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- Tasks: Support admin tasks, maintain digital filing systems, and provide excellent customer service.
- Company: Join Broadland Housing Association, a top employer in the UK with a caring culture.
- Benefits: Enjoy enhanced annual leave, a generous pension scheme, and wellness perks.
- Other info: Hybrid working model with great career progression opportunities.
- Why this job: Make a difference in housing while developing your skills in a supportive environment.
- Qualifications: 5 GCSEs including Maths and English, plus 2 years' experience in a regulated setting.
The predicted salary is between 27025 - 28750 £ per year.
Salary: Starting Salary BHA B2 at £27,025 per annum, with future progression opportunities to £28,750 per annum.
Shift Hours: Temporary Administrator Agile Hybrid Homeworking with office base in Norwich Full time, 37 hours per week (Monday to Friday) 9 Month Contract
About the role
We have an exciting opportunity for an Administrator to join our team. The role requires a candidate who is comprehensive in administration and capable of demonstrating attention to detail when carrying out admin support.
Main duties may include:
- To assist in maintaining digital filing systems and uploading documents to the Association’s management system efficiently and effectively to meet regulatory needs.
- To provide a professional and personable front-line service when dealing with enquiries from the public, customers, contractors and statutory agencies.
- To provide accurate and efficient support to the Operations and Resource and Business Services Directorates including attending meetings with internal and external partners.
- Raising purchase orders, and processing invoices on the BBS system, for sign off by the Budget Holder.
- Undertake administration of health and safety information, including reporting on a regular basis on compliance with administrative processes.
- To assist in the administration of survey returns.
- To respond to property related internal and external queries in a timely manner.
- Supporting with ad hoc administration requests.
- To support in reception duties and provide a high level of customer service to tenants and visitors to Broadland.
- To assist with the outsourced post function.
About You
The successful candidate will have a minimum of 5 GCSE’s including Maths and English or equivalent, excellent communication skills, a positive can-do attitude. The ideal candidate will have 2 years’ experience of working in a housing development or highly regulated environment. You will also have good knowledge of MS packages such as Outlook and Excel and have experience working with digital filing systems.
All team members and colleagues working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours.
About Us
Broadland Housing Association offers more than 5,700 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring, effective and high-quality service that is fair to everyone. We are one of the top 25 Housing Organisations to work for in the UK and feature in the top 50 organisations to work for in the East of England. We are a Hybrid Homeworking employer and provide the team with the tools to work from home (approx. 60% home and 40% office split). As the role requires attendance at Broadland premises candidates must live within a 75-minute commute of their office location (Norwich, NR1 1HU).
We offer staff many great benefits such as:
- Enhanced annual leave starting from 22 days, plus a day off for your birthday, a volunteering day and a personal day.
- Generous contributory pension scheme.
- Access to an Employee Assistance Programme to support you when you need it.
- Health Cash Plan – claiming for things such as eye tests and prescriptions as well as many other wellness and money saving perks.
- Utilities allowance to support hybrid home workers.
- Lots of training opportunities.
- And many more – Please see our benefits document available on our website.
For full details or if you have any questions regarding this role or any other vacancies at Broadland Housing Association, please contact our recruitment line and leave a message or email.
Closing date: Midnight on Wednesday 6 May 2026
Administrator, Temporary in Norwich employer: Broadland Housing
Contact Detail:
Broadland Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator, Temporary in Norwich
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and think of examples that showcase your skills and experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace Administrator, Temporary in Norwich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Administrator role. Highlight your relevant experience in administration and any specific skills that match the job description, like your attention to detail and communication skills.
Showcase Your Experience: If you've got experience in a housing development or regulated environment, shout about it! We want to see how your background aligns with our needs, so don’t hold back on sharing those details.
Be Professional and Personable: Since this role involves dealing with enquiries from the public and other stakeholders, make sure your application reflects a friendly yet professional tone. We’re looking for someone who can provide excellent customer service right from the start!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly and gives you a chance to explore more about us and the role.
How to prepare for a job interview at Broadland Housing
✨Know Your Stuff
Before the interview, make sure you thoroughly read the job description. Understand the key responsibilities and think about how your skills and experiences align with them. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As an Administrator, you'll need to communicate effectively with various stakeholders. During the interview, practice clear and concise communication. Use examples from your past experiences to demonstrate how you've successfully handled enquiries or provided customer service.
✨Be Detail-Oriented
Attention to detail is crucial for this role. Prepare to discuss specific instances where your attention to detail made a difference in your work. Whether it’s maintaining digital filing systems or processing invoices, highlight how your meticulous nature has benefited your previous employers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to inquire about the team dynamics, the tools they use for administration, or what a typical day looks like for an Administrator at Broadland Housing Association.