At a Glance
- Tasks: Join our team to deliver high-quality repairs in empty homes and occupied properties.
- Company: Broadland Housing Association, a top-rated housing organisation in the UK.
- Benefits: Enjoy enhanced annual leave, a company vehicle, and a generous pension scheme.
- Other info: Great opportunities for development and progression in a supportive environment.
- Why this job: Make a real difference in people's lives by providing excellent service to residents.
- Qualifications: Experience in Carpentry/Plumbing and other trades, with a positive can-do attitude.
The predicted salary is between 33806 - 37494 € per year.
Based in East Norfolk, but travel throughout Norfolk and North Suffolk will be required. Full time (40 hours per week) – Monday to Friday. Salary between £33,806 and £37,494 per annum, depending on skill set and future progression opportunities. Plus, company vehicle and call out opportunities. Permanent Contract.
About the role
We have an exciting opportunity for a Multi Skilled Operative, with a main trade of Carpentry/Plumbing to join our Reactive and Empty Homes Team in the East of Norfolk. This role will work to help deliver an effective and efficient repairs service to our residents, working on our empty homes to ensure they are fit for relet and dealing with reactive repairs in our occupied properties as well. You will ensure that repairs are carried out in a timely manner and to ensure a high standard of work to our properties. This plays a key role in being responsible in providing an excellent service to our residents.
The main focus of the roles will be:
- To be responsible for effective and efficient repairs to our homes, carrying out repairs to a high standard in empty homes and occupied properties.
- To complete allocated work within carpentry/plumbing trade skill set as well as any additional trade/skills such as tiling, painting/decorating and plastering etc.
- To help us provide an excellent service to our residents, minimising call backs and maximising first time fixes.
- Maintain high standards of health & safety and compliance.
- Accurately record works completed using job management system.
- Provide cover and support to the Responsive Repairs team when required.
About You
The successful candidate will have the following:
- Minimum of either full trade Apprenticeship or NVQ level two or appropriate trade experience in Carpentry / Plumbing.
- Skilled in other trades such as tiling, plastering, painting and decorating etc.
- Dealing with customers directly.
- A full UK driving licence as travel throughout Norfolk and North Suffolk will be required.
- Experience of working in Property Maintenance or within the social housing sector.
- Good IT, literacy and communication skills.
- A positive can-do attitude and the ability to work independently and problem solve.
- Ability to work independently and manage your workload effectively.
- Good understanding of health & safety requirements.
All staff and volunteers working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours. The successful candidate will be required to undertake a basic Disclosure and Barring Service (DBS) check and will join our on-call rota.
About Us
Broadland Housing Association offers more than 5,700 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring, effective and high-quality service that is fair to everyone. We are one of the top 25 Housing Organisations to work for in the UK and feature in the top 50 organisations to work for in the East of England. As the role requires attendance at Broadland premises candidates must live within a 45-minute commute of their base.
Benefits
We offer staff many great benefits such as:
- Enhanced annual leave starting from 22 days, plus a day off for your birthday, a volunteering day and a personal day.
- Generous contributory pension scheme.
- Access to an Employee Assistance Programme to support you when you need it.
- Health Cash Plan – claiming for things such as eye tests and prescriptions as well as many other wellness and money saving perks.
- Company vehicle provided.
- Uniform, PPE and power tools all provided.
- Additional earning opportunities through call out.
- Opportunities for development and progression across services.
For full details or if you have any questions regarding this role or any other vacancies at Broadland Housing Association, please contact our recruitment line on 01603 750109 and leave a message or email: recruitment@broadlandgroup.org.
Closing date: Midnight on Monday 25 May 2026
Multi Skilled Operative - Empty Homes in Norwich employer: Broadland Housing Group
Broadland Housing Association is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With competitive salaries, generous benefits including enhanced annual leave, a contributory pension scheme, and opportunities for development, employees are empowered to make a meaningful impact in the community while enjoying a fulfilling career in property maintenance across beautiful Norfolk and North Suffolk.
StudySmarter Expert Advice🤫
We think this is how you could land Multi Skilled Operative - Empty Homes in Norwich
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry and let them know you're on the hunt for a Multi Skilled Operative role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, volunteer for local community projects or offer your skills to friends and family. This not only sharpens your trade skills but also shows potential employers that you're proactive and passionate about your work.
✨Tip Number 3
Prepare for interviews by practising common questions related to property maintenance and customer service. We want you to shine when discussing your experience in carpentry, plumbing, and other trades, so be ready to share specific examples of your work.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, you'll find all the latest job openings and updates about Broadland Housing Association right there.
We think you need these skills to ace Multi Skilled Operative - Empty Homes in Norwich
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your skills in Carpentry and Plumbing, as well as any other trades you’re skilled in. We want to see how your experience aligns with the role of a Multi Skilled Operative!
Show Off Your Customer Skills:Since you'll be dealing directly with residents, it’s important to showcase your communication skills and positive attitude. Share examples of how you've provided excellent service in previous roles – we love to see that!
Highlight Your Experience:Don’t forget to mention your relevant qualifications, like your trade apprenticeship or NVQ level two. If you’ve worked in property maintenance or social housing before, let us know – it’ll give you an edge!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets into our hands quickly and efficiently!
How to prepare for a job interview at Broadland Housing Group
✨Know Your Trades
Make sure you brush up on your carpentry and plumbing skills before the interview. Be ready to discuss specific projects you've worked on, showcasing your expertise in these areas, as well as any additional skills like tiling or plastering.
✨Showcase Your Customer Service Skills
Since this role involves dealing directly with residents, prepare examples of how you've provided excellent customer service in the past. Highlight your problem-solving abilities and how you’ve handled challenging situations with a positive attitude.
✨Understand Health & Safety
Familiarise yourself with health and safety regulations relevant to property maintenance. Be prepared to discuss how you ensure compliance in your work, as this is crucial for the role and shows your commitment to safety.
✨Be Ready to Discuss Your Work Ethic
This position requires someone who can work independently and manage their workload effectively. Think of examples that demonstrate your ability to prioritise tasks and complete them efficiently, especially in a reactive repairs context.
