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- Tasks: Lead a dynamic team to deliver top-notch repair and maintenance services.
- Company: Join Broadacres, a forward-thinking housing association committed to excellence.
- Benefits: Enjoy competitive salary, generous leave, flexible working, and comprehensive benefits.
- Other info: Diversity is celebrated here; we encourage all backgrounds to apply!
- Why this job: Make a real difference in the community while developing your career.
- Qualifications: Experience in housing repair, customer service, and team management required.
The predicted salary is between 40000 - 50000 £ per year.
The Repair Works Manager leads and manages a multi-skilled Property Services workforce to deliver high-quality repair and maintenance services across designated properties and communal areas. The role ensures an excellent customer experience through effective ownership of repair activities, robust property surveying, and active performance management of both in-house teams and contractors. The postholder also provides technical expertise and support across the organisation, ensuring compliance, value for money and service delivery in line with legislative and policy requirements.
What You’ll Be Doing:
- Managing an effective Responsive Repairs
- Carrying out Property Surveying, Grounds Inspections and Technical Advice
- Conducting Performance Monitoring - Colleague on site management and Contractors
- Ensuring Colleague Collaboration, Customer Focus and Communication
- Monitoring Health Safety and Compliance
- Managing, leading and motivating a team of Operatives
What We’re Looking For:
- Significant proven experience of working in the housing repair and maintenance sector.
- Experience of providing a high level of customer service
- Experience of conducting surveys in housing - customer and empty homes properties.
- Experience of managing and supervising a trades team
- Ability to compile technical reports, and to accurately specify maintenance and improvement works including schedule of rates and provide technical drawings and plans.
- Knowledge of Health and Safety legislation, British Standards, Building Regulations, CDM Regulations, Decent Homes Standards, Awaabs Law, planning requirements and other regulations and codes of guidance affecting the maintenance function.
- Completion of a recognised apprenticeship or NVQ level 3 or equivalent is essential. However a HNC in Building studies and HHSRS are desirable.
What We Offer:
- Competitive Salary: Alongside a generous annual leave package and flexible working options.
- Comprehensive Benefits: A range of benefits, including pension (matched up to 10% defined contribution scheme) and health and safety training.
- Agile Working: Enjoy flexible working arrangements.
- Support for You: Additional perks to support your wellbeing, including our EAP service.
Why Broadacres?
At Broadacres, we champion diversity and are committed to being an equal opportunities and disability confident employer. We welcome applications from all community sectors and encourage individuals underrepresented in our organisation to apply.
Our Organisation
Broadacres is a successful, innovative, not-for-profit housing association based in Northallerton, North Yorkshire. We own and manage more than 6,900 homes across various regions, providing top-tier services aimed at meeting our vision: to be the best rural housing association in the country. We ensure our customers receive first-class service, making them proud to live in a Broadacres home.
Please note: This vacancy may close before the advertised closing date if sufficient suitable applications are received. We may be interviewing as applications come in, so apply early to avoid disappointment!
Repair Works Manager in York employer: Broadacres Housing Association
Contact Detail:
Broadacres Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repair Works Manager in York
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing repair and maintenance sector. Attend industry events or join relevant online groups to connect with potential employers and get insider info on job openings.
✨Tip Number 2
Showcase your skills! Prepare a portfolio that highlights your experience in property surveying, team management, and customer service. This will give you an edge during interviews and demonstrate your expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses. Focus on how you can lead a multi-skilled team and ensure compliance with health and safety regulations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our mission at Broadacres.
We think you need these skills to ace Repair Works Manager in York
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Repair Works Manager role. Highlight your experience in housing repair and maintenance, and don’t forget to showcase your customer service skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that align with what we’re looking for, especially around managing teams and conducting surveys.
Showcase Your Technical Knowledge: Since this role requires technical expertise, make sure to mention your knowledge of relevant legislation and standards. We love candidates who can demonstrate their understanding of health and safety regulations and building codes!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Broadacres!
How to prepare for a job interview at Broadacres Housing Association
✨Know Your Stuff
Make sure you brush up on your knowledge of health and safety legislation, building regulations, and the specific requirements for housing repair and maintenance. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Experience
Prepare examples from your past work where you've successfully managed a trades team or delivered excellent customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Demonstrate Team Leadership
Think about how you can motivate and lead a multi-skilled team. Be ready to share your strategies for fostering collaboration and communication among colleagues, as well as how you handle performance monitoring and feedback.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, and expectations for the Repair Works Manager role. This not only shows your interest but also helps you gauge if the organisation is the right fit for you.