Associate Director - Relationship Management
Associate Director - Relationship Management

Associate Director - Relationship Management

Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive new business opportunities and enhance client experiences in a dynamic environment.
  • Company: Global professional services firm with a focus on innovation and growth.
  • Benefits: Competitive salary, professional development, and a collaborative work culture.
  • Why this job: Join a team that values your input and helps you grow while making an impact.
  • Qualifications: Experience in client-facing roles and strong relationship management skills.
  • Other info: Opportunity to engage with senior leadership and contribute to exciting projects.

The predicted salary is between 43200 - 72000 £ per year.

Broadgate are working with a global professional services firm looking for an Associate Director to join the team. The role focuses on driving new business opportunities, enhancing the client experience, and supporting ongoing market expansion initiatives.

Responsibilities include:

  • Act as the central point of contact for Europe (primarily London) for new business enquiries, including initial KYC coordination and service onboarding.
  • Personally manage new business opportunities, proactively developing and winning new client relationships.
  • Build and maintain strong relationships with internal practice groups to identify and expand service opportunities.
  • Promote and educate clients, intermediaries, and internal stakeholders on the firm’s service capabilities and value proposition across multiple jurisdictions.
  • Serve as an escalation point and problem-solver between clients, internal teams, and professional services partners.
  • Maintain close working relationships with senior leadership, clients, intermediaries, and key support functions.
  • Act as a key intermediary between the business and its existing and prospective client base.
  • Support and contribute to the Client Relationship Programme in London.
  • Engage with existing clients to identify and maximise cross-selling and up-selling opportunities.
  • Assist with business proposals and the development, coordination, and distribution of marketing materials to clients and external intermediaries.
  • Contribute to ad hoc projects and initiatives as required by senior management.

Requirements:

  • Proven track record of success in a similar client-facing, relationship management, or business development role within professional or financial services.
  • Strong commercial awareness and understanding of business growth drivers.
  • Knowledge of relevant laws and regulatory frameworks in the jurisdictions in which the business operates is preferred.
  • Demonstrated ability to think strategically and assess the commercial and operational impact of decisions within a regulated professional services environment.
  • Excellent interpersonal, verbal, and written communication skills, including strong presentation capability.
  • Highly organised with strong analytical, decision-making, and problem-solving skills.
  • Proven experience delivering business development initiatives and contributing to revenue growth.
  • Ability to work effectively under pressure and manage competing deadlines.
  • Energetic, proactive, and solution-oriented mindset with a high level of professionalism.

Apply with us today!

Associate Director - Relationship Management employer: Broadgate

As a global professional services firm, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our London office offers unique opportunities to engage with high-profile clients and contribute to impactful market expansion initiatives, all while enjoying a supportive environment that encourages collaboration and innovation. Join us to be part of a team that values your contributions and invests in your future success.
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Contact Detail:

Broadgate Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Associate Director - Relationship Management

✨Tip Number 1

Network like a pro! Reach out to connections in the industry, attend events, and engage on platforms like LinkedIn. The more people you know, the better your chances of landing that Associate Director role.

✨Tip Number 2

Prepare for interviews by researching the company and its services inside out. Be ready to discuss how your experience aligns with their needs, especially in driving new business opportunities and enhancing client experiences.

✨Tip Number 3

Showcase your problem-solving skills during interviews. Use examples from your past roles where you successfully navigated challenges or improved client relationships. This will highlight your strategic thinking and commercial awareness.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Associate Director - Relationship Management

Client Relationship Management
Business Development
KYC Coordination
Service Onboarding
Cross-Selling and Up-Selling
Commercial Awareness
Regulatory Knowledge
Strategic Thinking
Interpersonal Skills
Verbal Communication
Written Communication
Presentation Skills
Analytical Skills
Decision-Making
Problem-Solving

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the role of Associate Director - Relationship Management. Highlight your experience in client-facing roles and any relevant achievements that showcase your ability to drive new business opportunities.

Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this position. Use it to explain how your skills align with the responsibilities listed in the job description, especially around building client relationships and enhancing client experiences.

Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects your verbal and written skills. Use clear, concise language and ensure there are no typos or grammatical errors – we want to see your professionalism shine through!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!

How to prepare for a job interview at Broadgate

✨Know Your Stuff

Make sure you understand the company’s services and how they operate in the professional services sector. Brush up on their recent projects and client success stories, as this will help you demonstrate your knowledge during the interview.

✨Showcase Your Relationship Skills

Prepare examples of how you've successfully built and maintained client relationships in the past. Be ready to discuss specific strategies you've used to enhance client experiences and drive business growth.

✨Be a Problem Solver

Think of scenarios where you've had to resolve conflicts or challenges between clients and internal teams. Highlight your problem-solving skills and how you can act as a key intermediary, which is crucial for this role.

✨Ask Insightful Questions

Prepare thoughtful questions that show your interest in the role and the company. Inquire about their current market expansion initiatives or how they measure the success of their client relationship programmes. This shows you're engaged and serious about contributing.

Associate Director - Relationship Management
Broadgate

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