At a Glance
- Tasks: Lead and transform high-performing administrative support teams in a dynamic environment.
- Company: Join a leading international professional services firm with a focus on operational excellence.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Ideal for resilient leaders ready to thrive in a complex business landscape.
- Why this job: Make a real impact by driving service excellence and improving operational efficiency.
- Qualifications: Significant experience in senior administration or operations within professional services.
The predicted salary is between 55000 - 65000 £ per year.
An exciting opportunity has opened within a leading international professional services firm for an experienced Operations & Administration Manager to lead and transform a high‑performing administrative support function across multiple teams. This is a senior leadership role suited to someone who thrives in fast‑paced professional environments, enjoys driving operational excellence, and has a proven track record of leading managers and improving service delivery at scale.
What you’ll be responsible for:
- Leading multiple administrative and operational support teams
- Driving service excellence across the business
- Managing and developing Team Leads and senior administrators
- Improving operational efficiency, processes, and resource planning
- Partnering with senior stakeholders, including Directors and Partners
- Embedding quality, governance, and performance standards
- Leading recruitment, succession planning, and capability development
- Acting as a trusted operational leader across the organisation
What we’re looking for:
- Significant senior‑level administration or operations experience within professional services or a regulated environment
- Strong people leadership experience managing managers/team leads
- Excellent stakeholder engagement and communication skills
- Commercial awareness with a solutions‑focused mindset
- Proven ability to drive operational improvements and performance outcomes
- Resilient, organised, and confident operating in a complex business environment
Please note: This opportunity is only open to candidates who already have the right to work in the UK. If you’re an experienced operational leader ready to step into a visible and influential role, we’d love to hear from you. Apply now or message directly for a confidential conversation.
Administrative Operations Senior Manager (6-month FTC) employer: Broadgate
Join a leading international professional services firm in Edinburgh, where you will thrive in a dynamic hybrid work environment that champions operational excellence and employee development. With a strong focus on leadership and collaboration, the company offers exceptional growth opportunities, a supportive culture, and the chance to make a significant impact across multiple teams. Experience a workplace that values innovation and quality, ensuring you are well-equipped to drive success in your role as an Operations & Administration Senior Manager.
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Operations Senior Manager (6-month FTC)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that dream role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to driving operational excellence. Tailor your responses to show you’re the perfect fit!
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've managed teams and improved service delivery. Highlight your resilience and ability to thrive in fast-paced environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Administrative Operations Senior Manager (6-month FTC)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your leadership experience and any operational improvements you've driven in previous roles. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've led teams and improved service delivery, and don’t forget to show your enthusiasm for the position.
Showcase Your Stakeholder Engagement Skills:In your application, emphasise your communication skills and how you've successfully engaged with senior stakeholders in the past. We’re looking for someone who can build strong relationships, so make sure to highlight relevant experiences!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Broadgate
✨Know Your Operations Inside Out
Before the interview, dive deep into the company's operations and administration processes. Familiarise yourself with their current challenges and successes. This will not only show your genuine interest but also allow you to discuss how your experience can directly address their needs.
✨Showcase Your Leadership Skills
Prepare specific examples of how you've successfully led teams in the past. Highlight your ability to manage managers and improve service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewers to see your impact.
✨Engage with Stakeholders
Demonstrate your excellent stakeholder engagement skills by preparing questions that reflect your understanding of their business. Ask about their current operational goals and how they measure success. This shows you're not just a fit for the role but also invested in their future.
✨Emphasise Your Solutions-Focused Mindset
Be ready to discuss specific operational improvements you've implemented in previous roles. Share how you identified issues, developed solutions, and drove performance outcomes. This will highlight your commercial awareness and proactive approach, which are crucial for this senior leadership position.
