At a Glance
- Tasks: Support residents in sheltered housing to live independently and manage welfare services.
- Company: Dynamic organisation focused on community support and resident welfare.
- Benefits: Starting salary of £28,785, enhanced leave, pension scheme, and wellness perks.
- Other info: Great training opportunities and a friendly work environment.
- Why this job: Make a real difference in people's lives while building community connections.
- Qualifications: 5 GCSEs including English & Maths; experience in social housing support is a plus.
The predicted salary is between 28785 - 30622 £ per year.
We have an exciting opportunity for a Scheme Manager covering our Sheltered Housing Scheme in Norwich. We are looking for an enthusiastic and motivated individual to provide support to our residents to enable them to live as independently as possible.
The role involves:
- Responsibility for delivering welfare, support and management services to residents living within sheltered housing schemes to enable them to live as independently as possible.
- Assisting tenants in claiming relevant welfare benefits, maximising their income and ensuring rent is paid through appropriate methods.
- Allocating and letting of empty homes within the schemes.
- Working with professional and voluntary agencies to encourage good neighbourhood relations and promote a sense of community.
- Occasional cover required across our other Sheltered Housing schemes across Norfolk and Suffolk.
About You
The role is extremely customer focused and partnership working will often be required in order to meet the customer’s needs. Experience of multi-agency working and a good knowledge of local services is desirable. The successful candidate will need a minimum of 5 GCSEs (including English & Maths) or equivalent, good numeracy and literacy skills; a strong knowledge of Health & Safety practices and experience of providing support (including welfare and benefits) relevant to tenants in social housing. Experience in a similar role is beneficial.
Benefits
As the role requires attendance at Broadland premises, candidates must live within a 75-minute commute of their office location (Norwich, NR1 1HU).
- Enhanced annual leave starting from 22 days, plus a day off for birthday, a volunteering day and a personal day.
- Generous contributory pension scheme.
- Access to an Employee Assistance Programme.
- Health Cash Plan – claiming for eye tests and prescriptions and many other wellness perks.
- Lots of training opportunities.
- And many more – please see our benefits document available on our website.
Closing date: midnight on Sunday 14 June 2026.
Scheme Manager in Norwich employer: Broadland Housing Group
Join our dedicated team as a Scheme Manager in Norwich, where we prioritise a supportive and inclusive work culture that empowers you to make a real difference in the lives of our residents. With generous benefits including enhanced annual leave, a contributory pension scheme, and numerous training opportunities, we are committed to your professional growth and well-being. Experience the satisfaction of working in a role that not only values your contributions but also fosters community spirit and collaboration across Norfolk and Suffolk.
StudySmarter Expert Advice🤫
We think this is how you could land Scheme Manager in Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Practice common interview questions and think about how your experience aligns with the role of Scheme Manager. Confidence is key!
✨Tip Number 3
Showcase your skills during the interview! Use specific examples from your past experiences that highlight your ability to support residents and work with various agencies. This will demonstrate your fit for the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Scheme Manager in Norwich
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Scheme Manager. We want to see how you can support our residents and contribute to their independence!
Showcase Your Experience:If you've got experience in multi-agency working or supporting tenants, don’t hold back! Share specific examples that demonstrate your ability to work collaboratively and meet customer needs.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us understand your qualifications quickly!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Broadland Housing Group
✨Know Your Stuff
Make sure you understand the role of a Scheme Manager inside out. Familiarise yourself with the responsibilities, especially around welfare support and community engagement. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your skills in multi-agency collaboration and supporting residents. Think about times you've helped tenants with benefits or fostered good neighbourhood relations. Real-life stories can make a big impact!
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges faced in the role, or how success is measured. This shows you're engaged and serious about making a positive contribution.
✨Dress for Success
While the role is customer-focused, first impressions matter. Dress smartly to convey professionalism and respect for the interview process. It doesn’t have to be overly formal, but looking polished can boost your confidence and set the right tone.
