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- Tasks: Drive strategic partnerships and enhance customer value in a high-growth Insurtech start-up.
- Company: Join a dynamic, remote Insurtech start-up focused on innovation and growth.
- Benefits: Competitive salary up to £80K, bonuses, and fully remote work.
- Why this job: Be a key player in shaping partnerships that drive business growth and customer satisfaction.
- Qualifications: 4+ years in partnership management, ideally in insurance or financial services.
- Other info: Collaborative environment with opportunities for personal and professional growth.
The predicted salary is between 65000 - 80000 £ per year.
High-growth Insurtech start-up | Remote (UK timezone) | Full-time | £65-80K DOE + bonus
We are looking for a senior strategic Partnerships Manager to join our Operations team, reporting directly to the Head of Customer. In this role, you won’t just sign contracts; you will own the entire lifecycle of our strategic partners, from identification and negotiation to integration and ongoing optimisation. We’re seeking bright, driven and very people-focussed candidates to show exceptional drive to learn and grow as we target 3x growth this year. We need candidates who are deep team-players, but comfortable driving business growth and high-quality relationships without being hand-held. Your goal is to build an ecosystem of partners that not only drives business growth but actively enhances the value we deliver to our policyholders.
About the Role
This is a high-impact role for a relationship builder who understands the insurance landscape. You will be responsible for developing a robust pipeline of new business opportunities while acting as the primary custodian for our existing relationships. It’s not a role that pigeon-holes you, and we’re looking for candidates who show that extra 1% in everything they do. Crucially, you will act as the "Customer Guardian" within our partnerships, collaborating with internal teams to ensure that every third-party solution we integrate aligns with our customer service standards and regulatory obligations. You’ll be a key node between customers and the product team in this chain.
Responsibilities
- Build and maintain a pipeline of potential business opportunities that align with our growth strategy.
- Identify, negotiate, and onboard new partners, securing agreements that deliver commercial value and competitive advantage.
- Act as the primary relationship manager for key accounts, ensuring performance targets are met and relationships remain mutually beneficial.
- Drive innovation through joint initiatives.
- Proactively identify ways to refine partnership models to deliver better outcomes for the business and the customer.
- Collaborate with internal Product, Tech, and Ops teams to seamlessly integrate partner solutions into our customer journeys.
- Champion the customer in all partner interactions.
- Ensure all partnerships meet Consumer Duty obligations and support fair value and good outcomes for policyholders.
- Track partnership KPIs (commercial and operational) and present actionable insights to the Head of Customer and others on the senior team.
- Support internal audits and maintain robust oversight of partner compliance, implementing corrective actions where necessary.
Qualifications
- A strong track record (4+ years) in National/Key Account Management or Partnership Management, ideally within the Insurance or Financial Services sector. Insurance experience is a must for securing the upper band of this role.
- Skill in securing agreements, managing stakeholders, and negotiating commercial terms with clients of varying size and sector.
- You view every partnership through the lens of the customer.
- You understand Consumer Duty and why it matters.
- You can look at performance data and tell the story behind the numbers to drive improvement.
- You thrive in cross-functional environments and can communicate effectively with everyone from technical teams to the C-Suite.
Benefits
- A fully remote role (UK based)
- Base salary of up to £80K + bonus
- Work closely with the Head of Customer to shape the future of our team’s value proposition.
- The opportunity to own a critical revenue and value channel within a rapidly-scaling MGA.
Partnerships Manager employer: Broaden
Contact Detail:
Broaden Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partnerships Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and financial services sectors. Attend industry events, webinars, or even local meet-ups. The more people you know, the better your chances of landing that Partnerships Manager role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your past successes in partnership management. Be ready to discuss how you've driven growth and built strong relationships in previous roles. This will set you apart from the competition.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you admire, like us at StudySmarter, and express your interest in potential opportunities. A little initiative can go a long way!
✨Tip Number 4
Prepare for interviews by understanding our company’s values and how they align with your own. Be ready to discuss how you can enhance our partnerships and customer experience. Remember, we’re looking for that extra 1% in everything you do!
We think you need these skills to ace Partnerships Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Partnerships Manager role. Highlight your experience in account management and partnerships, especially within the insurance sector. We want to see how your skills align with our growth strategy!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for building relationships and driving business growth. Tell us why you’re the perfect fit for our team and how you can contribute to our mission.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to drive results. Use metrics where possible to show how you've successfully managed partnerships or improved customer outcomes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out on joining our dynamic team!
How to prepare for a job interview at Broaden
✨Know Your Partnerships Inside Out
Before the interview, dive deep into the company's current partnerships and their impact on the business. Be ready to discuss how you can enhance these relationships and bring new opportunities to the table. Showing that you understand their ecosystem will impress the interviewers.
✨Demonstrate Your Customer-Centric Approach
Since this role is all about being the 'Customer Guardian', prepare examples of how you've prioritised customer needs in past partnerships. Share specific instances where your actions led to better outcomes for customers, as this will highlight your alignment with their values.
✨Showcase Your Negotiation Skills
Be ready to talk about your negotiation experiences. Prepare a couple of success stories where you secured beneficial agreements or resolved conflicts. This will demonstrate your ability to drive business growth while maintaining strong relationships.
✨Prepare for Cross-Functional Collaboration
This role requires working closely with various teams. Think of examples where you've successfully collaborated with different departments, especially in tech or product settings. Highlighting your ability to communicate effectively across functions will show you're a great fit for their team-oriented culture.
