At a Glance
- Tasks: Manage complex recovery cases and build strong relationships with insurers and customers.
- Company: Leading specialist insurance claims funding partner in the bodyshop industry.
- Benefits: Competitive salary, flexible benefits, 22-27 days annual leave, and hybrid working options.
- Other info: Join a dynamic team with great career growth and recognition for your contributions.
- Why this job: Make a real impact daily while developing your skills in a supportive team environment.
- Qualifications: Experience in recoveries or collections, excellent communication, and problem-solving skills.
Senior Recovery Handler
Location: Warrington (Hybrid working available after successful probation)
Hours: Monday to Friday, with a 1-hour lunch break. Choose between 35 or 40 hours per week.
Salary: £30,000 - £33,000 (depending on contracted hours)
MPJ Recruitment are proud to be working with the UK's leading specialist insurance claims funding partner for the bodyshop industry. They work alongside repairers across the UK, providing innovative funding solutions that keep their businesses moving while delivering exceptional service to customers and insurer partners.
Make an Impact Every Day
We're looking for a proactive and driven Senior Recovery Handler to join our clients growing team. If you enjoy solving problems, building strong relationships, and seeing the direct results of your work, this could be the perfect opportunity.
- In this role, you'll take ownership of complex recovery cases, working closely with insurers, customers, and colleagues to overcome challenges and secure outstanding payments.
- You'll play a key role in improving recovery performance, reducing payment delays, and helping the business achieve its financial goals.
What You'll Be Doing
- Take ownership of a portfolio of recovery cases, managing them proactively from start to finish.
- Investigate payment delays, identify the root cause, and drive swift resolutions.
- Build positive relationships with insurers, customers, and internal teams to remove barriers and secure payments.
- Confidently manage complex recovery cases, using your judgement to resolve issues and escalate only when necessary.
- Prioritise your workload effectively to ensure all actions are completed accurately and within agreed timescales.
- Analyse recovery activity, system data, and trends to identify opportunities for improvement and reduce future delays.
- Demonstrate resilience and determination when pursuing outstanding payments while maintaining a professional and customer-focused approach.
- Be flexible and willing to support the wider team as business needs evolve.
What We're Looking For
You'll be someone who:
- Has previous experience in recoveries, collections, insurance, or a similar role.
- Is an excellent communicator with strong negotiation and relationship-building skills.
- Enjoys solving problems and taking ownership of challenging situations.
- Can work independently while managing competing priorities.
- Is highly organised, resilient, and results-driven.
- Has strong attention to detail and a continuous improvement mindset.
What You'll Receive
- Competitive pension scheme
- 22 days' annual leave, increasing to 27 days with length of service, plus your birthday off
- Flexible pick-and-mix benefits, including private healthcare options
- Tailored learning and development opportunities to support your career
- Monthly team lunches and regular social events
- Employee recognition programmes celebrating outstanding achievements
- Employee Assistance Programme with free counselling and wellbeing support
- Fantastic onsite facilities at our Warrington office
- Hybrid working following successful completion of probation
Most importantly, you'll be joining a supportive team where your contribution is recognised, your development is encouraged, and you'll have the opportunity to make a real difference every day.
Interested in finding out more information?
Click Apply today!
Senior Recovery Handler in Warrington employer: Broadbean Technology
RG Consultancy is an excellent employer located in Elland, offering a supportive work culture that prioritises employee growth and development. With flexible working hours, study support, and generous holiday allowances, the company fosters a balanced work-life environment while providing opportunities for meaningful contributions to financial performance. Join a well-established medium-sized business where your skills in management accounting will be valued and developed.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Recovery Handler in Warrington
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Broadbean Technology). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Broadbean Technology. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Senior Recovery Handler in Warrington
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Broadbean Technology.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Broadbean Technology. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Broadbean Technology
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Broadbean Technology to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Broadbean Technology, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Broadbean Technology's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
