Standards
Familiarise yourself with health and safety regulations relevant to property maintenance. Be prepared to discuss how you ensure compliance in your work. This shows that you take safety seriously and are committed to maintaining high standards.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the company. Inquire about the team dynamics, the types of projects you'll be working on, or opportunities for professional development. This demonstrates your genuine interest in the position and helps you assess if it's the right fit for you.
