Broadland Housing Association in Norwich is seeking a Customer Service Team Leader to lead and develop the Customer Service Team, delivering a high-quality, resident-focused service.
The role is full-time with agile hybrid homeworking, based at Norwich. The starting salary is £36,255 per annum, with progression to £38,567, and you will line-manage the team, drive customer excellence and analyse performance data to improve service delivery.
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Hybrid Customer Service Team Leader — Inspire & Improve in Norwich employer: Broadland Housing Group
Broadland Housing Group is an exceptional employer that values its employees by offering a hybrid working model, fostering a healthy work-life balance. With competitive salaries starting at £28,785 and clear pathways for career progression, the organisation prioritises employee growth and development within a supportive and collaborative culture in the vibrant city of Norwich.
