Broaden is seeking a Head of Customer Success to lead enterprise CS for a fast-growing B2B SaaS insurtech. You will craft the strategy, shape the onboarding journey from contract to value, and sit with Product, Engineering, Sales, and Marketing to translate client feedback into product direction.
You will own renewal forecasting and expansion signals for strategic accounts, ensuring measurable ROI. The role requires a builder-leader who can operate without a large ops team and converse
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Head of Customer Success — Enterprise CS Leader employer: Broaden
Broaden is an exceptional employer that champions innovation and transformation within the insurance sector. With a strong focus on employee growth, we offer a collaborative work culture that empowers our team to drive meaningful change while enjoying the flexibility of remote work across the UK. Join us to be part of a dynamic environment where your contributions directly impact our success and the future of the industry.
