Front of House & Administration Assistant in Stoke-on-Trent
Front of House & Administration Assistant

Front of House & Administration Assistant in Stoke-on-Trent

Stoke-on-Trent Full-Time 30000 - 40000 £ / year (est.) No home office possible
Broadgate

At a Glance

  • Tasks: Be the welcoming face of the office while supporting daily operations and administration.
  • Company: Join a dynamic team in a fast-paced, collaborative environment.
  • Benefits: Competitive salary, full training, and potential for permanent position.
  • Why this job: Perfect for those who love variety and want to make an impact every day.
  • Qualifications: Experience in front of house or administration, strong communication skills, and attention to detail.
  • Other info: Opportunity to engage with diverse stakeholders and contribute to exciting projects.

The predicted salary is between 30000 - 40000 £ per year.

Location – Newry

Contract – 3-month contract with potential to become permanent

About the Role

An exciting opportunity has arisen for a highly organised and proactive individual to join a busy operational support function in a Front of House and Administration capacity. This is a varied, hands-on role where you will act as the first point of contact for visitors while also supporting the smooth day-to-day running of the office and wider administrative operations. You’ll play a key role in delivering a professional, welcoming experience, while ensuring internal processes and document workflows are managed efficiently.

The Opportunity

This role offers a balance of front-facing responsibilities and behind-the-scenes operational support, making it ideal for someone who enjoys variety, ownership, and working in a fast-paced environment. You’ll work closely with internal teams and external stakeholders, contributing to a high-performing, service-driven office while developing your administrative, organisational, and communication skills.

Key Responsibilities

  • Act as the first point of contact for visitors, ensuring a professional and welcoming experience
  • Manage meeting rooms, bookings, and hospitality arrangements
  • Handle incoming and outgoing mail, including scanning, distribution, and courier coordination
  • Support day-to-day office operations, including facilities coordination and supplier liaison
  • Maintain office supplies and assist with general facilities management
  • Respond to internal queries and ensure smooth office functionality
  • Produce and format high-quality documents, reports, and communications
  • Manage document processes including mail merges and electronic signatures
  • Provide administrative and data entry support across the wider business
  • Support expense processing and general operational tasks
  • Contribute to process improvements and ad hoc projects where required

About You

  • Previous experience in a front of house, administration, or office support role
  • Highly organised with strong attention to detail
  • Excellent communication skills, both written and verbal
  • Confident using Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Able to manage multiple tasks and prioritise effectively in a fast-paced environment
  • Proactive, reliable, and able to work both independently and as part of a team
  • Comfortable engaging with a range of stakeholders

What’s on Offer

  • Competitive salary aligned to experience
  • 3-month contract with strong potential to become permanent
  • Full training and ongoing support
  • Opportunity to work in a collaborative and supportive environment
  • Exposure to a wide range of business functions and stakeholders
  • A varied role with opportunities to get involved in projects and process improvements

Why This Role?

This is a great opportunity for someone who wants to:

  • Build a well-rounded skill set across front of house and administration
  • Work in a dynamic, team-oriented environment
  • Gain exposure to operational support within a professional setting
  • Take ownership of a varied and impactful role where no two days are the same

Front of House & Administration Assistant in Stoke-on-Trent employer: Broadgate

Join a dynamic and supportive team in Newry as a Front of House & Administration Assistant, where you'll enjoy a competitive salary and the potential for a permanent position. Our collaborative work culture fosters employee growth through exposure to various business functions and opportunities for process improvements, making it an ideal environment for those seeking meaningful and rewarding employment.
Broadgate

Contact Detail:

Broadgate Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House & Administration Assistant in Stoke-on-Trent

✨Tip Number 1

Get to know the company culture before your interview. Check out their website and social media to see how they interact with clients and employees. This will help you tailor your responses and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your communication skills! Since this role involves being the first point of contact, it’s crucial to come across as friendly and professional. Try role-playing with a friend or family member to get comfortable with common interview questions.

✨Tip Number 3

Prepare some questions to ask during your interview. This shows that you’re engaged and serious about the role. Think about what you want to know regarding the day-to-day operations or team dynamics.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It also gives you another chance to express your enthusiasm for the position.

We think you need these skills to ace Front of House & Administration Assistant in Stoke-on-Trent

Organisational Skills
Attention to Detail
Communication Skills
Microsoft Office (Word, Excel, PowerPoint, Outlook)
Time Management
Customer Service
Document Management
Data Entry
Proactivity
Teamwork
Stakeholder Engagement
Facilities Management
Process Improvement

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a great first impression, especially for a Front of House role.

Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention specific examples from your past roles that align with the responsibilities listed in the job description. This shows us you’re genuinely interested!

Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we appreciate strong communication skills, so show us you can convey your thoughts effectively!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Broadgate

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and think about how your previous experiences align with them. This will help you articulate why you're the perfect fit for the Front of House & Administration Assistant role.

✨Showcase Your Organisational Skills

Since this role requires strong organisational abilities, prepare examples that demonstrate your skills in managing multiple tasks and prioritising effectively. Think of specific situations where you successfully handled a busy workload or improved an administrative process.

✨Practice Your Communication Style

As the first point of contact for visitors, excellent communication is key. Practice answering common interview questions clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about the team dynamics, opportunities for professional development, or how success is measured in this position. It’s a great way to leave a lasting impression!

Front of House & Administration Assistant in Stoke-on-Trent
Broadgate
Location: Stoke-on-Trent

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