At a Glance
- Tasks: Engage with existing customers to discuss broadband packages and retention options.
- Company: Join a dynamic team at a leading broadband provider.
- Benefits: Earn £13.84 per hour with full-time hours and potential for ongoing work.
- Other info: Inclusive workplace committed to valuing diverse backgrounds.
- Why this job: No cold calling! Build your sales skills in a supportive environment.
- Qualifications: 12 months of sales experience and strong communication skills required.
The predicted salary is between 13.84 - 13.84 £ per hour.
We're recruiting for Telesales Advisors to join a busy broadband sales and retention team, speaking to existing residential customers over the phone. This is an inbound sales role, so you won't be making cold calls. Customers are already using the service, and you'll have conversations around their current package, their needs and the options available to them, including upgrades, additional products and retention.
Key information:
- Pay: £13.84 per hour
- Hours: 37.5 hours per week
- Contract: Temporary ongoing
- Initial assignment: Minimum 12 weeks
- Working pattern: Full-time
- Location: Rochdale, UK
What you'll be doing:
- Take inbound calls from existing residential broadband customers
- Understand the customer's needs and reason for calling
- Discuss broadband packages, products and upgrades
- Have retention conversations and work to keep customers with the business
- Identify opportunities to increase sales and recommend suitable products
- Handle customer objections and explain the benefits of available options
- Work towards individual sales and performance targets
- Accurately record customer information and call outcomes
What we're looking for:
- At least 12 months' sales experience
- A confident telephone manner
- Experience working towards sales or performance targets
- Strong communication and listening skills
- Confidence handling objections and discussing products
- The ability to identify customer needs and recommend suitable solutions
- A target-focused approach
- Good attention to detail
Why apply?
- £13.84 per hour
- Full-time, 37.5 hours per week
- Minimum 12-week temporary assignment
- Opportunity to continue beyond the initial 12 weeks
- Inbound sales environment, with no cold calling
- Opportunity to build experience in broadband and retention sales
We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected.
Telesales in Rochdale employer: Broadbean Technology
RG Consultancy is an excellent employer located in Elland, offering a supportive work culture that prioritises employee growth and development. With flexible working hours, study support, and generous holiday allowances, the company fosters a balanced work-life environment while providing opportunities for meaningful contributions to financial performance. Join a well-established medium-sized business where your skills in management accounting will be valued and developed.
StudySmarter Expert Advice🤫
We think this is how you could land Telesales in Rochdale
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Telesales at Broadbean Technology, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Broadbean Technology. Tailor your message to explain why you’re drawn to them and how you can contribute as a Telesales. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Telesales in Rochdale
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Broadbean Technology:When writing your cover letter, make sure to tailor your message specifically for Broadbean Technology. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Broadbean Technology
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Broadbean Technology that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Broadbean Technology that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Broadbean Technology’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
