At a Glance
- Tasks: Lead and optimise international underwriting operations in a fast-paced, dynamic environment.
- Company: High-growth specialty insurance carrier with a collaborative startup culture.
- Benefits: Competitive salary up to £90,000 plus 15% bonus and hybrid working.
- Other info: Join a team that values autonomy and innovation in a rapidly expanding business.
- Why this job: Drive impactful change in a modern insurance platform while working globally.
- Qualifications: Experience in senior underwriting operations and a strong understanding of insurance markets.
The predicted salary is between 70000 - 90000 £ per year.
About the Company
Our client is a highly dynamic specialty carrier writing predominantly UK commercial business, with a growing international footprint spanning US and EU programs. They combine deep technical underwriting expertise with a lean, agile infrastructure that allows them to move fast and capitalise on market opportunities quickly. Operating with a collaborative, fast-paced startup mentality, they avoid rigid corporate silos and offer an environment where commercial professionals can take real ownership and drive tangible business outcomes.
About the Role
As the International Senior Manager, you will be the operational engine and scaling force behind the international underwriting platform. The business is a modern, high-growth specialty insurance platform dedicated to bringing technical excellence and operational agility to the international insurance marketplace. Reporting directly to a US-based Executive Line Manager while backed by a strong, collaborative UK operational team, this role is built for an autonomous, high-performing operational leader who thrives with high trust and low bureaucracy. The role holds end-to-end accountability for building, optimizing, and overseeing the operational infrastructure that supports international underwriting. The successful candidate will drive efficiency across policy administration, binder management, delegated authority governance, and workflow automation; ensuring that underwriting teams have seamless platform capabilities to write business globally.
Key Responsibilities
- Own and scale the international underwriting support framework, establishing best-in-class workflows for policy issuance, rating, and administration.
- Oversee operational controls around MGAs, coverholders, and binder management, ensuring full regulatory and operational compliance.
- Partner with tech and operational leads to automate manual underwriting hand-offs and enhance system integrations.
- Serve as the primary operational bridge between US executive leadership and UK/International underwriting desks.
- Manage third-party technology providers and outsource partners to maintain strict SLAs and continuous cost efficiency.
- Deep understanding of the end-to-end underwriting lifecycle within commercial lines, specialty, or delegated authority settings.
- Ability to design operational blueprints from scratch and execute them in a fast-changing scale-up environment.
- High independence and resilience; comfortable taking ownership under remote US leadership while leveraging local UK support.
- Focused on eliminating operational friction to directly drive underwriting throughput and capacity usage.
Qualifications & Experience
- Significant experience in senior underwriting operations, insurance operations management, or operational transformation within commercial insurance.
- Clear track record operating within a start-up, scale-up, or rapidly expanding business environment.
- Deep understanding of UK and international insurance market frameworks, delegated authority structures, and regulatory landscapes.
- Proven ability to build, manage, and optimize operational processes and data-driven reporting pipelines.
Salary: Up to £90,000 base + 15% bonus. Location: London (Hybrid working pattern). Reporting Line: US-based Line Manager with full local UK team support.
Senior Underwriting Operations Manager employer: Broaden
Broaden is an exceptional employer that champions innovation and transformation within the insurance sector. With a strong focus on employee growth, we offer a collaborative work culture that empowers our team to drive meaningful change while enjoying the flexibility of remote work across the UK. Join us to be part of a dynamic environment where your contributions directly impact our success and the future of the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Underwriting Operations Manager
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Broaden). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Broaden. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Senior Underwriting Operations Manager
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Broaden.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Broaden. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Broaden
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Broaden to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Broaden, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Broaden's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
