At a Glance
- Tasks: Conduct property inspections and manage repairs to ensure excellent customer experiences.
- Company: Join Broadacres, a leading not-for-profit housing association in North Yorkshire.
- Benefits: Enjoy a competitive salary, flexible working, and extra perks like a birthday day off.
- Other info: Diverse and inclusive workplace with opportunities for professional growth.
- Why this job: Make a real impact in the community while developing your skills in property surveying.
- Qualifications: Proven experience in property surveying and a strong commitment to customer service.
The predicted salary is between 44121 - 44121 £ per year.
Are you looking for an exciting challenge as a skilled and experienced Property Surveyor? Ready to make a huge impact at Broadacres and for our customers? We're looking for a talented individual to join our dynamic property services team at Broadacres, delivering high-quality and efficient property surveying services and ensuring an excellent customer experience.
The Role
As our Property Surveyor, you will be responsible for assessing the maintenance and repair requirements of the organisations assets. You will take ownership of all repair and maintenance activities for a designated selection of customers homes and communal areas, ensuring an excellent customer experience. You will also monitor and challenge the performance of contractors and in-house teams to ensure service standards and value for money.
What You'll Be Doing:
- Property Inspections: Undertake property inspections, diagnose repairs, identify required remedial works, specify materials, and manage remedial works through to completion.
- Customer Experience: Take accountability for the customer experience and oversee all repair-related activities for customers' homes and communal areas.
- Damp and Structural Surveys: Conduct damp, condensation, and minor structural surveys, specify remedial works, and manage them to completion.
- Expert Advice: Provide customers with expert advice to manage lifestyle-related condensation issues.
- Complaint Resolution: Investigate customer complaints, identify solutions, and manage them to completion.
- Stock Condition Surveys: Carry out stock condition surveys, maintain relevant systems, and accurately identify replacement dates to maximise component lifecycles.
- Grounds Maintenance: Conduct grounds maintenance inspections and manage subsequent works with contractors or in-house teams.
- Disabled Adaptations: Liaise with departments, customers, and external agencies to specify disabled adaptations in line with policy and regulations.
- Specifications and Tenders: Create work specifications, produce tender documentation, and manage the tender process to the award stage.
- Health and Safety: Assist the Health and Safety team with contractor inspections and ensure compliance with CDM regulations and health and safety requirements.
- External Liaison: Liaise with external agencies, consultants, or local authorities, including report compilation and submission of planning and building control documentation.
- Legislative Compliance: Stay updated on changes in building and planning legislation and undertake professional development training.
- Minor Repairs: Identify and undertake minor repairs to customers homes as needed.
- Team Leadership: Deputise for the Technical Team Leader when required to ensure service delivery.
Who We're Looking For:
- Experienced Professional: Proven experience in property surveying, maintenance, and repairs.
- Customer Focused: Strong commitment to delivering an excellent customer experience.
- Technical Knowledge: Sound knowledge of building pathology, construction methods, and materials.
- Organisational Talent: Strong ability to manage a varied workload and meet performance targets.
- Health and Safety: Good understanding of CDM regulations and general health and safety requirements.
- Adaptable Learner: Flexible and adaptable approach to work, eager to learn new skills.
What We Offer:
- Competitive Salary: Alongside a generous annual leave package and flexible working options.
- Extra Perks: Celebrate your birthday with an extra day off, plus increased leave for long service.
- Pension Plan: Benefit from our Defined Contribution Pension Scheme and Life Assurance.
- Agile Working: Enjoy flexible working arrangements.
- Comprehensive Benefits: Additional perks to support your wellbeing, including our EAP service.
Why Broadacres?
At Broadacres, we champion diversity and are committed to being an equal opportunities and disability confident employer. We welcome applications from all community sectors and encourage individuals underrepresented in our organisation to apply.
Our Organisation
Broadacres is a successful, innovative, not-for-profit housing association based in Northallerton, North Yorkshire. We own and manage more than 6,800 homes across various regions, providing top-tier services aimed at meeting our vision: to be the best rural housing association in the country. We ensure our customers receive first-class service, making them proud to live in a Broadacres home.
Please note: This vacancy may close before the advertised closing date if sufficient suitable applications are received. We will be interviewing as applications come in, so apply early to avoid disappointment!
Property Surveyor employer: broadacres housing association
Contact Detail:
broadacres housing association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Surveyor
✨Tip Number 1
Get your networking game on! Reach out to fellow property surveyors or industry professionals on LinkedIn. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for those interviews like a pro! Research Broadacres and understand their values and services. Tailor your answers to show how your experience aligns with their mission of delivering excellent customer service.
✨Tip Number 3
Showcase your skills in practical ways! If you have a portfolio of past projects or case studies, bring them along to interviews. This will help you stand out and demonstrate your expertise in property surveying.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Broadacres team.
We think you need these skills to ace Property Surveyor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Surveyor role. Highlight your relevant experience in property surveying, maintenance, and repairs. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about property surveying and how you can contribute to our team at Broadacres. Keep it engaging and personal!
Showcase Customer Focus: Since delivering an excellent customer experience is key for us, make sure to include examples of how you've gone above and beyond for customers in your previous roles. We love seeing that commitment!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at broadacres housing association
✨Know Your Stuff
Make sure you brush up on your property surveying knowledge. Familiarise yourself with building pathology, construction methods, and the latest legislation. Being able to discuss these topics confidently will show that you're the right fit for the role.
✨Customer Experience is Key
Since this role heavily focuses on customer experience, think of examples from your past work where you went above and beyond for a client. Be ready to share how you handled complaints or improved service delivery, as this will demonstrate your commitment to excellent customer care.
✨Prepare for Technical Questions
Expect some technical questions related to property inspections, damp surveys, and health and safety regulations. Practise explaining your thought process when diagnosing repairs or managing contractors, as this will highlight your expertise and problem-solving skills.
✨Show Your Organisational Skills
This job requires juggling multiple tasks, so be prepared to discuss how you manage your workload. Share specific strategies you use to stay organised and meet performance targets, as this will reassure them that you can handle the demands of the role.