At a Glance
- Tasks: Shape governance and assurance frameworks to enhance customer outcomes in a dynamic financial services environment.
- Company: Established FCA and PRA regulated financial services organisation with a focus on customer experience.
- Benefits: Competitive salary, professional development opportunities, and direct access to senior leadership.
- Other info: Opportunity to influence change and grow within a supportive and innovative team.
- Why this job: Make a real impact on customer outcomes while building best practices in governance.
- Qualifications: Experience in first-line assurance, operational risk, and strong stakeholder engagement skills.
The predicted salary is between 69750 - 85250 £ per year.
A well-established, FCA and PRA regulated financial services organisation is creating a new (1LOD) first-line governance and assurance role within its customer experience function. You’ll report to a senior director and shape how good customer outcomes are evidenced and protected across the business.
The role involves:
- Designing and embedding a consistent first-line governance, assurance and operational risk framework across claims, customer service, product and consumer support teams.
- Designing and running a risk-based assurance and control testing programme.
- Providing constructive challenge on controls, risk ownership and ways of working.
- Providing first-line oversight of Consumer Duty evidence and regulatory readiness.
- Overseeing business continuity (BCM) and operational resilience arrangements.
- Bringing governance to transformation and process change.
- Producing clear MI and reporting for senior leaders and governance forums.
- Working closely with Risk, Compliance and Internal Audit across the three lines model.
What we’re looking for:
- Significant experience in first-line assurance, operational risk, control testing or governance within a regulated environment.
- Experience supporting Consumer Duty or conduct risk.
- Experience designing or improving frameworks across multiple functions.
- Strong stakeholder skills and confidence challenging at senior level.
- Clear written communication and a data-driven approach.
- Insurance experience is highly desirable.
- Experience of standing up or maturing a risk function would be a real advantage.
- A risk, governance, audit or resilience qualification (IRM, ICA, IIA, CBCI) is welcome but not essential.
You’ll have real influence in a role with direct access to senior leadership, at a time when consumer outcomes are a regulatory priority. This is a chance to build something as you see best practice.
Risk Governance Manager 1LOD in England employer: Broadgate
Join a leading global insurance group that prioritises innovation and excellence in technology risk management. With a strong commitment to employee development, you will have access to unparalleled growth opportunities and a collaborative work culture that values your insights and expertise. Located at the heart of a complex, multi-jurisdictional business, this role offers a unique chance to influence strategic decisions at the highest level while working alongside industry leaders in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Risk Governance Manager 1LOD in England
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Broadgate. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Risk Governance Manager 1LOD in England
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Broadgate.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Broadgate's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Broadgate
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Broadgate.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Broadgate will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Broadgate employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
