Housing Support Officer

Housing Support Officer

Part-Time 20000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Help customers maximize their tenancy experience in a supportive team.
  • Company: Join a friendly Housing Customer Experience team dedicated to making a difference.
  • Benefits: Enjoy part-time hours with a competitive salary and a supportive work environment.
  • Why this job: Make a real impact in people's lives while working in a collaborative culture.
  • Qualifications: No specific qualifications required; just a passion for helping others.
  • Other info: This is a permanent position with flexible, agile working options.

The predicted salary is between 20000 - 30000 £ per year.

Job Description

Housing Support Officer

Housing Support Officer

Northallerton (Agile)

£12,628.97 per annum, which is pro rata £25,257.93 per annum

Part Time – 18.5 Hours

Permanent

We have an opportunity for a Housing Support Officer to join our friendly and supportive Housing Customer Experience team to assist our customers in getting the most out of their tenancy.

The hours for this role are 18.5 per week and…

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Housing Support Officer employer: Broadacres Housing

Join our dedicated team as a Housing Support Officer in Northallerton, where we prioritize a supportive work culture and employee well-being. With flexible working hours and a commitment to professional development, we offer a rewarding environment that empowers you to make a meaningful impact in the lives of our customers while enjoying the benefits of a part-time role.
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Contact Detail:

Broadacres Housing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Support Officer

✨Tip Number 1

Familiarize yourself with the local housing policies and regulations in Northallerton. Understanding the specific challenges and resources available in your area will help you demonstrate your knowledge during the interview.

✨Tip Number 2

Network with professionals in the housing support sector. Attend local community events or workshops to connect with others in the field, which can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss real-life scenarios where you've successfully supported individuals or families in need. Highlighting your problem-solving skills and empathy will resonate well with the hiring team.

✨Tip Number 4

Research StudySmarter's values and mission. Aligning your personal values with ours will show your genuine interest in the role and how you can contribute to our supportive team culture.

We think you need these skills to ace Housing Support Officer

Customer Service Skills
Empathy and Compassion
Communication Skills
Problem-Solving Skills
Organizational Skills
Conflict Resolution
Knowledge of Housing Regulations
Teamwork
Time Management
Attention to Detail
Adaptability
Report Writing
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Housing Support Officer position. Understand the key responsibilities and skills required, so you can tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in housing support, customer service, or related fields. Use specific examples to demonstrate how your skills align with the needs of the role.

Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your passion for helping customers and your understanding of tenancy issues. Make sure to address why you want to work specifically for this organization and how you can contribute to their team.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in a support role.

How to prepare for a job interview at Broadacres Housing

✨Understand the Role

Make sure you have a clear understanding of what a Housing Support Officer does. Familiarize yourself with the responsibilities and how they contribute to enhancing customer experience in housing.

✨Show Empathy and Communication Skills

As a Housing Support Officer, you'll be working closely with customers. Be prepared to demonstrate your empathy and communication skills during the interview. Share examples of how you've successfully supported others in the past.

✨Research the Company

Take some time to learn about the company’s values and mission. Understanding their approach to customer service will help you align your answers with what they are looking for in a candidate.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you determine if the company is the right fit for you.

Housing Support Officer
Broadacres Housing
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