At a Glance
- Tasks: As a Property Surveyor, you'll assess and manage property repairs while ensuring excellent customer service.
- Company: Broadacres is a leading not-for-profit housing association in North Yorkshire, managing over 6,800 homes.
- Benefits: Enjoy a competitive salary, flexible working options, extra leave for birthdays, and a pension plan.
- Why this job: Join a dynamic team making a real impact in the community with a focus on customer satisfaction.
- Qualifications: Proven experience in property surveying and a strong commitment to customer service are essential.
- Other info: We value diversity and encourage applications from all backgrounds; apply early as interviews are ongoing.
The predicted salary is between 34000 - 46000 £ per year.
Are you looking for an exciting challenge as a skilled and experienced Property Surveyor? Ready to make a huge impact at Broadacres and for our customers? We're looking for a talented individual to join our dynamic property services team at Broadacres, delivering high-quality and efficient property surveying services and ensuring an excellent customer experience.
The Role
As our Property Surveyor, you will be responsible for assessing the maintenance and repair requirements of the organisations assets. You will take ownership of all repair and maintenance activities for a designated selection of customers homes and communal areas, ensuring an excellent customer experience. You will also monitor and challenge the performance of contractors and in-house teams to ensure service standards and value for money.
What You'll Be Doing:
- Property Inspections: Undertake property inspections, diagnose repairs, identify required remedial works, specify materials, and manage remedial works through to completion.
- Customer Experience: Take accountability for the customer experience and oversee all repair-related activities for customers' homes and communal areas.
- Damp and Structural Surveys: Conduct damp, condensation, and minor structural surveys, specify remedial works, and manage them to completion.
- Expert Advice: Provide customers with expert advice to manage lifestyle-related condensation issues.
- Complaint Resolution: Investigate customer complaints, identify solutions, and manage them to completion.
- Stock Condition Surveys: Carry out stock condition surveys, maintain relevant systems, and accurately identify replacement dates to maximise component lifecycles.
- Grounds Maintenance: Conduct grounds maintenance inspections and manage subsequent works with contractors or in-house teams.
- Disabled Adaptations: Liaise with departments, customers, and external agencies to specify disabled adaptations in line with policy and regulations.
- Specifications and Tenders: Create work specifications, produce tender documentation, and manage the tender process to the award stage.
- Health and Safety: Assist the Health and Safety team with contractor inspections and ensure compliance with CDM regulations and health and safety requirements.
- External Liaison: Liaise with external agencies, consultants, or local authorities, including report compilation and submission of planning and building control documentation.
- Legislative Compliance: Stay updated on changes in building and planning legislation and undertake professional development training.
- Minor Repairs: Identify and undertake minor repairs to customers homes as needed.
- Team Leadership: Deputise for the Technical Team Leader when required to ensure service delivery.
Who We're Looking For:
- Experienced Professional: Proven experience in property surveying, maintenance, and repairs.
- Customer Focused: Strong commitment to delivering an excellent customer experience.
- Technical Knowledge: Sound knowledge of building pathology, construction methods, and materials.
- Organisational Talent: Strong ability to manage a varied workload and meet performance targets.
- Health and Safety: Good understanding of CDM regulations and general health and safety requirements.
- Adaptable Learner: Flexible and adaptable approach to work, eager to learn new skills.
What We Offer:
- Competitive Salary: Alongside a generous annual leave package and flexible working options.
- Extra Perks: Celebrate your birthday with an extra day off, plus increased leave for long service.
- Pension Plan: Benefit from our Defined Contribution Pension Scheme and Life Assurance.
- Agile Working: Enjoy flexible working arrangements.
- Comprehensive Benefits: Additional perks to support your wellbeing, including our EAP service.
Why Broadacres?
At Broadacres, we champion diversity and are committed to being an equal opportunities and disability confident employer. We welcome applications from all community sectors and encourage individuals underrepresented in our organisation to apply.
Our Organisation
Broadacres is a successful, innovative, not-for-profit housing association based in Northallerton, North Yorkshire. We own and manage more than 6,800 homes across various regions, providing top-tier services aimed at meeting our vision: to be the best rural housing association in the country. We ensure our customers receive first-class service, making them proud to live in a Broadacres home.
Please note: This vacancy may close before the advertised closing date if sufficient suitable applications are received. We will be interviewing as applications come in, so apply early to avoid disappointment!
Property Surveyor in Northallerton employer: Broadacres Housing Association
Contact Detail:
Broadacres Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Surveyor in Northallerton
✨Tip Number 1
Network with professionals in the property surveying field, especially those who work in Northallerton. Attend local industry events or join relevant online forums to connect with potential colleagues and learn about the latest trends in property management.
✨Tip Number 2
Familiarise yourself with Broadacres' mission and values. Understanding their commitment to customer experience and community service will help you align your approach during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 3
Prepare to discuss specific examples from your previous experience that showcase your skills in property inspections, customer service, and complaint resolution. Being able to articulate these experiences will set you apart from other candidates.
✨Tip Number 4
Stay updated on current building regulations and health and safety standards, particularly those relevant to the North Yorkshire area. This knowledge will not only boost your confidence but also show your commitment to professional development during the interview process.
We think you need these skills to ace Property Surveyor in Northallerton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property surveying, maintenance, and repairs. Use specific examples that demonstrate your skills in customer service and technical knowledge.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property surveying and your commitment to delivering excellent customer experiences. Mention how your background aligns with the responsibilities outlined in the job description.
Highlight Relevant Qualifications: Include any certifications or qualifications related to property surveying, health and safety regulations, and building compliance. This will show your dedication to professional development and legislative compliance.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully resolved customer complaints or managed repair projects. This will demonstrate your ability to handle challenges effectively and ensure customer satisfaction.
How to prepare for a job interview at Broadacres Housing Association
✨Know Your Property Surveying Basics
Brush up on your knowledge of building pathology, construction methods, and materials. Be prepared to discuss how these elements relate to the role and how you can apply them in real-world scenarios.
✨Demonstrate Customer Focus
Since the role emphasises excellent customer experience, think of examples from your past work where you went above and beyond for a client. Be ready to explain how you would handle customer complaints and ensure satisfaction.
✨Prepare for Technical Questions
Expect questions related to damp and structural surveys, as well as health and safety regulations. Familiarise yourself with CDM regulations and be ready to discuss how you would ensure compliance in your work.
✨Showcase Your Organisational Skills
The job requires managing a varied workload. Prepare to discuss how you prioritise tasks and meet performance targets. Consider sharing specific examples of how you've successfully managed multiple projects in the past.