Stock Condition Surveyor

Are you looking for an exciting challenge as a skilled and experienced Stock Condition Surveyor? Ready to make a huge impact at Broadacres and for our customers? We're looking for a talented individual to join our dynamic property services team at Broadacres, delivering high-quality and efficient stock condition surveying services and ensuring an excellent customer experience.

The Role

As our Stock Condition Surveyor, you will be responsible for providing a high quality and efficient surveying service to assess the maintenance and repair requirements of the organisation's assets. You will take ownership of stock condition surveys and repair and maintenance activities being carried out to a designated selection of customers' homes, ensuring an excellent customer experience is delivered at all times. You will monitor and challenge performance and behaviours of Contractors and in-house teams to ensure we are delivering the required service standards and achieving value for money in line with relevant legislation and policy. You will provide technical support and input across the Organisation, in-line with your own knowledge and expertise, as required.

What You'll Be Doing:

• Undertake surveys of the housing stock to ascertain the condition of each individual property and remaining life of key building elements, determining works required and estimating the costs thereof.
• Maintain all relevant systems and accurately identify required replacement dates to maximise component lifecycles.
• Undertake property inspections, diagnose repairs, identify required remedial works, specify materials and manage remedial works through to successful completion.
• Take accountability and responsibility for customer experience.
• Demonstrate a sound knowledge of building pathology and understanding of associated remedial action.
• Be capable and confident of accurately specifying required time and materials required for repair works across all core trade disciplines.
• Undertake damp, condensation and minor structural surveys. Specify required remedial works, manage works and manage through to successful completion.
• Provide customers with expert advice to assist in managing lifestyle related condensation issues through to successful resolution.
• Assess energy performance of the organisation's stock.
• Assess properties using the Housing Health and Safety Rating System and ensure category 1 hazards are resolved promptly.
• Liaise with relevant departments, customers and external agencies to specify disabled adaptations to properties in line with internal policy and current regulations.
• Undertake day to day on-site management of contractors delivering maintenance works across the organisation's stock.
• Keep abreast of changes in building and planning legislation / codes of guidance and undertake identified continual professional development training to ensure the association complies with legislative requirements and its future business objectives.
• Be technically capable of identifying and undertaking minor repairs to customers' homes as and when required.
• Carry out such other duties as may from time to time be allocated to the post holder consistent with the responsibilities of the post.

Who We're Looking For:

• Experienced Professional: Proven experience in stock condition surveying, maintenance, and repairs.
• Customer Focused: Strong commitment to delivering an excellent customer experience.
• Technical Knowledge: Sound knowledge of building pathology, construction methods, and materials.
• Organisational Talent: Strong ability to manage a varied workload and meet performance targets.
• Health and Safety: Good understanding of CDM regulations and general health and safety requirements.
• Adaptable Learner: Flexible and adaptable approach to work, eager to learn new skills.

What We Offer:

• Competitive Salary: Alongside a generous annual leave package and flexible working options.
• Extra Perks: Celebrate your birthday with an extra day off, plus increased leave for long service.
• Pension Plan: Benefit from our Defined Contribution Pension Scheme and Life Assurance.
• Agile Working: Enjoy flexible working arrangements.
• Comprehensive Benefits: Additional perks to support your wellbeing, including our EAP service.

Why Broadacres?

At Broadacres, we champion diversity and are committed to being an equal opportunities and disability confident employer. We welcome applications from all community sectors and encourage individuals underrepresented in our organisation to apply.

Our Organisation

Broadacres is a successful, innovative, not-for-profit housing association based in Northallerton, North Yorkshire. We own and manage more than 6,800 homes across various regions, providing top-tier services aimed at meeting our vision: ‘to be the best rural housing association in the country’. We ensure our customers receive first-class service, making them proud to live in a Broadacres' home.

Please note: This vacancy may close before the advertised closing date if sufficient suitable applications are received. We will be interviewing as applications come in, so apply early to avoid disappointment.